HP XP P9000 Replication Manager Software 7.6.0-00 User Guide

6. Perform a storage refresh from Device Manager.
7. If you using a remote Device Manager, follow the procedure for “Refreshing configuration
information manually for each information source” on page 275. The new copy groups are
displayed in the Copy Groups table of the Hosts view.
Once these steps are complete, you can perform pair operations using the new resources.
If a virtual command device fails to call the Device Manager Agent
The following message might appear in a configuration that uses a virtual command device to manage
copy pairs:
Failed to call the Device Manager agent (Agent error code: RPM-03216)
[RPM-01629]
This message appears if there is an authorization problem:
• The user is not authenticated in the storage system when an SVP is used as a virtual command
device.
• The user is not authenticated in the storage system when the Virtual Command Device server is
used as a virtual command device and the user authentication setting of the command device is
enabled.
In either case, first make certain you are using a supported version of P9000 RAID Manager. In
addition:
• When an SVP is used as a virtual command device, authenticate the user in the storage system.
• When a virtual command device server is used, disable the user authentication setting of the
command device or authenticate the user in the storage system.
For details about how to authenticate a user in the storage system, see “Performing user authentication
for replica operations” on page 256.
P9000 RAID Manager response time and virtual command devices
When managing copy pairs in a configuration that uses copy groups defined by device group or a
virtual command device, the response time for P9000 RAID Manager commands is much slower than
for a physical command device. This time lag can cause the Device Manager to terminate with an
error. For best results, set the following properties file values as described here.
Device Manager agent properties:
• Set the value of the server.agent.rm.moduleTimeOut property of the server.properties
file to 1800 or higher.
• Set the value of the agent.rm.TimeOut property of the agent.properties file to 1800
or higher.
After changing these properties, restart the Device Manager agent service.
Replication Manager properties:
• Set the value of the hdvmagtif.MaxPollingCount property of the agentif.properties
file to 100.
• Set the value of the hdvmagtif.PollingInterval property of the agentif.properties
file to 60 or higher.
After changing these properties, restart the services of the P9000 Command View AE Common
Component.
User Guide 255