Smart Array E500 User Guide

Contents
Hardware features........................................................................................................................ 5
Main components on the board .................................................................................................................. 5
Other features........................................................................................................................................... 5
Overview of the installation procedure ............................................................................................ 7
Quick installation procedure (Windows or Linux)........................................................................................... 7
Installing the controller hardware.................................................................................................... 9
Preparing the server................................................................................................................................... 9
Installing the controller board...................................................................................................................... 9
Connecting storage devices...................................................................................................................... 10
Updating the firmware ................................................................................................................ 11
Methods for updating the firmware (Windows® or Linux®) ..........................................................................11
Configuring an array .................................................................................................................. 12
Utilities available for configuring an array.................................................................................................. 12
Using ORCA........................................................................................................................................... 12
Using ACU or ACU-CLI ............................................................................................................................ 13
Installing device drivers and Management Agents .......................................................................... 14
Systems using Microsoft® Windows®........................................................................................................ 14
Installing device drivers .................................................................................................................. 14
Installing the Event Notification Service ............................................................................................ 14
Installing Management Agents ........................................................................................................ 14
Systems using Linux®............................................................................................................................... 14
Installing Management Agents ........................................................................................................ 15
Upgrading or replacing controller options ..................................................................................... 16
Replacing the cache ................................................................................................................................ 16
Replacing, moving, or adding hard drives..................................................................................... 17
Identifying the status of a hard drive .......................................................................................................... 17
Recognizing hard drive failure .................................................................................................................. 18
Effects of a hard drive failure .......................................................................................................... 19
Compromised fault tolerance .......................................................................................................... 19
Recovering from compromised fault tolerance.................................................................................... 19
Replacing hard drives.............................................................................................................................. 20
Hard drive replacement guidelines .................................................................................................. 20
Automatic data recovery (rebuild).................................................................................................... 21
Upgrading hard drive capacity ....................................................................................................... 23
Moving drives and arrays ........................................................................................................................ 23
Diagnosing array problems.......................................................................................................... 25
Controller board runtime LEDs................................................................................................................... 25
Diagnostic tools ...................................................................................................................................... 26
Electrostatic discharge................................................................................................................. 27
Preventing electrostatic discharge.............................................................................................................. 27
Contents 3