Installation and Upgrade Guide

Updating SWAN Concentrator CLIP Firmware

G06.24 Software Installation and Upgrade Guide—528593-005

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If the SWAN Fast Firmware Update Fails

If any CLIPs fail, you are notified in the Firmware Update Progress dialog box:

1. To review the reason for the failure, select the corresponding row. A message

similar to the following might appear:

Object Name: $ZZWAN.#SWAN1.2

Action State: Failed

Error Id: 1083

Error Description: Problem: A non-path error occurred.

Error Id: 1083.

Error Description : CLIP in STARTED state.

Recovery: None.

Object Name: $ZZWAN.#SWAN1.1

Action State: Failed

Error Id: 1083

Error Description: Problem: A non-path error occurred.

Error Id: 1083.

Error Description : CLIP in STARTED state.

Recovery: None.

2. Using the Error Id number, check online help for recovery information.

3. Reissue the Fast Firmware Update only for those CLIPs for which the firmware

update failed by selecting the Down Rev option from the FFU procedure

4. If the update fails again, before initiating the Fast Firmware Update guided

procedure again, use SCF or TSM to stop the SWAN adapter:

a. In TSM, right-click the SWAN collection in the tree pane and select Actions

from the shortcut menu. For example:

b. In the Actions dialog box, select Stop and click Perform action. The SWAN

adapter object is stopped.

vst903.vsd