Operating Environment Software Manual

Table 8-1 Troubleshooting an inoperable logical server (continued)
Suggested actionPossible cause
1. Unmanage the inoperable logical server.
2. Re-import the logical server.
Inoperable logical server appears immediately after a
failure of the HP Logical Server Automation service or
of the entire CMS. Partially completed operations, such
as move operations, will not resume after the LSA service
or CMS restarts, and the CMS may not be able to
synchronize the state of the recovered underlying
resource with the logical server.
For an ESX virtual machine logical server, unregister the
virtual machine using Insight Control virtual machine
management (VMM). For a Hyper-V virtual machine
logical server, use the VMM CLI to unregister the virtual
machine:
1. CD to the installed VMM directory and CD to
clientapi\bin
C:\Program Files\HP\Insight Control virtual
machine management\clientapi\bin
2. Authenticate the session using the “adminlogin.cmd”
command:
C:\Program Files\HP\Insight Control
virtual machine
management\clientapi\bin>adminlogin.cmd
Login successful.
3. Find the VM URI or configuration path “cli getVmIds”
C:\Program Files\HP\Insight Control
virtual machine
management\clientapi\bin> cli getVmIds
vm://15.1.50.205/C:\VSE_VirtualMachines\vsels_ls-hyperv-01\
Virtual
Machines\880401BA-5024-4E76-9CD3-AA5F706F3332.xml
4. Unregister the virtual machine using “cli unregisterVm
–vm “vmUri”
C:\Program Files\HP\Insight Control
virtual machine
management\clientapi\bin>cli unregisterVm
-vm "v
m://15.1.50.205/C:\VSE_VirtualMachines\vsels_ls-hyperv-01\
Virtual
Machines\880401BA-5024-4E76-9CD3-AA5F706F3332.xml
ok
C:\Program Files\HP\Insight Control
virtual machine
management\clientapi\bin>
5. Refresh logical server VMM resources using
Tools→Logical Servers...→Refresh...
Logical server is marked inoperable during a roll back
of virtual machine registration after credentials were not
retrieved from HP SIM.
1 VCEM displays a warning when it detects that Insight Dynamics is installed and you are attempting to perform
management operations on a server blade associated with a logical server. Performing these operations using VCEM
may lead to inoperable logical servers. Take care to ensure that the blade instance (profile) you are deleting is correct,
then type YES to proceed. The warning message reads as follows:
IMPORTANT: VCEM has detected you may be using other products such as
HP Insight Dynamics. Assigning this Server Profile can make
it inconsistent with the upper level manager. It is recommended
to use the upper level manager to assign this Server Profile.
Type 'YES' to proceed with this operation.
Troubleshooting an inoperable logical server 105