5.5 PatchiX Training

When a fatal error is encountered HP Patch/iX will prompt with the fatal error prompt.
When you acknowledge the error by pressing the [Return] Key HP Patch/iX will exit
gracefully. Upon exit it will print important error information to the terminal window. If
HP Patch/iX experienced an installation tools library error it will also print the error
message associated with that error.
************** INTERNAL ERROR MESSAGE *******************
HP Patch/iX experienced the following library status
RL STATUS.SUBSYS = INSTALLATION TOOLS LIBRARY
RL STATUS.ERROR = 643
The associated error from the catalog is as follows:
Unable to initialize environment for patch installation (INSTERR #263)
************ HP Patch/iX ERROR MESSAGE **************
ERROR: HP Patch/iX failed to setup for patch management (PMERR 74).
CAUSE: HP Patch/iX attempted to performed a number of setup tasks that
are required to successfully qualify a set of patches and create a
CSLT. One of these operations failed.
ACTION: Review PMLOG.INSTALL.SYS for errors. It will display the
errors that occurred, along with cause and action text. These errors
are written as they are encountered so they will become more generic
with each message.
Often failures during setup are related to either the failure to
restore a set of files from tape, or missing files that HP Patch/iX
expects to find. These types of error are often related to an attempt
to customize the setup activities. Rerun HP Patch/iX and allow HP
Patch/iX to perform the default setup activities for the selected
patching task.
Patch management was NOT successfully completed.
** EXITING HP Patch/iX **
HP Patch/iX is built on a common installation tools library. This means that aside from
its window handling routines it calls library routines and system utilities for qualifying
patches, modifying system libraries, and creating the tape. HP Patch/iX logs information
about the run including error messages to the file PMLOG.INSTALL.SYS. The error
messages printed in this file may also point to other log files that are used by these other
routines or utilities. The set of potential log files are as follows:
• PMLOG.INSTALL.SYS - This is the first place to look for information about the
last run of HP Patch/iX. It contains the users choices, information about
operations that were performed and errors that were experienced. The errors may
point to some of the other log files if HP Patch/iX thinks that additional
information may exist in the other file.