Owner's manual

There are two methods for registering:
— If you received a license entitlement certificate, automated registration for this service
will take place upon online redemption of the license certificate/key.
— If the license information you received for your product instructs you to register for
Software Technical Support and Update Service, follow the instructions so that you will
be eligible for telephone support and product updates.
How to Use Your Software Technical Support and Update Service:
Once registered, you will receive a service contract in the mail containing the Customer
Service phone number and your Service Agreement Identifier (SAID). You will need your
SAID when calling for technical support. Using your SAID, you can also go to the Software
Update Manager (SUM) web page to view your contract online and elect electronic delivery
for product updates.
• Warranty HP will replace defective delivery media for a period of 90 days from the date
of purchase. This warranty applies to all HP Insight Control Environment, HP Systems
Insight Manager, and HP Insight software products.
• Join the discussion The HP Support Forum is a community-based, user-supported tool for
HP customers to participate in discussions amongst the customer community about HP
products. For discussions related to Insight Control and Insight software, see the
"Management Software and System Tools" area.
• Software and Drivers download pages Provides latest software and drivers for your
ProLiant products.
• Obtain the latest SmartStart Release (http://www.hp.com/servers/smartstart) The SmartStart,
Management, and Firmware CDs are now freely available for download following a simple
registration from the SmartStart web site. If you wish to receive physical kits with each
release, you can order single release kits from the SmartStart web site. To receive proactive
notification when SmartStart releases are available, subscribe to Subscriber's Choice at http://
www.hp.com/go/subscriberschoice.
HP Worldwide Customer Service contact numbers are available at http://www.hp.com/country/
us/en/wwcontact.html. For U.S. customers, say "Insight Manager" when prompted for the product
name.
EULA and HP security policy
The following information pertains to HP's security policy and non-HP owned software.
Security bulletin and alert policy for non-HP owned software components
Open source software (such as OpenSSL) or third-party software (such as Java) are sometimes
included in HP products. HP discloses that the non-HP owned software components listed in
the HP Rapid Deployment software end user license agreement (EULA) are included with RDP.
To view the EULA, use a text editor to open the file, and search for open source software or
third-party software.
HP addresses security bulletins for the software components listed in the EULA with the same
level of support afforded HP products. HP is committed to reducing security defects and helping
you mitigate the risks associated with security defects when they do occur.
HP has a well defined process when a security defect is found that culminates with the publication
of a security bulletin. The security bulletin provides you with a high level description of the
problem and explains how to mitigate the security defect.
Subscribing to HP security bulletins
1. Open a browser to the HP home page: http://www.hp.com.
16 HP support and contact information