Manual

Chapter 6 Troubleshooting
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Diagnostic Assistant is also located on a flexible disk mounted inside
your HP NetServer cabinet in a plastic pouch.
◊◊ More NetServer Utilities>>Diskette Library: Enables you to
conveniently generate any flexible diskette available on the HP
Navigator CD-ROM. For example, you can create the following
diskettes: BIOS Update, NOS Drivers, and Diagnostic Assistant.
• For problems with hard disk drives, refer to the HP NetServer Hard Disk
Drive Troubleshooting Guide.
• For problems with Integrated Remote Assistant, refer to the
HP NetServer Remote Administrator Guide or Information Assistant.
• For problems with the network interface controller board (NIC), refer to
its documentation in Information Assistant.
• For problems with the disk array controller board (DAC), if you have one,
refer to the HP NetRAID Series User Guide for HP NetRAID and HP
NetRAID-1 in Information Assistant.
• For problems with HP TopTools, refer to the HP TopTools Administrator
Guide on the HP Web Site at
http://www.hp.com/toptools .
• For general information on management products, refer to
http://www.hp.com/go/netserver
and search for "management."
Common Installation Problems
The following sections contain general procedures to help you locate installation
problems. If you need assistance, contact your reseller first. If you need to get
assistance from Hewlett-Packard, refer to Appendix D for information on service
and support.
If the System Will Not Power On
Follow these steps if the power/activity light does not light green after you press
the power-on button:
1. Check to ensure that all cables and power cords are firmly plugged into
their proper receptacles.