HP StorageWorks P9000 Performance Advisor Software v5.4 Troubleshooting and FAQs Guide (T1789-96336, April 2012)

Cause
If the installation fails on a Windows host, the disk management services might be active.
Resolution
Stop the disk management services on your Windows host. For more information, see the user manual
provided for the respective Windows operating platform.
Cause
If the installation fails on an OpenVMS Integrity Server (IA-64) host, the quota required for P9000
Performance Advisor host agent might not be configured. So, after the P9000 Performance Advisor
OpenVMS Integrity Server (IA-64) host agent installation, the HP StorageWorks P9000 Performance
Advisor Hostagent service might fail to start automatically. When you enter show queue at the system
prompt, the following is shown:
$ show queue
Batch queue REALTIMEBATCH, available, on VMS84::
Entry Jobname Username Status
----- ------- -------- ------
2 STARTREALTIME SYSTEM Executing
Batch queue XPPABATCH, idle, on VMS84::
Batch queue XPPABATCH, idle indicates that the HP StorageWorks P9000 Performance Advisor
Hostagent service has not started.
Resolution
Perform the steps listed to resolve the error:
1. Enter $ mc sysgen at the system prompt.
2. Set the following quota:
SYSGEN>SET PQL_DPGFLQUOTA 7000000
SYSGEN>SET PQL_MPGFLQUOTA 7000000
SYSGEN>WRITE CURRENT
SYSGEN>WRITE ACTIVE
3. Enter SYSGEN>EXIT.
4. Enter $set def SYS$SYSDEVICE:[VMS$COMMON.SYSEXE] at the system prompt.
5. Enter $mcr authorize.
6. Enter the following at the UAF prompt:
UAF>mod system/enqlm=32767/bytlm=10000000/pbytlm=100000/jtquo=4096/
pgflquo=7000000
7. Enter UAF>exit to close the UAF session.
8. Log out of the current session and log in again.
9. Remove the existing instance of the P9000 Performance Advisor OpenVMS Integrity Server (IA-64)
(IA-64) host agent and then install the host agent again. For more information, see the HP
StorageWorks P9000 Performance Advisor Installation Guide. For document download location,
see Related information.
Troubleshooting P9000 Performance Advisor issues12