HP XP7 Command View Advanced Edition Administrator Guide (Web Version) (TK981-96004, May 2014)

To acquire a thread dump of HCS Device Manager Web Service:

1. Execute the following command:

# kill -3 PID

PID is a process ID written in the installation-directory-for-Common-Component/

uCPSB/CC/web/containers/DeviceManagerWebService/logs/cjstdout.log file.

Multiple process IDs are written to the cjstdout.log file. Specify the last process ID written

to the file.

2. Stop the HP XP7 Command View Advanced Edition product services.

3. Start the HP XP7 Command View Advanced Edition product services.

installation-directory-for-Common-Component/bin/hcmds64srv -start

The javacorexxx.xxxx.txt file is output when using JDK bundled with HP XP7 Command View

Advanced Edition, or the DeviceManagerWebService.log file is output when using Oracle JDK,

to the following directory:

installation-directory-for-Common-Component\uCPSB\CC\web\containers\

DeviceManagerWebService

If you are using the Oracle JDK, the DeviceManagerWebService.log file is overwritten each time

it is output. HP recommends saving the file by using a different name after the file is output.