5.5 PatchiX Training

Figure 7-2. HP Patch/iX Error Help Screen
The Error Help window provides a scrollable window that gives cause and action text for
the error (see Figure 7-2 above).
There are three error levels in the HP Patch/iX utility.
• Warning Level - warnings are given if a condition exists that could hinder your
ability to complete the task. An example of a warning condition is if the patch
reference file (REFxxxxx) is missing or corrupt. This file is not required for HP
Patch/iX to complete successfully, but may hinder your ability to understand the
purpose of the patch. If a warning is encountered HP Patch/iX will display a
Warning window, but allow you to continue with the task.
• Error Level - When HP Patch/iX encounters an error condition it displays an
Error Window. This window provides a brief description of the error. Some errors
are recoverable, while others are fatal. An example of a recoverable error is the
selection of an option that is not available at the time, an example of a non
recoverable error is insufficient disk space available to complete the activity.
• Fatal Error - When HP Patch/iX experiences a fatal error it will terminate
gracefully. It first provides the Error Window, then once you acknowledge the
Error Window, it displays the Fatal Error window. The Fatal Error window
informs you the HP Patch/iX will terminate and gives you some instructions on
how to recover once you have resolved the problem.