Manual
Troubleshooting
9840 (CT9840FC-3) Installation and User’s Guide for the NonStop S-Series Enclosure—524959-003
A-6
Operator Panel Messages
Handling a Save Fails Error
A “Save Fails” error can occur when you save a new configuration. It means that
the RAM has failed the save operation. The tape drive cannot work properly with
a defective information in the RAM. Replace the drive.
Handling a Fix_CfgErr Error
A “Fix_CfgErr” Error can occur following power on or IPL; the drive configuration
data was sent from the EEPROM to the RAM and the RAM data failed the ASIA
(Application Specific Interface Adapter) checksum test. When this error occurs,
the drive completes the IPL but remains offline.
1. Check the drive configuration against the user records.
2. If the client records and the drive configurations match, there are two
possibilities:
•
An unused bit in the RAM or the EEPROM is bad.
•
There is a problem with the ASIA interface.
SavingDump Displayed while saving dump to
EEPROM.
Normal display. Wait for the dump
to complete.
Start Init Initialization started. No user action is necessary.
A Corporate ID Displayed at successful IPL
completion when the drive is
operational.
This ID may be of StorageTek or
another corporate distributor.
Trapped Boot is trapped in a closed loop No user action is necessary.
UnWr (FSC) Unload switch was pressed while
a write was taking place.
Go to “Handling a UnWr xxxx
Indication” in Appendix A.
Write Prot Tape drive attempted to write to
a write-protected tape.
Change switch on tape cartridge
to write-enabled.
Writing The drive is in write mode. No user action is necessary.
Note. For drive replacement procedures refer to section 6, Servicing the Tape Drive.
Caution. This error check does not protect you from entering the wrong configuration in the
first place. It only indicates that the RAM content changed since the configuration data was last
entered. If you originally entered the wrong configuration and the circuits are in working order,
it will not show up as an error.
Caution. This error check does not lock tape drive operation. You can place the tape drive
online without changing the drive configuration. Do so only if you have determined that an
unused bit in the RAM or EEPROM is bad in accordance with the following procedure.
Table A-1. Operator Panel Displays
Display Probable Cause Recommended Action