Operating Environment Software Instruction Manual

Create Request fails for published template
Create Request fails for my Published template.Issue
Resources are unavailable. When a template is published, it is validated by infrastructure
orchestration designer. However, if after publishing, resources are removed from the system (software,
Possible cause
networks) the template might become invalid due to lack of resources. The template then cannot be
discovered by infrastructure orchestration until it is revalidated, and saved in infrastructure
orchestration designer.
After changing an environment configuration, revalidate any affected templates.Action
Designer operations
After period of inactivity, the template appears available to edit, until saving the
template is attempted
After period of inactivity, the template appears available to edit, until saving the template is
attempted.
Issue
The infrastructure orchestration designer session service has expired.Possible cause
Matrix OE infrastructure orchestration designer logs you out, but preserves the changes. To save
the template, login, recover the modifications, and then save the template.
Action
A virtual IP address can be assigned only to the first network connected to the server
group
A virtual IP address can be assigned only to the first network connected to the server group.Issue
The infrastructure orchestration designer enables the definition of virtual IP addresses for a server
group. If multiple networks are connected to the group, infrastructure orchestration only allows
Possible cause
virtual IP addresses to be assigned to the first network listed for the server group. Networks are
listed in alphanumeric order.
Action
• Start the network name that you want to use with an “a”, forcing it to be first in the list, or
• Export and edit the template XML, changing the network assigned to the virtual IP.
Reservation failed for logical network
Reservation failed for logical network <network-name>. The IP address(es) xx.xx.xx.xxx must be
included in the static IP address range set for the network.
Issue
Static IP addresses defined in a template must be inside in the selected network's static IP address
range.
Possible cause
Modify the template to have a static IP address inside in the selected network's static IP address
range, or modify the selected network's static IP address range to include the template's static IP
address.
Action
Special characters do not validate in Cost units field in designer
Special characters do not validate in Cost units field in infrastructure orchestration designer.Issue
The infrastructure orchestration designer does not validate the Cost units text field.Possible cause
To avoid displaying unexpected characters, do not enter special characters in the Cost units field
when configuring the template.
Action
188 Troubleshooting