- Hewlett-Packard LaserJet Printer User's Guide

IU 675 / 0150 21 TowerFeed
TM
for the HP LaserJet 9000
APPENDIX E - Troubleshooting
Diagnosing an Error Situation
When calling for support, please have the printer test pages at hand (Configuration Page, Menu Map and
Event Log Page as per APPENDIX F).
Pos LED Printer Display TF Beeping Description Action / Remarks
1 OFF
TRAY n OPEN
NO Tray n open Close Tray
alternating with
READY
2 OFF
TRAY n EMPTY
Media Type & Size
NO Empty Tray without
pending print request
Reload tray n
alternating with
READY
3 ON
LOAD TRAY 1
Media Type & Size
NO Requested paper not
available
Load Tray 1 with the correct size.
Also refer to section INSTALLATION – 'Printer
Panel Settings' in this manual and to your printer
manual for further details on how to change media
Size and Type through the printer control panel.
4 ON
LOAD TRAY n
Media Type & Size
NO Paper requested from
empty Tray n
Refill Tray n.
The printer witches automatically to the next tray
with the same media Size & Type and pulls paper
from there (depending on printer settings).
5 ON
13.03.00 JAM INSIDE
RIGHT DOOR
NO Paper jam in Printer Clear paper jam and all other sheets from the
paper path. Open/close printer cover(s).
Also refer to section 'OPERATING - 'Paper Jam' in
this manual and to your printer manual for further
details.
continued ...
For TF Beeping Sequences (TF Beep Types) see next page.
For other error messages on the printer panel display please refer to your printer manual.