Communicator e3000 MPE/iX Release 6.5 PowerPatch 5 (Software Release C.65.05) (30216-90359)

Overview

MPE/iX Patches on HP IT Resource Center

Chapter 1

MPE/iX Patches on HP IT Resource Center

by Patch Support Team

Commercial Systems Division

MPE/iX patches for MPE/iX Releases are available on the IT Resource Center (previously the HP Electronic

Support Center) to all customers.

Features and Benefits

The patch access and delivery system benefits all MPE/iX customers with:

• Improved overall communication between HP and customers.

• Provision of useful and timely information for patch justification and decision making.

• Reduced system downtime for known problems.

• Reduction of the turnaround time for patch availability and delivery.

• Close to 24*7 access time.

• Unification of the MPE/iX and HP-UX patch delivery process.

Electronic access to patch information and delivery of patches provide three basic services:

1. Access to patch information in an automated, timely and accurate manner.

2. Electronic downloading of patch information and binaries.

3. Proactive notification of new patches via email.

Access Method to the HP IT Resource Center

To serve customers the IT Resource Center provides World Wide Web access for downloading patches.

Access to World Wide Web Server

IT Resource Center is available through the World Wide Web. World Wide Web access is the easiest, fastest,

and most popular method of browsing for patch information and downloading patches. It is more reliable,

especially for large patches.

• U.S. Web accessing address:

http://itrc.hp.com

• European Web accessing address:

http://europe.itrc.hp.com