HP Netserver LP 2000r User Guide
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Controls, Ports, and Indicators................................................................... 1 Introduction ................................................................................................... 1 Front Panel.................................................................................................... 1 Rear Panel .................................................................................................... 4 Applying Power to the HP Netserver ......................
Contents Memory Installation Guidelines ................................................................ 30 Installing Additional DIMMs.......................................................................... 30 Removing DIMMs ........................................................................................ 34 5 Installing Additional Boards ..................................................................... 35 Introduction ..........................................................................
Contents Attaching the Cable Management Arm......................................................... 64 8 Rack Mounting the HP Netserver (2-Post)................................................ 67 Introduction ................................................................................................. 67 Tools Required ........................................................................................ 68 HP Netserver Rack Mount Parts List........................................................
Contents Introduction ................................................................................................. 97 Tools Required ............................................................................................ 97 Common Installation Problems .................................................................... 98 Troubleshooting Sequence ...................................................................... 98 Netserver Will Not Power On .................................................
1 Controls, Ports, and Indicators Introduction Before operating the HP Netserver LP 2000r, familiarize yourself with the Netserver’s controls, ports, and indicators, as shown in Figures 1-1 through 1-3. Front Panel The front panel of the HP Netserver provides the controls and indicators commonly used when operating the Netserver. SCSI Drives SCSI Drives Control Panel Indicators Power Switch Flexible Disk CD-ROM Drive Figure 1-1.
Chapter 1 Controls, Ports and Indicators Table 1-1. Control Panel Switches and Indicators Control/Indicator Power On/Off/Sleep Switch & LED Power Power Switch LED Description The power switch turns the Netserver power On or Off. If sleep states are available, it also transitions between Power On and sleep states. Sleep states are NOS dependent and only available if your NOS supports power management based on the ACPI (Advanced Configuration and Power Interface) standard.
Chapter 1 Controls, Ports and Indicators Table 1-2. Component Indicators LED ICON Temperature/Fan LED Description This LED indicates the system temperature and fan speed status: • Steady Green indicates normal temperature and fan speed. • Alternating Red/Green indicates temperature has exceeded the warning threshold or the fan speed has fallen below the warning threshold. • Steady Red indicates temperature has exceeded the critical threshold or the fan speed has fallen below the critical threshold.
Chapter 1 Controls, Ports and Indicators Rear Panel The ports and connectors at the rear are listed below and shown in Figure 1-3. • The power connector accepts a standard power cable to connect the HP Netserver LP 2000r with a UPS or the site power source. A second power supply for redundancy is optional. Each power supply has its own power cord connection. • The mouse port accepts a standard mouse with a PS/2 connector. • The keyboard port accepts a standard keyboard with a PS/2 connector.
Chapter 1 Controls, Ports and Indicators AC for PS Bay #1 M o u s e Parallel Power Supply Bay #1 USB(2) Serial B PCI Slots (3) Slot 3 Slot 2 Slot 1 Power Supply LED Power Supply Bay #2 Keyboard AC for PS Bay #2 Video Lan B External SCSI Port Serial A/ Lan A/Management Management Figure 1-3. Rear Panel and Ports Table 1-3.
Chapter 1 Controls, Ports and Indicators Applying Power to the HP Netserver Powering-Up the HP Netserver 1. Turn on power to the monitor connected to the HP Netserver. Turning on the monitor first ensures that video output auto-configures properly as the Netserver boots up. 2. Press the Power push-button on the front control panel. See Figure 1-1. When you press the power button, the Netserver powers up and loads the operating system.
Chapter 1 Controls, Ports and Indicators Connecting AC Power to Multiple-Server Configurations The HP Netserver temporarily draws a large "inrush current," when first connected to an AC power source. The inrush current is much greater than the Netserver’s normal operating current and generally, the AC power source can handle the normal inrush current. However, if you install several HP Netservers on one circuit, precautions are necessary.
Chapter 1 Controls, Ports and Indicators The Netserver supports certain types of system activity, which is used as wake-up events from these sleep states. These wake-up events can be generated from the power button, LAN activity, and scheduled events. NOTE The HP Netserver’s power management policies (transitions between various power states) and the user options are specific to the particular ACPI-compliant NOS installed on the Netserver.
2 Opening and Closing the HP Netserver Introduction This chapter describes how to the remove the front bezel, top cover, and air flow guide from the HP Netserver LP 2000r. WARNING Before removing the cover, always disconnect the power cord and unplug cables. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry. Disconnect cables to avoid exposure to shock hazard.
Chapter 2 Opening and Closing the HP Netserver Replacing the Front Bezel 1. Hook the bottom edge of the bezel onto the pins at the front of the chassis. See Figure 2-1. 2. Close the bezel and press the top corners to snap it into place. Removing the Top Cover You do not need to remove the front bezel to remove the top cover of the Netserver. 1. If the HP Netserver is operating, log off all users and shut down the operating system. 2. Pull out the anti-tip foot at the bottom of the rack.
Chapter 2 Opening and Closing the HP Netserver Replacing the Top Cover To replace the cover, follow these steps. 1. Ensure the knob on the cover is turned to the Open position (clockwise). See Figure 2-3. 2. Place the rear edge of the top cover near the rear edge of the chassis, angling the cover slightly to engage the hooks at the rear of the chassis. Then lay the cover down on the chassis. Figure 2-3. Replacing the Cover 3. Turn the knob to the Closed position (counter-clockwise). See Figure 2-3. 4.
Chapter 2 Opening and Closing the HP Netserver Removing the Air Flow Guide The air flow guide directs air onto the processor heatsinks. The air flow guide sits directly over the DIMMs and must be removed to install or remove DIMMS. 1. Unplug the air flow guide fan cable from the system board. See Figure 2-4. 2. Lift up the air flow guide to remove it. See Figure 2-4. Figure 2-4.
Chapter 2 Opening and Closing the HP Netserver Removing the PCI Card Cage The PCI card cage contains the 3 PCI card slots on a riser board, and must be removed in order to access PCI cards. Remove the air flow guide before removing the PCI card cage (see “Removing the Air Flow Guide” earlier in this chapter). 1. Disconnect the PCI card cage fan from the system board. See Figure 2-5. 2. Grip the PCI card cage by the fan and back edge, and firmly lift the cage straight up to remove it. See Figure 2-5.
Chapter 2 Opening and Closing the HP Netserver Replacing the PCI Card Cage Follow these steps to replace the PCI card cage and reconnect the card cage fan to the system board. 1. Align the PCI card cage with the guides on the and left side of the chassis. Lower the PCI card cage and plug the fan into the connector on the system board. See Figure 2-6. 2. Press down on the top of the card cage to plug the riser card into the motherboard. 3.
3 Installing Mass Storage Devices Introduction The HP Netserver LP 2000r comes standard with an IDE CD-ROM and a slim-line flexible disk drive, and can accommodate up to six Hot Swap SCSI hard drives. A SCSI tape backup drive may be connected as an option to the external SCSI connector at the rear. Tools Required No tools are required to install a SCSI drive in the Netserver.
Chapter 3 Installing Mass Storage Devices ◊ A secondary IDE connector (IDE-2) is available on the system board, but is not used. • SCSI Device Selection ◊ Use only HP LVD low-profile (1 inch) SCSI 3.5-inch hard disk drives in the Hot Swap drive slots. ◊ Ensure the SCSI devices you install in Hot Swap slots do not have terminations installed. The Hot Swap backplane provides automatic termination for any unused slots. The HP Hot Swap SCSI drives come set without device ID or termination.
Chapter 3 Installing Mass Storage Devices CAUTION Thermal damage or excessive electromagnetic radiation may result if you operate the HP Netserver without filler panels inserted in empty SCSI HDD slots. SCSI Drives Flexible Disk SCSI Drives Slot 0 Slot 3 Slot 1 Slot 4 Slot 2 Slot 5 CD Rom Figure 3-1. HP Netserver Mass Storage Drives Boot Priority The Netserver’s boot order should be considered when selecting a boot device.
Chapter 3 Installing Mass Storage Devices NOTE The boot order can be changed using the Netserver’s (BIOS) Setup Utility and the SCSI Select Utility. Refer to Chapter 8, "Configuring the HP Netserver," for more information. Installed Mass Storage Devices Table 3-1 lists the number and types of mass storage devices that may be installed in the HP Netserver LP 2000r. Table 3-1.
Chapter 3 Installing Mass Storage Devices CAUTION To prevent damage to the Hot Swap SCSI hard disk drives, do not use a HVD (high voltage differential) DAC controller. If you are mirroring hard drives using the HP NetRAID Controller board, refer to "Duplexing SCSI Hard Disk Drives" later in this chapter for instructions on how to install the SCSI cable to the SCSI backplane connector. Refer to the documentation provided by the HP NetRAID PCI Controller board for external cabling requirements.
Chapter 3 Installing Mass Storage Devices Tab Tab Figure 3-2. Removing a Filler Panel 2. Remove the SCSI drive from its protective packaging and open the ejector arms, as shown in Figure 3-3. 3. Slide the SCSI drive into the slot until you feel resistance. Then press in firmly until the drive is fully seated into the connector on the SCSI back plane. See Figure 3-3. Figure 3-3.
Chapter 3 Installing Mass Storage Devices 4. Make sure the drive is pushed in completely. Close the ejector arms and press them in until the latch clicks into place. See Figure 3-4. Figure 3-4. Closing Drive Ejector Arms 5. Verify that the drive is flush with the other drives. If the drive is not flush, it is not seated properly in the drive slot. Open the ejector arms and repeat Step 3 and 4. Make sure that you open the ejector arms wide before inserting the drive in the slot.
Chapter 3 Installing Mass Storage Devices Figure 3-5. Opening Drive Ejector Arms 2. Remove the drive: a. Using both hands, grasp the ejector arms and firmly pull the drive out about an inch to disengage the connection on the backplane. See Figure 3-6. b. Wait about 30 seconds for the drive to stop spinning and for the drive heads to park. c. Use your hand to support the bottom of the drive, while you slowly pull the drive straight out. Do not allow the drive to fall. 3.
Chapter 3 Installing Mass Storage Devices Figure 3-6. Removing a SCSI Drive Duplexing SCSI Hard Disk Drives This section provides instructions for duplexing SCSI hard drives by using internal SCSI channels (see Figure 3-8) or a SCSI host bus adapter card, such as the HP NetRAID Controller board (see Figure 3-9). If you are duplexing using a SCSI host bus adapter card, you will need to install the optional SCSI accessory cable. Figure 3-7 shows the default SCSI cable configuration.
Chapter 3 Installing Mass Storage Devices Rear Front Top Connector Cable C BACKPLANE B Bottom Connector SCSI 3 SCSI 4 SCSI 5 SCSI Terminator Cable B SCSI Channel A External SCSI Cable A SCSI Channel B Top Connector BACKPLANE A Bottom Connector SCSI 0 SCSI 1 SCSI 2 Cable A = External SCSI Cable Cable B and C = Short Internal SCSI Cable Figure 3-7.
Chapter 3 Installing Mass Storage Devices Front Rear Top Connector Cable C BACKPLANE B SCSI Channel A Cable B Bottom Connector SCSI Channel B SCSI 4 SCSI 5 SCSI Terminator Top Connector External SCSI SCSI 3 BACKPLANE A Bottom Connector SCSI 0 SCSI 1 SCSI 2 (Cable A Removed) Cable A = External SCSI Cable Cable B and C = Short Internal SCSI Cable Figure 3-8.
Chapter 3 Installing Mass Storage Devices 4. Plug a SCSI terminator into the bottom connector on Backplane A and Backplane B. 5. Fold the cables in the PCI card cage as shown in Figure 3-11. NOTE Ensure the cables do not impede airflow or obstruct the PCI card cage fan.
Chapter 3 Installing Mass Storage Devices Cables Not Looped at Connector Figure 3-10. Channel 0 and Channel 1 Connectors F o l d Ca b l es in Half Figure 3-11.
4 Installing Additional Memory Introduction The HP Netserver LP 2000r’s main memory is implemented using four memory slots on the system board which support up to 4 GB (1 GB x 4) of memory. The Netserver uses only 3.3V, 168-pin, 133 MHz SDRAM DIMMs and ships with at least one 256 MB DIMM. The embedded video controller is provided with 4 MB standard video memory and cannot be upgraded. NOTE Use only PC 133 (133 MHz) SDRAM DIMMs acquired from Hewlett-Packard.
Chapter 4 Installing Additional Memory Memory Installation Guidelines • The HP Netserver LP 2000r only uses PC 133 (133 MHz) SDRAM DIMMs, which are electrically different from the EDO and PC100 SDRAM memory modules used in previous HP Netserver models. • DIMMs sizes supported are 128 MB, 256 MB, 512 MB, or 1 GB in any combination. • Supported memory capacity ranges from 128 MB to 4 GB maximum (1 GB DIMM in each of the 4 DIMM slots).
Chapter 4 Installing Additional Memory 5. Remove the air flow guide. See Figure 4-1. Refer to "Removing the Air Flow Guide" in Chapter 2, "Opening and Closing the HP Netserver." Figure 4-1. Removing the Air Flow Guide 6. Locate the DIMM slots on the system board, and choose an empty slot to install a DIMM. See Figure 4-2. DIMMs may be installed in any combination, in any slot, but HP recommends starting at slot 0 and filling the slots in order, with the largest size first.
Chapter 4 Installing Additional Memory 0 1 DIMM Slots 2 3 System Board (top view) Figure 4-2. DIMM Locations on System Board 7. Spread the two retaining latches on the slot outward. See Figure 4-3. 8. Remove a DIMM from its container, handling the module by its edges. CAUTION • Leave the memory module in the anti-static container until you are ready to install it. • Always use an anti-static wrist strap and a grounding mat.
Chapter 4 Installing Additional Memory 9. Align the notches on the DIMM with the keys on the slot. See Figure 4-3. Retaining Latches (2) Keys DIMM Slot Notches Figure 4-3. Aligning the DIMM 10. Hold the DIMM at approximately 30 ° to the system board and press the DIMM firmly and evenly into the slot until the retaining latches close. See Figures 4-3 and 4-4. It is important to hold the DIMM firmly with both hands and use even pressure so as not to bend or break the DIMM connector during installation.
Chapter 4 Installing Additional Memory Removing DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM. 1. Log off all users, back up files, and power down the HP Netserver. For detailed instructions, see "Powering-Down the HP Netserver," in Chapter 1, "Controls, Ports and Indicators." 2. Pull out the anti-tip foot at the bottom of the rack. Then slowly slide the HP Netserver chassis out from the rack as far as it can be extended.
5 Installing Additional Boards Introduction The HP Netserver LP 2000r provides three 64-bit PCI slots connected to a riser board contained in the PCI card cage. The slots will accept full-length 32-bit or 64-bit PCI accessory boards.
Chapter 5 Installing Additional Boards Accessory Board Installation Guidelines The following sections provide guidelines for installing PCI accessory boards into the HP Netserver 2000r. IRQ Settings The HP Netserver uses the Plug and Play feature of the PCI board to automatically assign IRQ settings to its resources. Boot Priority The HP Netserver’s boot priority (BIOS search order for a boot drive) should be considered when selecting a boot device.
Chapter 5 Installing Additional Boards Remote Control Card The HP Netserver LP2000r supports the HP Remote Control card, which uses the HP TopTools remote management software. The Remote Control card requires an I2C connection to the system board, provided by the I2C connector on the daughter board (Integrated Remote Assistant circuitry) that is installed on the system board. See Figure 5-1 and Figure 5-2.
Chapter 5 Installing Additional Boards Integrated RA Board I2C Connector Figure 5-2. Integrated RA Board Location Installing an Accessory Board Use this procedure to install the accessory board. NOTE For information about a specific PCI board type, refer to the Readme file, Tested Products List, or Configuration Advisor on your HP Netserver Navigator CD-ROM. 1. Log off all users and, if necessary, back up files.
Chapter 5 Installing Additional Boards 4. Disconnect the power cables and any external cables connected to the system. If necessary, label each one to expedite reassembly. WARNING The power supply will continue to provide standby current to the HP Netserver LP 2000r until the power cable is disconnected. 5. Remove the top cover. Refer to Chapter 2, "Opening and Closing the HP Netserver.
Chapter 5 Installing Additional Boards Lift Cage by Fan and Back Edge Figure 5-3. Removing the PCI Card Cage 8. Install the PCI card: a. Use a Phillips screwdriver to remove the slot cover. See Figure 5-4. b. Slide the PCI card into the PCI slot. See Figure 5-5. NOTE 40 Slot 1 does not support the HP NetRAID-4M PCI board. Avoid using slot 1 for full-length cards. Slots 2 and 3 may be used for any card.
Chapter 5 Installing Additional Boards Slot 3 Slot 2 Slot 1 Figure 5-4. Removing the Slot Cover Figure 5-5.
Chapter 5 Installing Additional Boards 9. When you have completed the PCI card installation, replace the PCI card cage and reconnect the card cage fan to the system board: a. Align the PCI card cage with the guides on the and left side of the chassis. Lower the PCI card cage and plug the fan into the connector on the system board. See Figure 5-6. b. Press down on the top of the card cage to plug the riser card into the motherboard. c.
Chapter 5 Installing Additional Boards 10. Replace the top cover on the HP Netserver and push the Netserver back into the rack. Once the HP Netserver is returned to normal operation, you may need to install software drivers. The drivers for the new PCI board are either part of your existing system software or included on a flexible diskette or CD-ROM provided with the accessory board.
6 Installing an Additional Processor Introduction The HP Netserver LP 2000r ships with at least one processor installed. Both primary and secondary processor sockets are located on the system board (the primary socket is CPU 1). The voltage regulator modules (VRMs) are embedded in the system board. Tools Required The following tools are required to access, install, or remove the processors: • ¼-inch flat blade screwdriver • An anti-static service kit (3M 8501/8502/8503 or equivalent).
Chapter 6 Installing an Additional Processor Primary Processor (CPU 1) Secondary Processor (CPU 2) Figure 6-1. System Board (top view) Installing a Second Processor This section provides the instructions for installing a second processor and its heatsink on the system board. Figure 6-1 indicates the location of the primary and secondary processors. CAUTION 46 Take the following precautions when installing processors: • Leave the processor in the anti-static bag until you are ready to install it.
Chapter 6 Installing an Additional Processor 1. Unpack the processor shipping box and check the contents against the packing list. CAUTION Do not unseal the anti-static bag, or remove the processor until you are ready to install it. 2. Log off all users, backup files, and shut down the NOS according to the instructions in your NOS documentation. 3. Press the power switch on the HP Netserver control panel when prompted by the operating system. Normally, this completes the shutdown procedure.
Chapter 6 Installing an Additional Processor 7. Open the ZIF (Zero Insertion Force) lever. Then lift the terminator out of the socket and place it on anti-static surface or container. See Figure 6-2. To open the ZIF lever, pull the lever out away from the ZIF socket and raise it 90° to the system board. Terminator ZIF Lever Processor Socket Figure 6-2. Removing the Terminator NOTE Keep the terminator for future use.
Chapter 6 Installing an Additional Processor 9. Insert the second processor into the socket and close the ZIF lever to fully seat the processor. You should hear the ZIF lever click when it closes properly. NOTE No speed switch settings are required for the supported 866 MHz, 933 MHz, or 1GHz processors. These processors rely on their own internal switch settings, and not on system board switch settings. Pin 1 Marker Figure 6-3.
Chapter 6 Installing an Additional Processor Installing the Heatsink After installing a new processor, you need to install a heatsink on top of the processor. The thermal patch on the bottom of the heatsink provides thermal bonding between the two components. The patch must be replaced if the heatsink is removed (even temporarily) from the processor. 1. Remove the heatsink from the shipping container. 2. Inspect the thermal patch. Replace the patch if it is damaged: a.
Chapter 6 Installing an Additional Processor Hook Latch (Hidden) Tool Latch Tab Tab Processor Socket Figure 6-4. Placing the Heatsink on the Processor Hold Down Hook Latch Tool Latch Figure 6-5.
Chapter 6 Installing an Additional Processor Firmware and Software Changes This section deals with the firmware changes provided by the HP Netserver Navigator CD-ROM and the possible reinstalling of the NOS to recognize the second processor. Upgrading the Firmware If your processor included a new HP Netserver Navigator CD-ROM, insert the CD into the HP Netserver LP 2000r CD-ROM drive and power on the Netserver. Follow the instructions provided on screen to ensure the system BIOS is up-to-date.
Chapter 6 Installing an Additional Processor Tool Latch Figure 6-6. Removing the Heatsink 3. Tilt the heatsink back towards the hook latch and release the hook latch. Then, lift the heatsink away from the processor and out of the Netserver. 4. Open the ZIF lever to allow removal of the processor. See Figure 6-2. 5. Hold the processor by its edges and lift it out of the socket. Place it on a static-dissipating work surface or into an anti-static bag. 6.
7 Rack Mounting the HP Netserver (4-Post) Introduction This chapter provides instructions for mounting the HP Netserver in 4-post HP System/E or System/U racks (shown in Figure 7-1) and third-party non-threaded 4-post racks. If you have the older 4-post HP Systems rack, see Chapter 13, "Alternative Rack Mounting," for instructions. If you have a 2-post non-HP rack, see Chapter 8, "Rack Mounting the HP Netserver (2-Post)," or refer to the documentation in the appropriate rack accessory kit.
Chapter 7 Rack Mounting the HP Netserver (4-Post) operating efficiency. For more information, see “Rack Configuration Tools” later in this chapter. Tools Required The rack-mounting kit provides tool-less assembly. The following items are used to mark the rack columns prior to mounting the slide mechanism in the rack. • Marking pen or masking tape HP Netserver Rack Mount Parts List Ensure the rack-mounting kit provided with the HP Netserver contains the following parts: Table 7-1.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Safety Precautions Always keep the following safety and environmental issues in mind, especially if you install the HP Netserver in a non-HP rack environment: l Optimum Operating Environment - The optimum operating conditions for the HP Netserver is in an environmental controlled computer room with a temperature range of 20 to 22°C (68 to 72°F) at 40 to 60% relative humidity.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Marking Rack Columns To make it easier to install the slides in the rack, you may want to mark the rack columns to indicate the server placement. Use the HP Rack Configuration Tools to determine where in the rack to mount the HP Netserver. The tools are available at: http://www.hp.com/netserver/support 1. Use a marking pen or masking tape to mark the server position on the face of the front columns and the inside of the rear columns.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Installing Slides in the Rack 1. Ensure the rack is stabilized. For HP system /E or /U racks, pull the anti-tip foot forward out of the bottom of the rack and lower the leveler screws to make firm contact with the floor. See Figure 7-3. Anti-tip Foot Extended Leveler Screws (4) Figure 7-3. Installing Slides in the Rack 2. Insert the rear slide mounting pins into holes you have marked on the rear column.
Chapter 7 Rack Mounting the HP Netserver (4-Post) The slide mounting pins insert into the inside face of the rear column and the front face of the front column. See Figure 7-3. Removing Slides from the Rack Follow these steps if you need to release the outer slide assembly after it is installed in the rack. 1. Place your finger inside the slide to release the spring tab, as shown in the example in Figure 7-4. 2.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Mounting the HP Netserver on the Slides Follow these steps to mount the HP Netserver on the slides in the rack. Once the Netserver is in the rack, you can connect the cables to the rear of the Netserver. NOTE WARNING If other rack components are to be mounted in the rack below the HP Netserver, install them before mounting the Netserver.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Figure 7-5. Mounting the HP Netserver on the Slides Figure 7-6.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Attaching the Front Bezel 1. Hook the bottom edge of the bezel onto the pins at the front of the chassis. See Figure 7-7. 2. Close the bezel and press the top corners to snap it into place. Pin A B Pin Figure 7-7.
Chapter 7 Rack Mounting the HP Netserver (4-Post) Attaching the Cable Management Arm The Cable Management Arm (CMA) allows the cables and power cord to move in and out with the HP Netserver chassis without being accidentally disconnected. The Cable Management Arm installation is tool-less. 1. Ensure the HP Netserver is pushed all the way into the rack. 2. Attach the Cable Management Arm to the rack: a. Mount the outer flange of the Cable Management Arm on the pins on the left slide rear bracket. b.
Chapter 7 Rack Mounting the HP Netserver (4-Post) 3. Attach the Cable Management Arm to the HP Netserver: a. Insert the thumbscrew on the inner flange of the Cable Management Arm into the hole in the chassis slide mount. b. Tighten the thumbscrew to secure the Cable Management Arm. See Figure 7-8. 4. Extend the HP Netserver out of the rack to ensure the Cable Management Arm moves with the chassis without binding. 5.
8 Rack Mounting the HP Netserver (2-Post) Introduction This chapter provides instructions for mounting the HP Netserver in a two-post non-HP rack. The illustration below shows the characteristics of the 2-post (CPI – Chatsworth Products Inc.) rack. If you have the 4-post HP System/E or System/U rack, or a third-party 4-post rack, see Chapter 7, "Rack Mounting the HP Netserver (4-Post)," for instructions. If you have the older 4-post HP systems rack, see Chapter 13, "Alternative Rack Mounting.
Chapter 8 Rack Mounting the HP Netserver (2-Post) operating efficiency. For more information, see “Rack Configuration Tools” later in this chapter. Tools Required You will need the following tools to install the HP Netserver in a 2-post rack: • Standard Phillips screwdriver • Marking pen or masking tape HP Netserver Rack Mount Parts List Ensure the rack-mounting kit provided with the HP Netserver contains the following parts: Table 8-1.
Chapter 8 Rack Mounting the HP Netserver (2-Post) in high-density racks and additional information for rack systems not listed in this manual. You will need this information to complete a rack system installation.
Chapter 8 Rack Mounting the HP Netserver (2-Post) Marking the Columns To make it easier to mount the HP Netserver in the rack, you may want to mark the column holes that will be used by the Netserver. The Netserver may be mounted using either flush-mount or center-mount brackets that attach to the front side of the two columns. Use a marking pen or masking tape to mark the columns. Use the HP Rack Configuration Tools to determine where in the rack to mount the HP Netserver.
Chapter 8 Rack Mounting the HP Netserver (2-Post) Preparing the HP Netserver Before the HP Netserver can be mounted in the rack, you need to remove the factory-installed chassis slides from the Netserver and install the flush-mount or center-mount brackets. 1. Lay the HP Netserver on a flat surface. 2. Remove the slides from the sides of the chassis. See Figure 8-3. Figure 8-3. Removing Existing Hardware 3.
Chapter 8 Rack Mounting the HP Netserver (2-Post) Figure 8-4. Attaching Flush-Mount Brackets Figure 8-5.
Chapter 8 Rack Mounting the HP Netserver (2-Post) Mounting the HP Netserver in the Rack Follow these steps to mount the HP Netserver in the rack and secure it in place. Once that is done, you can connect the front bezel to the Netserver chassis and attach cables. NOTE WARNING If other rack components are to be mounted in the rack below the HP Netserver, install them before mounting the Netserver. The HP Netserver LP 2000r weighs 38 lbs. (17.3 kg.) fully loaded.
Chapter 8 Rack Mounting the HP Netserver (2-Post) Figure 8-7. Center Mounting the HP Netserver Attaching the Front Bezel The bezel attaches to the brackets on the front of the HP Netserver. 1. Hook the bottom edge of the bezel onto the pins on the brackets. See Figure 8-8 (figure shows flush-mount brackets). 2. Close the bezel and press the top corners to snap it into place.
Chapter 8 Rack Mounting the HP Netserver (2-Post) Pin A Pin B Figure 8-8. Attaching the Front Bezel Cabling Rack Components After installing the HP Netserver in the rack, refer to the white paper entitled HP Netserver High Density Rack Solutions Overview (LP 1000r and LP 2000r) to cable the Netserver in the rack enclosure. The white paper is available on HP’s web site at the following URL: http://www.hp.
9 Connecting the Monitor, Keyboard, Mouse, and Power Supplies Introduction Use the procedures in this chapter to connect the peripheral devices to the HP Netserver LP 2000r, and install or remove the power supply module. Connecting the Monitor, Keyboard and Mouse 1. Connect the monitor, keyboard, and mouse to the HP Netserver LP 2000r using the connections provided on the rear of the chassis. See Figure 9-1. The two USB connectors are reserved for peripherals other than the keyboard or mouse.
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Installing a Power Supply Module The HP Netserver LP 2000r comes with one power supply module. A second power supply module for redundancy is optional. If only one power supply module is used, it must be installed in power supply bay 2, and a power supply filler panel must be installed in the empty bay 1. Each power supply has its own power cord (see Figure 9-2).
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Figure 9-3. Removing the Power Supply Filler Panel 2. Before installing the new power supply module, pinch the release and pull it down. See Figure 9-4. NOTE The release lever on the power supply module must be in the down position in order to install the module. Release Lever Figure 9-4.
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS 3. Slide the module into the power bay and press the release lever in until it clicks into place. See Figure 9-5. Figure 9-5. Installing a Power Supply Module 4. Plug in the power cord for the power supply module. See Figure 9-2. Removing a Power Supply Module If only one power supply module is used, it must be installed in power supply bay 2, and a power supply filler panel must be inserted in the empty bay 1.
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Release Lever Figure 9-6. Removing a Power Supply Module 2. If you are not replacing the power supply module, insert the power supply filler panel into the empty power supply bay: a. Pinch the release lever on the filler panel and pull the lever down. b. Slide the filler panel into the power bay. See Figure 9-7. c. Press the release lever in until it clicks into place.
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS Figure 9-7. Inserting the Power Supply Filler Panel Connecting the Uninterruptible Power Supply 1. If you have an Uninterruptible Power Supply (UPS) installed in the rack, turn it on. 2. Connect the serial cable between the UPS and the HP Netserver. Refer to the user guide included with the UPS for additional information. The HP Netserver LP 2000r performs a diagnostic test when the power switch is turned on.
10 Configuring the HP Netserver Introduction This chapter describes how to configure the HP Netserver LP 2000r with the help of the HP Netserver Navigator CD-ROM, which is shipped with your Netserver. This CD-ROM also provides the latest information concerning your Netserver. As you configure the Netserver, it’s important to have the very latest configuration information.
Chapter 10 Configuring the HP Netserver Contents of the HP Netserver Navigator CD-ROM The Main Menu of the Navigator CD directs you to modules where you can perform the required configuration tasks, or access the utilities used in the configuration process.
Chapter 10 Configuring the HP Netserver Status Report Identification You must compare the Document Number on your HP Netserver Navigator CD with the most current Status Report’s Document Number for your HP Netserver model. • Each version of the HP Netserver Navigator CD-ROM has a four-digit Document Number, such as 77xx, corresponding to a Status Report, printed on the disk. • Each Status Report has a different Document Number. XX XX Document Number Figure 10-1.
Chapter 10 Configuring the HP Netserver 2. Click on CD Status Report to view the latest information or the CD Archive to view the release history. Netserver Navigator CD Status Report >> Ensures the latest documentation for your HP Netserver Netserver Navigator CD Archive >> HP Netserver Navigator CD Status reports are arranged with the most recent archived version first 3. Click on the Document ID number to view the latest Status Report (Release Notes).
Chapter 10 Configuring the HP Netserver one must be enable in the Netserver’s (BIOS) Setup Utility under Embedded LAN Controllers in the LAN A submenu (Configuration > Embedded LAN Controllers > LAN A). You must also install the Netserver Agent software from the HP Netserver Navigator CD, and the AOL2 client software. Refer to the Netserver Alert On LAN 2 User Guide available online on the HP Netserver Online Documentation CD-ROM included with your system.
Chapter 10 Configuring the HP Netserver Menu Bar The Setup Utility provides a menu bar with several menu selections. The menu bar choices are: • User Preferences - Use this menu option to set the Netserver time, date and keyboard functions. • Security - Use this menu option to set Power-on password protections and hardware security options.
Chapter 10 Configuring the HP Netserver • Exit – Exit the Setup Utility by saving changes or exit without saving changes, which reverts to previous settings. When you exit, the HP Netserver reboots. Using the Setup Screens Online help explains the settings displayed on the Setup Utility screens. Instructions are also provided for navigating between the screens and entering or changing the setup data. • Press the right-arrow and left-arrow keys to move between selections on the menu bar.
Chapter 10 Configuring the HP Netserver 3. If necessary, use the up-arrow key to move to the System Time field. The "System Time" field is highlighted by default when the "User Preferences" menu is selected. This field actually consists of three sub-fields enclosed in brackets [xx:xx:xx]: hours to the left (24-hour clock), minutes in the middle, and seconds to the right. 4. Type in the hour and press Enter to move to the minutes field. 5.
Chapter 10 Configuring the HP Netserver 2. Use the right-arrow or left-arrow key to select Security from the menu bar. As soon as it is selected, the selections for the Security menu appear as shown below. ➢Power-On Password ➢Hardware Security The arrowhead ➢ indicates there is a submenu to select from. 3. If necessary, use the arrow key to move to the Power-On Password menu selection and press Enter. The Power-On Password is highlighted by default when the Security menu is selected.
Chapter 10 Configuring the HP Netserver 5. Enter the password (new or old) in the appropriate field and press Enter. The password is accepted and the next field just below it, "Re-enter new password: [ ]" or "Enter new password: [ ]" field is highlighted. For security reasons, the password does not appear on the screen. 6. Enter the new password in the "Enter new password: [ NOTE ]" field.
Chapter 10 Configuring the HP Netserver To access the Symbios SCSI Configuration Utility, refer to the following instructions. 1. Reboot the HP Netserver. If you are already in the boot process, you should see the following message appear. Press to start Symbios Configuration Utility... 2. Press + keys to enter the utility. 3. Use the arrow keys to move the cursor, press Enter to select an option, and press Esc to exit. 4.
11 HP Netserver Online Documentation CD-ROM Overview The HP Netserver Online Documentation CD-ROM contains the entire set of documentation for your HP Netserver LP 2000r.
12 Troubleshooting Introduction If you are having problems installing your HP Netserver, there are a number of tools available for troubleshooting, including the information provided in this chapter. • HP Netserver Online Documentation CD-ROM contains the following information in the HP Netserver LP 2000r Service Manual: ◊ Troubleshooting Information ◊ Parts Information ◊ List of Error Messages ◊ List of Beep Error Messages • Navigator CD-ROM provides several utilities for troubleshooting purposes.
Chapter 12 Troubleshooting Common Installation Problems The following sections contain general procedures to help you locate installation problems. If you need assistance, HP recommends contacting your reseller first. If you need to get assistance from Hewlett-Packard, refer to the Warranty and Support document provided with the Netserver. WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables.
Chapter 12 Troubleshooting Netserver Will Not Power On Follow these steps if the power/activity light does not light green after you press the power-on button, or the Netserver will not power on properly. NOTE If the heatsink is not properly installed on the processor, the processor may overheat, causing intermittent or unreliable operation which may lead to a system crash and permanent damage to the processor. 1. Remove the AC power cord, wait 15 seconds, reconnect the power cord, and try again. 2.
Chapter 12 Troubleshooting For example, reduce the Netserver to the monitor, one flexible disk drive, one CD-ROM drive, one SCSI hard disk drive, keyboard, mouse, and one NIC. 4. Power on the Netserver to start the boot process. 5. If the Netserver will not complete the boot process: a. Consult the troubleshooting steps in the section "Hardware Problems" later in this chapter. b. If you get an error message or beep code refer to the HP Netserver LP 2000r Service Manual on the HP Web site at: http://www.
Chapter 12 Troubleshooting 9. Make any configuration changes required. 10. Choose the Exit option and save the changes to save the configuration and exit the Setup Utility. Battery Spring Latch (Back of Chassis) Switch 1 Position Configuration Switch Figure 12-1. Configuration Switch Location (Back of Chassis) Not Used (Default = Off) Open Clear Password Clear CMOS Shaded rectangle represents the position Not Used (Default = Off) of switch. Open = Off Closed = On Figure 12-2.
Chapter 12 Troubleshooting Resetting a Lost Password If you have forgotten the Power-on password, you can reset it using the configuration switch on the system board. NOTE If you have forgotten the Power-on password, your Netserver will function normally, but you will not be able to access the configuration settings in the Setup Utility or complete the boot process if you reboot the Netserver. 1. Turn off power to the HP Netserver. 2. Remove the cover. 3.
Chapter 12 Troubleshooting Hardware Problems This section describes what to do if you have problems with your monitor, mass storage devices, printer, accessory boards, keyboard, or mouse. Monitor Does Not Work NOTE If the Netserver has a large amount of memory installed, it may take 30 seconds for the first screen to display. 1.
Chapter 12 Troubleshooting Keyboard or Mouse Does Not Work 1. Verify the keyboard and mouse are connected to the correct connectors. Refer to the I/O panel label on the rear panel of the Netserver. 2. Verify the mouse is correctly defined in the control options of your NOS. 3. Clean the mouse ball and rollers using a lint-free cloth. CD-ROM Drive Does Not Work 1. Verify a CD is inserted in the drive. 2. Verify the power and data cables are correctly connected to the device. 3.
Chapter 12 Troubleshooting Replacing a Battery If your HP Netserver repeatedly loses its configuration or the processor clock stops, you should replace the battery. WARNING There is danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. 1.
Chapter 12 Troubleshooting Figure 12-3. Battery on System Board 7. Insert the new battery with the positive sign (+) facing up. Push the battery down into the socket. The battery should snap into place. Ensure the spring latch holds the battery firmly. 8. Replace the PCI card cage, processor cooling fan, and cover. 9. Power on the Netserver. 10. Press to run the Setup Utility and reset the CMOS settings. Refer to “Setup (BIOS) Utility” in Chapter 10, "Configuring the HP Netserver.
13 Alternative Rack Mounting (4-Post) Introduction This chapter provides the instructions for mounting the HP Netserver in an older 4-post HP Systems rack, as shown in Figure 13-1. If you have the newer 4-post HP System/E or System/U rack or a third-party non-threaded 4-post rack, see Chapter 7, "Rack Mounting the HP Netserver (4-Post).
Chapter 13 Alternative Rack Mounting (4–Post) operating efficiency. For more information, see “Rack Configuration Tools” later in this chapter. Tools Required The following tools are required to rack-mount the HP Netserver. • M10 socket Torx 25 driver • Marking pen or masking tape (optional for marking the columns) HP Netserver Rack Mount Parts List Ensure the rack-mounting kit provided with the HP Netserver contains the following parts: Table 13-1.
Chapter 13 Alternative Rack Mounting (4–Post) Safety Precautions Always keep the following safety and environmental issues in mind, especially if you install the HP Netserver in a non-HP rack environment: • Optimum Operating Environment – The optimum operating conditions for the HP Netserver is in an environmental controlled computer room with a temperature range of 20 to 22°C (68 to 72°F) at 40 to 60% relative humidity.
Chapter 13 Alternative Rack Mounting (4–Post) Marking the Columns To make it easier to install the slides in the rack, you may want to mark the columns to indicate the server placement. Use the HP Rack Configuration Tools to determine where in the rack to mount the HP Netserver. The tools are available at the following URL: http://www.hp.com/netserver/support 1. Use a marking pen or masking tape to mark the server position on the inside of the front and rear columns, as shown in Figure 13-2.
Chapter 13 Alternative Rack Mounting (4–Post) Installing the Slides in the Rack 1. Prepare both slides for installation: a. Remove the spring from the slide’s rear bracket. See Figure 13-3. b. Remove the nuts holding the front and rear slide brackets and remove the brackets from the slides. Save the nuts. You will use them in Step 3. Figure 13-3.
Chapter 13 Alternative Rack Mounting (4–Post) 2. Attach the brackets to the front columns, using the two screws provided in the hardware kit. See Figure 13-4. Figure 13-4.
Chapter 13 Alternative Rack Mounting (4–Post) 3. Install the slides in the rack: a. Insert the slide into the rack at the location you have marked on the front and rear columns. The slide bolts insert into the 2nd hole, counting from the base of the HP Netserver. b. Tighten the nuts (saved from Step 1) onto the slide bolts to secure the slides to the columns. Use the M10 socket Torx driver to tighten the nuts. See Figure 13-5. Figure 13-5.
Chapter 13 Alternative Rack Mounting (4–Post) Mounting the HP Netserver on the Slides Use this procedure to insert the HP Netserver into the slides mounted in the rack. Once the Netserver is in the rack, you can connect the cables to the rear of the Netserver.
Chapter 13 Alternative Rack Mounting (4–Post) Figure 13-6. Mounting the HP Netserver on the Slides Figure 13-7.
Chapter 13 Alternative Rack Mounting (4–Post) Attaching the Front Bezel 1. Position the bezel in front of the HP Netserver LP 2000r, as shown in Figure 13-8. 2. Hook the bottom edge of the bezel onto the chassis pins. 3. Close the bezel and press the top corners to engage the spring latches. The spring latches should click when engaged. Pin A B Pin Figure 13-8.
Chapter 13 Alternative Rack Mounting (4–Post) Attaching the Cable Management Arm The Cable Management Arm (CMA) allows the cables and power cord to move in and out with the HP Netserver chassis without being accidentally disconnected. The Cable Management Arm installation is tool-less. 1. Ensure the HP Netserver is pushed all the way into the rack. 2. Attach the Cable Management Arm to the rack: a.
A Specifications Introduction This appendix provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware specifications, and video resolutions of the HP Netserver LP 2000r. The system board layout and the unused connectors are also provided. See Figures A-1 and A-2. Requirements The following tables provide the specifications required for normal operation of the HP Netserver LP 2000r. Table A-1.
Appendix A Specifications Table A-2.
Appendix A Specifications Table A-4. HP Netserver Hardware Specifications Processors Intel Pentium III (up to 2 processors) processors, at supported speeds of 866, 933 MHz; and 1 GHz, with 256 KB level 2 cache on processor. Chipset Serverworks LE chip set with 133 MHz bus speed support. Memory Supports up to four SDRAM DIMMS (168 pin) for a maximum of 4 GB. Supported DIMM types: 128 MB, 256 MB, 512 MB and 1 GB, PC 133 running at 133 MHz, 72 bits wide, ECC single-bit correcting, multi-bit detecting.
Appendix A Specifications Table A-5. Video Display Modes Resolution Max. Refresh Rate @ 256 Colors Max. Refresh Rate @ 65K Colors Max. Refresh Rate @ 16.
Appendix A Specifications Serial B Not Used Not Used Not Used Not Used Not Used Not Used Not Used Integrated RA Board Not Used Front Panel Server Mgmt Air Flow Guide Fan PCI Card Cage Fan Figure A-2.
Index A accessory board installing, 38 removing, 43 ACPI Advanced Configuration and Power Interface, 2, 7 Advanced Configuration and Power Interface ACPI, 7 air flow guide removing, 12 replacing, 12 anti-tip foot rack installation, 59, 61 B boot device order Setup Utility, 88 boot device priority boot order, 17 changing boot order, 92 boot order boot device priority, 17 CD-ROM, 17 CD-ROM, 36 default, 17 flexible disk drive, 17 flexible disk drive, 36 modifying, 18 Network connection, 36 PCI slot, 36 PCI slo
Index 256 MB, 30 512 MB, 30 DIMMs installation guidelines, 30 installing, 29, 30 non-compatible, 29 open slot configuration, 30 removing, 34 retaining latches, 34 slots 0 through 3, 30 supported memory capacity, 30 Disk Array Controller board HP NetRAID 4M, 36 recommendation, 36 Diskette Library, 97 display modes, 122 Drive Array Controller (DAC), 18 drive types supported flexible disk drive, 15 IDE CD-ROM, 15 low-voltage differential SCSI, 16 Ultra-160M SCSI hard drives, 16 drives installing, 16 E embedde
Index Release History, 85 HP Netserver Online Documentation CD-ROM, 95 automatic start, 95 I I2C connector supported, 37 IDE device Setup Utility, 88 IDE Setup Utility, 88 indicator LEDs, 2 ON/OFF, 2 inrush current allowing for, 7 installing additional memory, 30 DIMMs, 30 heatsink, 50 integrated I/O port Setup Utility, 88 Integrated Remote Assistant, 86 IRQ settings automatically assigned, 36 K keyboard, 77 troubleshooting, 104 L LAN LEDs, 5 RJ45 port, 5 speed 10 Mbps, 5 speed 100 Mbps, 5 LAN A Power On/O
Index keyboard, 4 LAN port, 4 mouse, 4 ports external, 77 keyboard, 77 mouse, 77 parallel, 4 rear panel, 4 serial ports, 77 USB ports, 77 video, 4, 77 power management Sleep States, 8 power management (ACPI) LAN A Power On/Off, 86 Wake-on-LAN, 86 Power requirements, 119 power supply module installing, 77 removing, 77 power switch DC power (front panel), 2 powering-down procedure, 6 powering-on procedure, 6 Power-on password setting, 92 problems CD-ROM drive, 104 keyboard, 104 mouse, 104 processors firmware
Index Exit menu, 89 flexible disk drive, 88 hardware security, 88 IDE devices, 88 IDE primary/secondary, 88 integrated I/O port, 88 LAN A Power On/Off, 87 making selections, 89 memory cache, 88 menu bar, 88 password, 88 PCI slot devices, 88 pressing F2 to enter, 87 resetting lost password, 91, 92 security, 88 setting boot password, 90 user preferences, 88 Wake-on-LAN, 86 site preparation environmental considerations, 120 Sleep States, 2 Advanced Configuration and Power Interface, 7 defined, 7 hibernate, 7
Index Wake-on-LAN Magic Packet, 86 weight, 120 weight and dimensions, 120 130 Z Zero Insertion Force ZIF, 48 ZIF Zero Insertion Force, 48