HP Telnet/iX User's Guide (36957-90156)

44 Chapter5
Troubleshooting
Cannot Run Telnet/iX Client
Cannot Run Telnet/iX Client
• Did you specify the correct filename.group.account to run the Telnet/iX
Client program:
TELNET.ARPA.SYS
• Check with your network administrator: The network and link(s)
must be active.
• If you are able to run the Telnet/iX Client program but you see the
message telnet/tcp: Unknown service at the Telnet/iX prompt,
Telnet/iX was unable to find the Telnet service entry in the
SERVICES.NET.SYS data base file. Verify that the line “telnet
23/tcp” is in the file, and that telnet and tcp are in lower case
letters. Refer to Configuring and Managing MPE/iX Internet
Services manual for information on how to modify or create the
SERVICES file.