Owner's manual
Table Of Contents
- Contents
- Introduction
- Installation
- Library Configuration
- Changing Default Configuration Settings
- Setting a SCSI ID
- Setting Up a Reserved Slot
- Reserved Slot Numbering
- Figure 24 Reserved slot locations, SDLT
- Figure 25 Reserved slot locations, Ultrium (MSL6030)
- Figure 26 Reserved slot locations, lower module, SDLT
- Figure 27 Reserved slot locations, lower module, Ultrium (MSL6060)
- Figure 28 Total reserved slots screen
- Figure 29 Reserved slots numeric keypad screen
- Figure 30 Total reserved slots confirmation screen
- Reserved Slot Numbering
- Configuring the Network Settings
- Operation
- Front Panel
- Library Display Screens and Options
- Menu Selections
- Inserting and Removing Tape Cartridges
- Remote Management Interface
- Maintenance
- Troubleshooting
- Regulatory compliance notices
- Regulatory compliance identification numbers
- Federal Communications Commission notice
- Canadian notice (Avis Canadien)
- European Union notice
- Japanese notices
- Korean notices
- Taiwanese notices
- Laser compliance notices
- Recycling notices
- Disposal of waste equipment by users in private household in the European Union
- Danish notice
- Dutch notice
- Czecholslovakian notice
- Estonian notice
- Finnish notice
- French notice
- German notice
- Greek notice
- Hungarian notice
- Italian notice
- Latvian notice
- Lithuanian notice
- Polish notice
- Portuguese notice
- Slovakian notice
- Slovenian notice
- Spanish notice
- Swedish notice
- Specifications
- Electrostatic Discharge
- Configuration Examples
- Optional Fibre Channel Card
- Index
MSL6000 series tape library user guide 137
A tape is stuck in a drive. • Cycle power to the library or reboot using the GUI
touch screen, and retry unloading the tape from the
library GUI touch screen, the Remote Management
Interface, or the host application software.
• Ensure the host application software is not reserving
the slot or drive. The software needs to cancel the
reservation. If necessary, disconnect from the host,
power cycle, and unload the drive.
• Contact your authorized service provider.
A tape is stuck in the robotics. • Run a Vertical Calibration test from the
Diagnostics section of the Utilities menu.
• Cycle power to the library or reboot using the GUI
touch screen.
• Contact your authorized service provider.
A tape is stuck in a storage slot. • Using the GUI touch screen, open the appropriate
door, and remove the magazine.
• Pull the tape out.
• Reinsert the magazine.
• If the magazine is damaged, contact your
authorized service provider.
Robotics are misaligned.
Robotics won’t get a tape.
Tape/drive/robotics are misaligned.
• Run a Vertical Calibration test from the
Diagnostics section of the Utilities menu.
• Ensure that you are using the correct tape type for
your drive technology.
• Contact your authorized service provider.
Media
Cannot load tape into drive. • Ensure your media and format type matches your
drive type.
A new Ultrium data cartridge that is
write-enabled is rejected by the drive.
• LTO Cartridge Memory has failed or is damaged.
Replace the data cartridge.
A new Ultrium data cartridge that is
write-protected is rejected in multiple
known good drives.
• LTO Cartridge Memory has failed, and the drive has
found no data to recover. Replace the data
cartridge.
Table 11 Troubleshooting General Problems (continued)
Problem Solution