HP StorageWorks P9000 Performance Advisor Software v5.4 Troubleshooting and FAQs Guide (T1789-96336, April 2012)

5. Close IE and launch P9000 Performance Advisor.
Cause
The IE browser is configured for a high security level. Though Adobe Flash Player and Flash Player
Plugin, v10.0.0 or later are installed on your system, the web browser on your system might display
the message, Alternate HTML content should be placed here. This content
requires the Adobe Flash Player. Get Flash, when you launch P9000 Performance
Advisor using one of the following:
• P9000 Performance Advisor shortcut link
• Fully qualified DNS or IP address of the management station
This is because your web browser is configured for a high security level.
Resolution
Set the default security level to Medium for your web browser by completing the following steps:
1. In your web browser window, click Tools > Internet Options.
2. Click the Security tab.
3. Select the Internet icon.
4. Click Default Level to use the recommended security level (Medium).
5. Set the vertical slider to Medium under Security level for this zone.
6. Click Apply and then OK to save the modified security level.
Alternatively, customize the security level to Medium for only the ActiveX controls and plug-ins by
completing the following steps:
1. Execute the first three steps mentioned in the above procedure.
2. Click Custom Level.
3. Navigate to the ActiveX controls and plug-ins section in the Settings window.
4. Select Prompt for Download Signed ActiveX Controls.
5. Select Prompt for Run ActiveX Controls And Plug-ins.
6. Click Apply and then OK to save the modified security level.
Log on to P9000 Performance Advisor and start collecting the configuration and performance data
for your XP and P9000 disk arrays. For more information, see the chapter on collecting configuration
and performance data in the HP StorageWorks P9000 Performance Advisor Software User Guide.
For document download location, see “Related information” on page 97.
P9000 Performance Advisor displays exclamation mark
Cause
It is a limitation from the third-party software.
Resolution
Refresh the browser.
HP StorageWorks P9000 Performance Advisor Software Frequently Asked Questions 35