Owner manual

Print-media guidelines
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For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots,
loose particles, dust, wrinkles, voids, staples, and curled or bent edges.
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For best-quality printing, use a smooth type of paper. Generally, smoother media produces better
results.
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If you are unsure what type of paper you are loading (such as bond or recycled), check the label
on the package of paper.
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Do not use media that is designed for inkjet printers only. Use media that is designed for laser
printers.
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Do not use letterhead paper that is printed with low-temperature inks, such as those used in some
types of thermography.
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Do not use raised or embossed letterhead.
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The product uses heat and pressure to fuse toner to the paper. Make sure that any colored paper
or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for
0.1 second).
CAUTION: Failure to follow these guidelines could cause jams or damage to the product.
Solve print-media problems
The following problems with media cause print-quality deviations, jamming, or even damage to the
product.
Problem Cause Solution
Poor print quality or toner
adhesion
The paper is too moist, too rough, too heavy or
too smooth, or it is embossed or from a faulty
paper lot.
Try another kind of paper, between 100 and
250 Sheffield, with 4 to 6% moisture content.
Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping.
The paper has variability from one side to the
other.
Turn the paper over.
Excessive curl The paper is too moist, has the wrong grain
direction, or is of short-grain construction
Use long-grain paper.
The paper varies from side-to-side. Turn the paper over.
High fuser temperature is curling the paper. Turn on the Less paper curl setting.
At the control panel, press Setup (
), use the
arrow buttons to select Service, and then
press OK. Use the arrow buttons to select Less
paper curl, press OK, use the arrow buttons to
select On, and then press OK.
Jamming, damage to
product
The paper has cutouts or perforations. Use paper that is free of cutouts or
perforations.
ENWW Solve image-quality problems 183