HP XP P9000 Command View Advanced Edition Suite Software 7.6.1-02 Release Notes (TB581-96399, March 2014)

Character codes that can be used in Device Manager

If a surrogate pair is used in the GUI, the following problems might occur, and the GUI might not

operate correctly:

• If a surrogate pair is used in a logical group name, the dialog box closes, and the logical group

is not created.

• If a surrogate pair is used in the filter, the cursor changes to the busy icon and will not return to

the original state for a while.

If such a problem occurs, log in again and perform the operation without using a surrogate pair.

Installing Host Data Collector on a UNIX host

Before installing Host Data Collector on a UNIX host, make sure that the host name of that UNIX host

can be resolved correctly on that UNIX host.

If the host name cannot be resolved correctly, a KAIG04047-E error is generated.

KAIC17023-E error message in GUI

If the GUI displays the KAIC17023-E error message, the storage system information might not have

been refreshed, or the resource previously used for migration might not have been released.

The following are possible causes that you can confirm in Element Manager.

• The storage system is locked.

• The storage system has pairs that are under migration.

If this does not solve the problem, detailed investigation is required. Contact Support Center, who

might ask you to collect troubleshooting information.

Upgrading HP XP P9000 Command View Advanced Edition Suite from 7.4.1 or earlier

(in Windows)

In an environment where Host Data Collector (for Windows) version 7.4.1-00 or earlier is installed,

the Fatal Application Error dialog box might appear during an upgrade installation of HP XP P9000

Command View Advanced Edition Suite. If this dialog box appears, click OK to ignore it and to

continue the upgrade installation. Even if this dialog box appears, there will be no problem in continued

HP XP P9000 Command View Advanced Edition Suite operations.

Temporary shortcut folder after installation or removal (in Windows)

After an installation or removal, a temporary shortcut folder named "programs" might be created

under the Windows Start menu. After you log off and log on to Windows, this temporary shortcut

folder no longer appears.

Using Device Manager to update the information about a storage system

Do not delete a host while the information about a storage system is being updated. If you do delete

a host while the information about a storage system is being updated, the update might not succeed.

If the update does not succeed, update the information again.

Settings for Host Data Collector

If Host Data Collector is installed on a host other than the host on which the Device Manager server

is installed, and multiple IP addresses have been set for the host on which Host Data Collector is

installed, specify the following settings.

If you do not specify these settings, a KAIC05535-E error might be generated when you attempt to

between the Device Manager server and Host Data Collector might not succeed.

14 Important considerations