NS3000/iX Error Messages Reference Manual (36923-90043)

236 Chapter16
100VG-AnyLAN and HP-PB 100Base-T Error Messages
SDI Driver Specific Status Values
4910 CLAS0001 MESSAGE: Driver could not identify LAN controller on card.
CAUSE: After initializing the PCI bus on the adapter card, the driver
checked the ID of the LAN controller chip, but found it did not match
any of the known ID’s expected (“Cause” = 32-bit chip ID obtained from
the card).
ACTION: Replace the adapter card.
The link did not start. If the same problem persists even after
replacement with a known good card, contact Hewlett-Packard; your
software could be out of date, but a patch may be available. Or,
depending on the exact cause, a knowledgeable Hewlett-Packard
Support Representative may be able to use VGPBA diagnostics to
modify your adapter card’s EEPROM to work temporarily with your
older software.
4940 CLAS0001 MESSAGE: Driver could not identify PCI controller on card.
CAUSE: After trying repeatedly, the ID the driver is still receiving the
wrong ID from the PCI controller chip on the adapter card
(“Cause” = the last 32-bit chip ID obtained from the card).
ACTION: Replace the adapter card.
The link did not start. If the same problem persists even after
replacement with a known good card, contact Hewlett-Packard: your
software could be out of date, but a patch may be available. It is
unlikely this would be a system HP-PB bus hardware problem.
4970 CLAS0001 MESSAGE: Powerfail detected.
CAUSE: A power failure appears to have occurred during a hard reset of
the adapter card during startup (“Cause” is not used here).
ACTION: This is an informational error only. The driver should have
then attempted to recover from the powerfail. If you suspect a powerfail
has not occurred, and the same problem occurs on every restart, the
adapter card or system HP-PB hardware may have failed. Replace the
adapter card. Then, if the problem still persists, contact your
Hewlett-Packard Service Representative for help in diagnosing your
system hardware.
5000 CLAS0001 MESSAGE: Card did not go ready after hard reset.
CAUSE: After performing a hard reset of the adapter card during
startup, the HP-PB interface chip did not report “ready” status, or
reported an error (“Cause” = 32-bit io_status value read from the
chip).
ACTION: Replace the adapter card.
The link did not start. If the same problem persists even after
replacement with a known good card, contact your Hewlett-Packard
Representative; your software could be out of date, but a patch may be