HP XP P9000 Command View Advanced Edition Software 7.4.
© Copyright 2013 Hewlett-Packard Development Company, L.P.
Version 7.4.1-00 Description This is the initial release of HP XP P9000 Command View Advanced Edition Software 7.4.1. For details, see “Enhancements” (page 3). For previous behaviors resolved in this release, see “Fixes” (page 5). For potential updates to these release notes, check the HP XP P9000 Command View Advanced Edition Software website: http://www.hp.com/support/cvae/manuals/ Update recommendation HP recommends updated to CVAE 7.4.1. Superseded version 7.4.
• The Device Manager server, GUI, and CLI now support the Microsoft virtualization server product Hyper-V 3.0. For details on guest operating systems, see HP XP P9000 Command View Advanced Edition Suite Software System Requirements.. • The Device Manager server, GUI, and CLI now support Microsoft Windows Server 2012 running in a WSFC cluster configuration. For details on supported Windows Server editions, see HP XP P9000 Command View Advanced Edition Suite Software System Requirements.
◦ Oracle Linux 6.2 UEK R2 ◦ Oracle Linux 6.3 UEK R2 For details on supported OS editions, see HP XP P9000 Command View Advanced Edition Suite Software System Requirements. • Host Data Collector now supports the virtualization server product VMware vSphere ESXi 5.0 Update 2*, and guest operating systems running on these virtualization server products as target hosts. For details on guest operating systems, see HP XP P9000 Command View Advanced Edition Suite Software System Requirements.
◦ Symptom 4: Device Manager CLI The AddStrorageArray command, and the RefreshStorageArrays command generated a KAIC90083-E (error code=1) error. ◦ Symptom 5: Replication Manager Refreshing the Device Manager information source generated a KAVN00506-E error. • When a logical group included hosts with allocated volumes having many more LUN paths associated with the logical group, the logical group volume list appeared after a long period of time.
• Values displayed in the following were larger than the actual values for a volume logical group that included a LUSE volume: In the [Resources] tab ◦ [Total Capacity] under [Summary] In the [Mobility] tab dashboard: • • ◦ [Total Capacity] under [Summary] ◦ [Used Capacity: Basic] under [Summary] ◦ [Basic Total] under [Drive Type Summary] ◦ [Basic] under [Drive Type Distribution] The following situations occurred if you specified an XP P9500 storage port in a command and then executed that co
Symptom D: The following error occurred, and the operation did not succeed: ◦ Message ID: KAIC15259-E ◦ Message: The following volumes cannot be specified: LDEV-ID A LDEV Expansion/LUSE LDEV cannot be allocated to a host or external port. Revise the specification. NOTE: The LDEV ID of a non-representative LDEV that makes up the LUSE volume is displayed for LDEV-ID in the message. Operation E: You selected a LUSE volume, and then opened the Create LUSE Volume dialog box.
Importing the storage system labels to Device Manager When Refresh Labels (the operation to import the storage system labels to Device Manager) has over 20,000 volumes, do not the Refresh Labels at the same time as other tasks without considering the following factors: • • Confirm that there is not any running task in Device Manager using one of the following methods: ◦ Display the Administration tab, then the Data Collection Tasks tab. ◦ Display the Task & Alerts tab.
Columns related to logical view: • IP Addresses Columns related to physical view: • WWN Columns related to system drives: • Host • WWN • Port • Host Group • LUN • Target ID • Copy Info (S-VOL) • Copy Info (P-VOL) • Parity Group • Volume Attributes Columns related to the Select THP Pool dialog box: • Volume Location • Drive Type • Drive Speed (RPM) • External LDEV Tier Rank Sorting and filtering The sort order of the following columns might not be correct.
• Drive Speed(RPM) • Total Capacity • Free Capacity • Usable Volumes • No. of Volumes THP pools columns: • Pool type • Subscription • No. of Parity Groups • Total Capacity Tiers columns: • Parity Group • Free Capacity • Tier No. • Volume Location • Drive Type • Drive Speed • No.
• Filesystem Used % • Vendor Parity groups columns: • Total Capacity THP pools columns: • Subscription Hosts columns: • OS Sorting volumes and pools The following columns might not be sorted properly in windows that contain lists of volumes: • Host • WWN In addition, the following columns might not be sorted properly in windows that contain lists of pools: • Drive Type • Drive Speed (RPM) AddLogicalUnit command in the Device Manager CLI When creating multiple LUs using the batch function in the
Customizable tiering policy names The following shows the correspondence between customizable tiering policy names in the Device Manager GUI and Element Manager: Device Manager GUI Element Manager Custom 1 Level6 Custom 2 Level7 ... ...
Reschedule Tasks If tasks for which the start time passed are selected from the task list in the Tasks & Alerts tab and Reschedule Tasks is executed, Reschedule Tasks does not complete successfully and generates the following incorrect message: KAIC63504-E Unable to execute task. (task name = "" Note that the rescheduling tasks for which the start time passed is not supported in Reschedule Tasks. The server.dispatcher.daemon.autoSynchro.logicalGroup.
Changing the hostname If one or more letters in the target host name is changed, after host information is refreshed, the HiScan command is executed or the Device Manager agent service is restarted on a host, pair information may not be managed by the host. To change the host name, perform the following: 1. Stop the Device Manager agent service and automatic execution of the HiScan command on the host. 2. Check whether the target host is registered in any resource groups. 3. Change the target host name. 4.
within the range where LDEV capacity can be used.") If the configuration was being changed, refresh both the storage system and external storage system. If you are a local user, contact the system administrator. (KAIC90083-E) In the GUI or the CLI, this issue occurs when all of the following conditions are met: • • Virtualize Volumes dialog box ◦ Capacity of selected volume from which the dialog box is launched is greater than 4,194,304 MB (4.0 TB), or a capacity that is greater than 4,194,304 MB (4.
Creating a Smart pool in XP P9500 In the Create Pool dialog box, if operations for creating a Smart pool meet all of the following conditions, creating the Smart pool may generate the KAIC07861-E error indicating that the cycle time is invalid: • An XP P9500 whose microcode version is earlier than 70-02-00-00/00 is selected in the Storage System box. • Smart is selected as pool type. • Auto is selected as tier management of Smart Options.
[FILE(2)] • Windows: \Server\config\server.properties • Linux: /Server/config/server.properties Property name: server.cim.https.port CIM/WBEM function property deleted at overwrite installation When Device Manager is installed with overwrite installation, the following property is deleted in the property file jserver.properties.
Inaccurate error messages in the tier relocation starting operation for Smart pool when using manual mode If an error occurs in the tier relocation starting operation for a Smart pool when using manual mode, the following inaccurate error messages may be output. • • In the CLI, if the tier relocation starting operation is executed for a Smart pool that is not multi tier configuration, the following error message is output.
available LU number. Even though the LU number candidate is chosen with auto or manual in LU Number, the candidate might not be used. If you need to use a specific LU number for a volume, use Remote Web Console.
When the OK button is clicked repeatedly in the Create Logical Groups dialog box, multiple logical groups with the same name might be created. If this occurs, delete the groups except one. When the OK button is clicked repeatedly in the Delete Logical Groups dialog box, the KAIC15158-E message might appear. If this occurs, ignore the message because the logical group was properly deleted. Search screen The search condition that includes the storage system name cannot be displayed again.
If this does not solve the problem, collect maintenance information and contact HP Technical Support. KAIC16902-E message with no summary information in the main window during any operation in the GUI During any operation in the GUI, the KAIC16902-E message appears in the top window and the Summary information does not appear in the main window. If this occurs, close the error dialog box and continue the operation. If you need the summary information, log in to Device Manager again.
Symptom 3 (GUI, CLI): The volume virtualization using the existing path group generated the following messages: • GUI: DevMgr 7.0.0-00 or later: KAIC06450-E • CLI: HDvM 6.1.0-00 or later: KAIC90083-E (error code: 6450) Do not change the path group setting using XP P9000 Remote Web Console or XP Remote Web Console. Allocating volumes to many hosts Operations in the Allocate Volumes dialog box cannot continue and the GUI is grayed out if the following conditions are met: • Device Manager 7.2.
Volumes allocated to ports with LUN security disabled The following notes apply to volumes allocated to ports with LUN security disabled. • In the Hosts view, volumes allocated to a host do not appear. Confirm the volume information in the Open-Allocated view. • Volumes allocated to multiple ports with LUN security disabled cannot be unallocated from specific ports.
If a task creating multiple volumes does not succeed, refresh the storage system that is supposed to include the created volumes. Then check whether the volumes are created in the Open-Unallocated volumes list of the storage system. Recreate the volumes that were not created.
Status of data collection tasks If the progress indicator of the following tasks is 100%, the status column in the Data Collection Tasks tab of the Administration tab might still be In Progress: • Add Storage Systems • Refresh Storage Systems • Remove Storage Systems To confirm the actual status of the tasks above, check the status column of the Storage Systems table by opening the Data Collection Task Detail dialog box of the task. The logical group information also is not updated.
Installing Host Data Collector • Although you can specify prohibited special characters other than semicolon (such as @) in the installation path, Host Data Collector will not work properly. When you specify an installation path, use only the following characters: A -Z, a-z, 0-9, left parenthesis [ ( ], right parenthesis [ ) ], single-byte space, backslash (\).
Setting up resource groups While creating or editing resource groups, do not make configuration changes on resources that are to be added to or deleted from the resource groups. The number of client windows that can be used at one time The maximum number of clients that can connect to Device Manager at one time is seven. If eight or more clients connect to Device Manager at one time, they might be forcibly logged out. If this occurs, wait a few minutes, and then log in again.
File systems that cannot handle files larger than 2 GB Command View Advanced Edition database must be installed in a file system that can handle files larger than 2 GB. To install Command View Advanced Edition in a file system that cannot handle files larger than 2 GB, specify a file system that can handle files larger than 2 GB for the database installation destination.
Managing resource groups • The KAIC16902-E error message might appear for the following dialog boxes: ◦ Create Resource Group ◦ Edit Resource Group ◦ Add Resource launched from the resource group details window ◦ Remove Resource launched from the resource group details window If this occurs, make sure that no more than 16,000 resources (such as volume and host group IDs) are assigned to each resource group. To assign more than 16,000 resources to a user group, use multiple resource groups.
Creating a pool The error message Failed:AsynchronousProcessCounter#decrement (KAIC16993-E) might appear when one of the following operations is continuously performed in the Create Pool dialog box. • Addition of tiers • Deletion of tiers • Addition of parity groups • Deletion of parity groups If this occurs, close the Create Pool dialog box, and then retry the operation.
ps -ef |grep /tmp/FsDataGather If this process exists, delete all processes listed by the command by executing the command kill -9 on the target host. Then unmount the stale NFS and register or refresh hosts again. Parity groups in the Create Volume dialog box The following message appears if the Create Volume dialog box is opened when all of the parity groups are reserved: No parity groups for create volumes. Create a parity group.
• If a Windows host belongs to a Windows domain, use Windows Service Management to register the Windows host. • When WMI protocol is used for registering hosts of the Windows target host, use the Administrator account. Host Data Collector cannot obtain host information in the following cases. • The Device Manager agent is installed on the target host. • The target host has multipath iSCSI volumes.
Creating and allocating volumes The following items cannot be filtered in the Select THP Pool dialog box: • Used Capacity • Subscription Allocate Volumes dialog box and Unallocate Volumes dialog box If a WWN of a host side is changed by another browser when the Allocate Volumes dialog box appears, an internal error might occur.Task status in the Task Details dialog box If the Device Manager service stops while a task is executing, even if the status of the task changes to the Failure status, the [Status] column in the Task Details dialog box might display Waiting. If this happens, any tasks whose status appears as Waiting in the Status column are not performed, so create the tasks again as necessary. Edit LUN Paths The Status column of Path Information displays Waiting or blank in the Task Detail dialog box of Edit LUN Paths.
Allocating volumes In the Allocate Volumes, Allocate Like Volumes, or Add Storage for vCenter Plug-in combo dialog box, if the number of pools or volumes in a storage system is large and Any is selected from the storage system combo box, the KAIC15005-E error might occur and the selection of volumes that meet the conditions might not succeed. If this occurs, allocate volumes after selecting a storage system in the Resources tab.
Enabling SSL between the Device Manager server and management clients when using Firefox To enable SSL4 between the Device Manager server and management clients by using Firefox, perform the following operations: 1. Disable SSL between the Device Manager server and management clients. 2. Register the license files. 3. Enable SSL between the Device Manager server and management clients.
Updating the display information of Plug-in for Virtualization Server Provisioning If an operation on the VMware ESX server or on a storage system is performed, the information provided by Plug-in for Virtualization Server Provisioning might not be updated. If the display information is not updated, log in to Plug-in for Virtualization Server Provisioning again.
Capacity information in the Plan Confirmation window of Plug-in for Virtualization Server Provisioning When a user executes an addstorage operation specifying a capacity that includes a value below the decimal point, the capacity information in the Plan Confirmation window might be different from the capacity specified by the user. However, the value entered by the user appears in VMware vSphere Client.
Object name, name of a host, and name of a host in the virtualization server When the Edit Label-object-name dialog box appears from the following windows, if the object name does not use A - Z, a - z, 0 - 9, !, #, $, %, &, ', (, ), +, -, ., =, @, [, ], ^, _, {, }, or ~, the dialog box does not appear correctly.
• 101(hostriame) • 102(iso-tsap) • 103(gppitnp) • 104(acrnema) • 109(pop2) • 110(pop3) • 111(sunrpc) • 113(auth) • 115(sftp) • 117(uucp-path) • 119(nntp) • 123(ntp) • 135(loc-srv / epmap) • 139(netbios) • 143(imap2) • 179(bgp) • 389(ldap) • 465(smtp+ssl) • 512(print / exec) • 513(login) • 514(shell) • 515(printer) • 526(tempo) • 530(courier) • 531(chat) • 532(netnews) • 540(uucp) • 556(remotefs) • 563(nntp+ssl) • 587(smtp) • 601(syslog) • 636(ld
GUI operations after upgrading Device Manager After upgrading Device Manager, reboot the browser used as the GUI or clear a cache of the browser, and log into Command View Advanced Edition Suite products. If the above operation is not performed, the GUI might be inoperative. Screen appearance The information might not appear on the screen or the screen might be frozen. If this occurs, refresh the screen or log in again.
timed out: server did not respond after 20000 milliseconds Receiving SMB: Server stopped responding) Upgrading Host Data Collector in Windows If Host Data Collector is upgraded in a Windows environment in which the path of the environment variable tmp includes characters other than the following, Host Data Collector does not start: A-Z a-z 0-9 space ~@#$^&()_+{}`-=[]'.
This behavior occurs when all of the following conditions are met: • No Replication Manager license is registered, and Replication Manager is started from Device Manager. • From the Pair Configurations view (accessible via Explorer→Resources→Pair Configurations), the Copy Pair Summary is viewed (accessible by selecting Pair Configurations→Pair Management Servers→Config Files→Copy Groups). • Copy pairs that cannot be viewed are in the copy group selected in the previous condition.
When HiRDB is installed in the system During Common Component installation, HiRDB will be installed as the database management system. However, as a result, Command View Advanced Edition Suite products will not be able to operate together with the following list of HiRDB products. If any of these HiRDB products has been installed on a computer, do not install Command View Advanced Edition Suite products on that computer.
View Advanced Edition Suite. Specify a path that does not contain multi-byte characters for the TMP environment variable before performing an installation. Automatically generating short file and folder names (Windows) Make sure that the setting for automatically generating short file and folder names (8.3 format) is enabled. Also, when installing, use a Windows account that was created when the setting was enabled.
5 This is the default installation directory. Permissions for the installation directory Grant all users read and execution permissions to the installation directory, as well as all directories below it. In Linux, the directory specified as the installation directory will have its permissions set to 775. Specify an installation directory for which there will be no issues if the permissions are changed to 775.
Device Manager Software 7.4.1-00 • HP XP P9000 Command View Advanced Edition Suite Software Installation and Configuration Guide (TB581-96332) Version 7.4.1-00 • HP XP P9000 Command View Advanced Edition Suite Software Administrator Guide (TB581-96334) Version 7.4.1-00 • HP XP P9000 Command View Advanced Edition Suite Software CLI Reference Guide (TB581-96335) Version 7.4.1-00 • HP XP P9000 Command View Advanced Edition Suite Software User Guide (TB581-96337) Version 7.4.
