Implementing RemoteFX on HP ProLiant Servers

ProLiant WS460c G6 workstation blade with WS460c graphics expansion

blade

All ProLiant WS460c G6 workstation blades include a GPU. If you wish to change your GPU, see the HP

ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade Maintenance and

Service Guide.

Enabling RemoteFX

Follow the instructions in the Deploying a Single Microsoft RemoteFX Server Step-by-Step Guide to activate

and use the RemoteFX feature. The guide is available at

http://technet.microsoft.com/en-

us/library/ff817586(WS.10).aspx.

Known issues and workarounds

Table 3 lists the known issues with ProLiant servers and Remote FX.

Table 3. Known issues on ProLiant servers and RemoteFX

Issue Details

Issue 1

Console displays a black screen.

Description

The console port was disabled in the BIOS when installing the GPU.

Workaround

Connecting the monitor to the DVI port of the GPU enables the display. This will not

work by itself with a KVM. An alternative solution is to use Remote Desktop Protocol to

connect to the server.

Issue 2

The iLO Remote Console displays a black screen.

Description

If the console port in the BIOS is set to “Disabled,” the iLO Remote Console does not

function. The following Event Log entry displays to indicate the that the port is

disabled:

Event ID 7 - “Initiating changes to turn on update Microsoft-Windows-RemoteFX-

EmbeddedVideoCap-Setup-Package of package [server name]. Client id: DISM

Package Manager Provider.”

Solution

There is no workaround or solution available at this time. If you require remote access,

work around this issue by using Remote Desktop Services to enter the server.

Issue 3

KVM monitor display is unreadable.

Description

DVI output port resolution is too high for the KVM monitor.

Solution

Set the DVI output resolution to 1024x768.