Owner manual

Alerts ................................................................................................................................ 143
Fax ................................................................................................................................... 143
Help ................................................................................................................................. 146
System Settings ............................................................................................................... 147
Print Settings ................................................................................................................... 149
Network Settings .............................................................................................................. 150
Embedded Web server ..................................................................................................................... 151
Features ........................................................................................................................... 151
Use HP Web Jetadmin software ...................................................................................................... 152
Security features .............................................................................................................................. 152
Secure the embedded Web server .................................................................................. 152
Lock the control-panel menus .......................................................................................... 152
Private receive ................................................................................................................. 152
Manage supplies .............................................................................................................................. 153
Check and order supplies ................................................................................................ 153
Replace supplies ............................................................................................................. 155
Clean the product ............................................................................................................ 157
Firmware updates ............................................................................................................ 160
12 Problem solve
Problem-solving checklist ................................................................................................................. 162
Restore the factory-set defaults ....................................................................................................... 163
Control-panel messages .................................................................................................................. 164
Alert and warning messages .......................................................................................... 164
Critical error messages .................................................................................................... 168
Control-panel display problems ........................................................................................................ 170
Clear jams ........................................................................................................................................ 170
Causes of jams ................................................................................................................ 170
Where to look for jams ..................................................................................................... 171
Clear jams from the ADF ................................................................................................. 171
Clear jams from the input-tray areas ............................................................................... 174
Clear jams from the output bin ......................................................................................... 176
Clear jams from the print-cartridge area .......................................................................... 177
Avoid repeated jams ....................................................................................................... 178
Solve image-quality problems .......................................................................................................... 179
Print problems .................................................................................................................. 179
Copy problems ................................................................................................................. 185
Scan problems ................................................................................................................. 189
Fax problems ................................................................................................................... 191
Optimize and improve image quality ................................................................................ 192
Solve connectivity problems ............................................................................................................. 193
Solve direct-connection problems .................................................................................... 193
Network problems ............................................................................................................ 194
ENWW vii