Owner's manual

Table Of Contents
Troubleshooting124
3300 Rotary Jammed
(Rotary track could not reach target
location.)
Press the Enter button to reboot.
Cycle power to the library or reboot
using the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
3301 Shuttle on Wrong Side Of The Rotary
(Zone indicators show that the shuttle is
backwards on the rotary track during
power-up initialization.)
Press the Enter button to reboot.
Cycle power to the library or reboot
using the GUI touch screen.
3303 Shuttle Not Attached to Cable Cycle power to the library or reboot by
using the LCD touch display.
Check cable connections.
3400 Pass-through Elevator Jammed
(Pass-through shuttle could not reach
target location.)
Press the Enter button to reboot.
Cycle power to the library or reboot
using the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Check pass-through alignment.
3500 Vertical Elevator Jammed
(Vertical elevator could not reach target
location. 10U libraries only).
Press the Enter button to reboot.
Cycle power to the library or reboot
using the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
5011 All Slots Empty
(There are no cartridges installed in any
of the reserved cleaning slots.)
Press the Enter button to clear the
message.
Insert cleaning cartridge in reserved
cleaning slot.
Invalid user initiated operation. Set
parameters correctly and try again.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP