HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-00 CLI Reference Guide

9 Troubleshooting
This chapter describes how to take action if there is a problem with Device Manager CLI.
Addressing Device Manager CLI problems
This section explains what to do if a problem occurs during Device Manager CLI operation.
To address a Device Manager CLI problem:
1. Make sure that the problem is not caused by a network or hardware error.
2. Make sure that the problem is not occurring at the Device Manager server.
Also, make sure that the storage system is being managed by a single Device Manager server.
3. Check for errors specific to the Device Manager CLI, and if there are any, take appropriate
action.
NOTE:
Make sure to read the Device Manager Release Notes.
Related topics
• Troubleshooting Device Manager CLI problems, page 473
Troubleshooting Device Manager CLI problems
This section provides troubleshooting information for problems that might occur during Device Manager
CLI operation.
Table 184 Device Manager CLI troubleshooting information
Description and recommended actionProblem
CAUSE: The most likely problem is that there is no java.exe file
in your path.
SOLUTION: Either update your path to include the directory holding
the java.exe supplied by the Java JDK or JRE software, or edit
the hdvmcli.bat file to specify the full path to your java.exe
file.
The Device Manager CLI does not run.
The error message says:
C:\hdvm>hdvmcli help
GetStorageArray
The name specified is not
recognized as an internal or
external command, operable
program or batch file
CLI Reference Guide 473