HP XP P9000 External Storage Access Manager User Guide (AV400-96607, January 2014)

Corrective actionErrorVOL TypeSuspend type
resynchronize the pair from the MCU
(Pairresync).
• Because of the quorum disk failure, the
multipath software will show that the S-VOL
is offline. Resynchronize the pair as
described above, and then make the path
to the S-VOL online with the multipath
software.
Do one of the following:The settings for host mode option 52
differ between ports on the primary
and secondary storage systems.
P-VOL
S-VOL
PSUE,
S-VOL Failure
• If you do not use cluster systems, disable
host mode option 52.
• If you use cluster systems, enable host
mode option 52 for host groups where an
executing node and a standby node
belong.
Resynchronize the pair. This results in an
initial copy operation.
The primary storage system could not
find valid control information in its
P-VOL
S-VOL
PSUE,
MCU IMPL
nonvolatile memory during IMPL. This
condition only occurs if the primary
storage system is without power for
more than 48 hours (for example, a
power failure and fully discharged
backup batteries).
Do the following:
• Release the pair from the primary storage
system.
• Clear all error conditions at the primary
storage system, P-VOL, secondary storage
system, and S-VOL.
• Restart the initial copy operation.
The pair was suspended before the
initial copy completed. Data on the
S-VOL is not identical to data on the
P-VOL.
P-VOL
S-VOL
PSUE,
Initial Copy
Failed
Troubleshooting suspended pairs when using RAID Manager
The basic steps involved in resolving suspended volume pairs when using RAID Manager include:
• Using the RAID Manager operation log file to identify the cause of the error.
• Following the troubleshooting steps based on the SSB1 and SSB2 error codes (the codes are
recorded in the log file).
Location of the RAID Manager operation log file
The file is stored in the following directory by default:
/HORCM/log*/curlog/horcmlog_HOST/horcm.log.
Where:
• * is the instance number.
• HOST is the host name.
Error codes appear on the right of the equal symbol (=).
Example log file
Two error codes are included in this example (B9E1 and B901).
74 Troubleshooting