Owner's manual

recovery process after a fault occurs. If the timeout period is set too low on a heavily utilized
server, the timeout could occur before the software support has time to service the timer.
• ASR Hardware Version—Displays the version of the hardware supporting ASR. Use this
information for identification purposes.
Reboot
• Reset Boot Option—Displays what the server will boot after an ASR reset occurs. When the
recovery process is initiated, ASR resets the server, test all memory, de-allocate any bad
memory blocks, and page you (if modem is present in the server and paging is enabled).
• ASR Reset Limit—Displays the number of consecutive times that ASR attempts recovery. The
Automatic Server Recovery (ASR) feature can restart a server after a critical hardware or
software error occurs. ASR attempts the recovery process a limited number of consecutive
times. You cannot change this number. If the server continues to experience hardware or
software errors and the number of recovery cycles exceeds this limit, the server logs an error
to the Critical Error Log, and then continues to boot the Utilities from the hard drive.
Use the ASR Reset Limit feature in conjunction with the ASR Reset Count feature in the same
window. The ASR Reset Count feature displays the number of times that ASR has rebooted
the server. If the ASR Reset Count is approaching the reset limit, immediately investigate the
server for problems by checking the Critical Error Log and running Diagnostics.
• ASR Reset Count—Displays how many times the ASR feature has rebooted the server. ASR
reboots (or resets) the server a limited number of times. If the ASR Reset Count is incremented,
check the Critical Error Log to determine if a serious problem exists.
If you suspect a software problem, consult your operating system documentation.
If you suspect a hardware problem, run Diagnostics to determine if a problem exists.
This count is reset to 0 when the system is reset manually.
Pager
• Pager Status—Displays the status of the pager. If a modem is installed in the server and paging
is enabled, ASR can send an alarm to a pager when a critical error occurs.
The status can be the following:
• Enabled—Paging will occur.
• Disabled—Paging will not occur.
• Unknown—You may need to upgrade your support software or Server Agents or the Server
Agent cannot determine the status of this pager.
• Pager Dial String—Displays the pager dial string that the server will dial when an alarm occurs.
If a modem is installed in the server and paging is enabled, ASR will send an alarm to a pager
and deliver a pager message.
• Pager Message—Displays the pager message sent when an ASR occurs. The pager message
is a numeric value of up to seven digits (characters must be 0 through 9) that identifies the
server experiencing the hardware or software failure. There is an additional space for a pound
sign (#), which many pagers require for ending a sequence. The numbers are chosen to
uniquely identify the server so you know which server experienced a problem.
• Serial Port—Displays the communication port that is enabled for use with the ASR feature. For
example, this port might be Serial Port 1. ASR uses this port to page the system administrator,
and the administrator uses this port when dialing into the device. You can set the Serial Port
value.
Sub-system Classification 125