HP XP P9000 External Storage Access Manager User Guide (AV400-96607, January 2014)

The following table lists the codes for the errors that can occur when using RAID Manager and the
steps involved in troubleshooting the errors.
DescriptionError code
(SSB2)
Error code
(SSB1)
You cannot run the command because the user was not authenticated.91002E31
An ESAM pair cannot be created or resynchronized because ESAM does not support
the option, or the command cannot be accepted in the current pair status.
B901B90A
An ESAM pair cannot be created or resynchronized because the quorum disk is being
blocked.
B902B90A
Reservations that are set to the P-VOL by the host have been propagated to the S-VOL
by ESAM. The cause is one of the following:
B904B90A
• The pair cannot be created because the reservations that were propagated earlier
still remain in the volume. Wait then try again.
• You cannot run the horctakeover and pairresync - swaps commands because
the reservations that were propagated to the S-VOL remain in the volume. Wait then
try the command again.
If the error occurs again, release the LUN reservation by host, and then try the
command again.
For more information about how to release the LUN reservation by host, see the HP
XP P9000 Provisioning for Open Systems User Guide.
An ESAM pair cannot be created because the Continuous Access Synchronous program
product is not installed.
B980B90A
An ESAM pair cannot be created because the ESAM program product is not installed.B981B90A
An ESAM pair cannot be created or resynchronized because the specified quorum disk
ID was not added to the secondary storage system.
B982B90A
The specified value of the quorum disk ID is out of range.B983B90A
An ESAM pair cannot be suspended because of one of the following conditions:B902B912
• ESAM does not support the pairsplit -rw command.
• The operation cannot be accepted in the current pair status.
One of the following causes apply:CBEFD004
• An ESAM pair cannot be created or resynchronized because of one of the following
causes:
- The specified quorum disk ID is not added to secondary storage system.
- The specified quorum disk ID does not match the quorum disk ID that the S-VOL uses.
- The same quorum disk ID is assigned to different external volumes separately by the
primary and secondary storage systems.
- On the paired CU side, the specified quorum disk ID is configured to a different
external volume.
- The quorum disk is blocked, or the path between secondary storage system and the
quorum disk has a failure.
• The pair cannot be resynchronized using the Sync copy mode because the S-VOL has
the ESAM attribute.
Suspended volume pair troubleshooting 75