Operating Environment Software Owner manual

Managing templates...............................................................................................................51
Creating templates.............................................................................................................52
View/edit/delete templates.................................................................................................53
7 Monitoring the storage catalog..................................................................55
Monitoring inventory levels......................................................................................................55
Monitoring and managing jobs................................................................................................55
Responding to storage services.................................................................................................55
8 Support and other resources......................................................................58
Related documentation............................................................................................................58
HP technical support...............................................................................................................58
HP websites...........................................................................................................................59
Typographic conventions.........................................................................................................59
9 Documentation feedback...........................................................................60
A Troubleshooting.......................................................................................61
Viewing operational logs.........................................................................................................61
Addressing common issues......................................................................................................61
Limitations.........................................................................................................................61
Presenting an in-use storage volume to an unintended consumer may result in data loss..........61
Storage volumes must be managed by one SPM................................................................61
Required version of Brocade Network Advisor and HP B-Series Network Advisor...................62
Non-Brocade SAN environments must have unmanaged networks in SPM.............................62
Importing a large number of volumes is time consuming and may result in failure..................62
HP 3PAR autonomic groups not supported in SPM.............................................................62
SPM cannot import or resynchronize HP XP/XP P9000 disk array resources if they are locked
by RWC......................................................................................................................62
Firmware for HP 3PAR StoreServ Storage Systems..............................................................62
Storage Provisioning Manager issues....................................................................................62
SPM installation fails......................................................................................................62
Installation of SPM Storage Module fails...........................................................................62
User cannot log in to SPM..............................................................................................63
The user is unable to login through the SPM user interface..................................................63
SPM does not launch in browser.....................................................................................63
Issues with multiple SPM servers managing the same volumes.............................................63
Cannot import HP 3PAR StoreServ Storage Systems...........................................................63
Removing initiators from an existing HP 3PAR volume presentation may fail...........................64
HP EVA arrays and/or HP XP/XP P9000 arrays are marked as Offline when they appear to
be functioning correctly outside of SPM............................................................................64
Modifying a catalog storage pool entry and unmasking the volume removes candidates........64
SPM reports volume capacity in the wrong format..............................................................65
Restart is required if SPM loses connectivity to an HP XP/XP P9000 disk array while it is
attempting to access the array .......................................................................................65
Importing a volume (LDEV) with exactly 256 presentation paths does not succeed..................65
SPM may mark an array offline when a volume is deleted during on-demand provisioning......65
Internet Explorer Enhanced Security Mode must be disabled...............................................66
One of multiple simultaneous template edits fails...............................................................66
No matching candidates found.......................................................................................66
Services provisioned using HP 3PAR StoreServ Storage System may become nonconformant
after upgrade to SPM 2.2...............................................................................................66
Importing resources............................................................................................................67
Cannot import HP XP/XP P9000 arrays into SPM..............................................................67
Managed SAN......................................................................................................................67
Managed SAN cannot be imported.....................................................................................67
Unmanaged SAN...................................................................................................................67
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