HP XP P9000 Replication Manager Software 7.6.1-00 Configuration Guide

bcmif.properties ............................................................................................................... 103
agentif.properties ............................................................................................................. 104
appagentif.properties ....................................................................................................... 105
base.properties ................................................................................................................ 105
RpMCLI.properties ............................................................................................................ 107
5 Security management ..................................................................... 109
Network communications security ............................................................................................. 109
Securing communications between HP StorageWorks P9000 Command View Advanced Edition
Suite Common Component and Web browsers .................................................................... 110
Securing communications between Replication Manager and the Device Manager server .......... 111
Securing communications between Replication Manager and Business Continuity Manager Software
(IHS) ............................................................................................................................... 113
Audit log event categories ....................................................................................................... 115
6 Troubleshooting ............................................................................. 119
Overview ............................................................................................................................... 119
General problem resolution ...................................................................................................... 119
Collecting maintenance information .......................................................................................... 120
Executing the collection command ...................................................................................... 121
Examples of collection commands ................................................................................ 122
Troubleshooting Application Agent operations ............................................................................ 123
Resolving Application Agent installation and uninstallation errors ............................................ 123
Application Agent and VSS Provider installer trace log files ............................................. 124
Resolving Application Agent operation errors ....................................................................... 125
Collecting support information with the hrpmap_getras command ........................................... 125
Application Agent events that can be ignored ...................................................................... 126
Troubleshooting detailed message RPM-00824 ........................................................................... 129
Transferring the database to another disk (non-cluster) ........................................................... 129
Transferring the database to a cluster server ......................................................................... 130
Transferring the database to a Windows Microsoft Cluster Server (MSCS) ................................ 130
Procedure on the executing node ................................................................................. 131
Procedure on the standby node ................................................................................... 131
Using the hcmdsdbclustersetup command ............................................................................ 134
Troubleshooting when copy pairs are not recognized .................................................................. 135
Items to be checked on the pair management server ............................................................. 135
Installation of Device Manager Agent ........................................................................... 136
Link between Device Manager server and Device Manager Agent ................................... 136
Properties of Device Manager Agent ............................................................................ 137
Settings in the P9000 RAID Manager configuration definition file ..................................... 137
Items to be checked from Device Manager GUI .................................................................... 137
Recognition of Device Manager Agent ......................................................................... 138
Recognition of the command device ............................................................................. 138
Recognition of the replication configuration ................................................................... 138
Recognition of storage systems .................................................................................... 138
Items to be checked from Replication Manager GUI .............................................................. 138
Troubleshooting replica operations ............................................................................................ 139
Replica creation fails silently .............................................................................................. 139
Backup server is not recognized as a pair management server ............................................... 139
Restoring a replica with roll-forward fails with error message RPM-11510 ................................ 140
Restoring a replica fails with event ID 454 ........................................................................... 140
Creating a replica fails with error message RPM-10006 ........................................................ 141
Creating a replica fails with event IDs 17, 1 and 10010 ....................................................... 141
Disk status remains online after replica operation is complete ................................................. 141
Configuration Guide 7