HP StorageWorks P9000 Tiered Storage Manager Software 7.1.1 CLI Reference Guide (TB585-96014, September 2011)

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Specify the directory containing the
htsmcli.properties file in the
environment variable
HTSM_CLI_HOME.
The environment variable
HTSM_CLI_HOME has not been
specified.
Specify the path of the java
command in the environment
variable HTSM_CLI_JRE_PATH.
If HTSM_CLI_JRE_PATH is not
specified, perform the following:
• In Windows, add the folder
containing java.exe to the
environment variable PATH.
• In Solaris, HP-UX, or Linux, add
the directory containing java
to the environment variable
PATH.
The path to java.exe (or java)
has been specified incorrectly or
has not been specified.
An error indicating that the specified
command was not found occurred.
In Windows, make the date and
time properties and the environment
variable TZ the same as those on
the management server.
In Solaris, HP-UX, or Linux, make
the environment variable TZ the
same as that on the management
server.
The time settings on the manage-
ment client differ from those on
the management server.
Times, such as the task creation time,
that are displayed by the CLI on the
management client do not match
those displayed by the GUI or by the
CLI on the management server.
Unlock the volumes in the external
storage system, and then shred
them.
Remote Web Console was used
in an external storage system to
lock volumes.
Shredding cannot be performed
available after migration.
Unlock the volumes in the external
storage system, and then perform
migration.
Remote Web Console was used
in an external storage system to
lock volumes.
When a migration task is executed,
migration does not occur.
Make sure that the email address
is specified correctly.If it is, make
sure that a connection to the SMTP
server is established.If not, set the
correct SMTP authentication user
information.
The following are possible causes:
• A connection to the SMTP
server has not ben established.
• SMTP authentication failed.
• The specified email address is
invalid.
Email is not sent when a specified
elapsed-period event occurs.
Set the client PC's time and time
zone so that they match the server.
The start and end times used by
the migration task management
are based on the management
server's time. This problem oc-
curred because the client PC's
time does not match the manage-
ment server's time.
During Daylight Saving Time, the
operation start and end times dis-
played in the command execution
result are not in Daylight Saving
Time.
Specify the directory and file name
of the electronic certificate file in
the environment variable
HTSM_CLI_CERTS_PATH.
The path of the electronic certific-
ate has been specified incorrectly
or has not been specified.
Although -s or --secure is spe-
cified, SSL communication is unavail-
able.
Troubleshooting190