User's Manual

7 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
• Software product name
• Hardware product model number
• Operating system type and version
• Applicable error message
• Third-party hardware or software
• Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
• In the United States, see the Customer Service / Contact HP United States website for contact
options:
http://www.hp.com/go/assistance
• In the United States, call [phone] to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
• In other locations, see the Contact HP Worldwide website for contact options:
http://www.hp.com/go/assistance
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
• In the United States, see the HP U.S. service locator web site:
http://www.hp.com/service_locator
• In other locations, see the Contact HP worldwide web site:
http://welcome.hp.com/country/us/en/wwcontact.html
Related information
The latest documentation for HP Moonshot is available at http://www.hp.com/go/moonshot/
docs. Available documents include:
Documents
• HP Moonshot System Setup Overview
• HP Moonshot 1500 Chassis Setup and Installation Guide
• HP Moonshot iLO Chassis Management CLI User Guide
• HP Moonshot Switch User and Maintenance Guide
• HP ProLiant Moonshot Cartridge User and Maintenance Guide
• HP Moonshot Troubleshooting Guide
• HP Moonshot-45G CLI Command Reference
Information to collect before contacting HP 71