HP StorageWorks P9000 Performance Advisor Software v5.4 Troubleshooting and FAQs Guide (T1789-96336, April 2012)

1. Stop the P9000 Performance Advisor services (Start -> Programs -> HP Storageworks -> Stop
services).
2. Move the data located in %HPSS_HOME%\cache folder to another location on the management
station.
3. Move the logs in the pa\tomcat\logs folder to another location on the management station.
4. Start the P9000 Performance Advisor services (Start -> Programs -> HP Storageworks -> Start
services).
Is there a procedure to downgrade the P9000 Performance Advisor database?
For example, if P9000 Performance Advisor was upgraded from v3.5.2 to v4.1,
can the database be downgraded to v3.5.2?
No. There is no procedure to downgrade the P9000 Performance Advisor after upgrading it to a
later version. However, you can consider the following workaround before upgrading the current
version of P9000 Performance Advisor to a later version:
1. Use the Backup utility to take a backup of the current version of P9000 Performance Advisor
database, which is v3.5.2 in this scenario.
2. Upgrade to P9000 Performance Advisor v4.1. If the upgrade does not complete, you can roll
back to v3.5.2 or re-install v3.5.2.
3. Restore the v3.5.2 P9000 Performance Advisor database back on the management station.
Can I rename the files created during the P9000 Performance Advisor database
export activity?
No. Do not modify the names of the files created during the export activity. Performance Advisor uses
these file names to identify the files from which data needs to be imported. If you happen to modify
the file names, it will lead to failure in the import process and permanent data loss.
If I am accessing the management station over the web, where the import should
happen, what should be done before initiating the import activity?
Before initiating the import activity, complete the following steps:
1. Copy the .dmp files from the source management station to the following location on the target
management station: %HPSS_HOME%\padb\admin\PADB\dpdump\
2. Share the dpdump folder on the target management station.
3. Map a network drive on your local system to the dpdump share folder on the target management
station. This is to ensure that you select the correct files for the import activity.
4. When you start the import operation, browse to the mapped network drive folder and select the
.dmp files, and continue with the import activity.
What is the minimum disk space required on the management station where the
import activity is planned?
To start an import activity, Performance Advisor requires that there be adequate disk space that at
least matches the size of the exported data. The import operation will fail if the database does not
have sufficient disk space to accommodate the imported data. You either have to archive or purge
some of the existing data for the import to begin.
Frequently Asked Questions64