HP XP P9000 Performance Advisor Software v6.0 User Guide

If the HP XP P9000 Performance Advisor Tomcat service is manually stopped, the HP XP P9000
Performance Advisor Monitor service does not take any action, which includes not sending any
email notifications. The following messages appear in the jakarta_service_<yyyyMMdd>.log
file located in the <hppss_home>\pa\tomcat\logs folder if the HP XP P9000 Performance
Advisor Tomcat service is manually stopped. These messages do not appear if the service has
abruptly stopped:
<Date_time>[info] Stopping service...
<Date_time>[info] Service stopped...
<Date_time>[info] Run service finished...
<Date_time>[info] Procrun finished...
The following illustration depicts the above mentioned conditions:
NOTE:
• If you configure the SMTP parameters but do not specify a retry count, the HP XP P9000
Performance Advisor Monitor service does not attempt to restart the HP XP P9000 Performance
Advisor Tomcat service. Also, it does not dispatch any notification to the intended recipients.
• If you do not configure the SMTP parameters but specify the retry count, the HP XP P9000
Performance Advisor Monitor service attempts to restart the HP XP P9000 Performance Advisor
Tomcat service. But, email notification is not dispatched as the email recipients are not
configured. In such a case, if the HP XP P9000 Performance Advisor Tomcat service fails to
restart, manually check the status logged in the paservicesstatus.log file.
Notification for HP XP P9000 Performance Advisor Database and Database Listener services
Receiving email notifications when HP XP P9000 Performance Advisor services fail 79