NS3000/iX Error Messages Reference Manual (36923-90043)

Chapter 16 257
100VG-AnyLAN and HP-PB 100Base-T Error Messages
SDI Driver Specific Status Values
7940 CLAS0001 MESSAGE: Heartbeat timeout. Adapter card appears to be hung.
CAUSE: The LAN Controller chip on the adapter card has failed to
produce any interrupt from normal activity for over 5 seconds. It has
also failed, for an additional 5 seconds, to respond to the driver’s
inquiry by producing a test interrupt. The driver has decided the card is
dead or hung (“Cause” is not used here).
ACTION: This is a fatal hardware error. Replace the adapter card.
The driver will enter a “broken” state and await a manual shutdown by
the operator. If you wish you may try running the VGPBA diagnostic
and attempt a reset. If the problem persists with a known good card,
see Appendix A , “Submitting a CR.”
7970 CLAS0001 MESSAGE: Driver encountered a software problem.
CAUSE: The driver was in the middle of a periodic check of whether the
card is still healthy, but encountered an error while trying to get or
reset a timer (“Cause” = 32-bit status from the call to vg_start_timer).
This same timer has been used repeatedly to reawaken the driver so it
can check the card, so occurrence of this error probably indicates a
larger system problem or corruption of data structures. If this error is
reported, it is because the driver has already encountered some other
error.
ACTION: Typically preceded by another error message giving better
information about the original cause; check log data for that error and
look it up also. The driver did not dump, but will still attempt to
auto-reset itself, up to a total of 12 times or more. If the problem
persists, the system may be low on timers; try stopping some
applications before retrying again.
8000 CLAS0001 MESSAGE: Driver encountered a hardware problem.
CAUSE: The driver was in the middle of a periodic check of whether the
card is still healthy, but encountered an error trying to read from the
generic status register on the PHY chip (“Cause” = 32-bit status from
the call to vg_mii_read16). Most likely a hardware problem has
occurred, not a power failure.
ACTION: The MII bus may have failed; replace the adapter card. If the
same problem persists, see Appendix A , “Submitting a CR.” If a power
failure has actually occurred, this error can be ignored; the driver
should recover automatically.
8010 CLAS0001 MESSAGE: Driver encountered a software problem.
CAUSE: While attempting to de-select a PHY chip during diagnostic
loopback testing of the adapter card, the driver encountered some kind
of lower level error (“Cause” = 32-bit status from the call to
vg_isr_set_loopback_mode).