HP NetServer LH 4/LH r User Guide
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Introduction .................................................................................................. 1 Verifying Contents ......................................................................................... 1 HP NetServer LH 4 Installation Procedures ............................................... 2 HP NetServer LH 4r Installation Procedures.............................................. 2 HP NetServer LH 4 to LH 4r Conversion Kit ..............................................
Contents Hot-Swap Mass Storage .......................................................................... 35 Installing a Hot-Swap Hard Disk Drive ..................................................... 39 Removing a Hot-Swap Hard Disk Drive ................................................... 44 Integrated HP NetRAID ............................................................................... 44 7 Installing Additional Power Supplies ........................................................
Contents Symbios Configuration Utility....................................................................... 83 ISA Non-Plug-and-Play Boards (Optional) ................................................... 84 Reserving Resources for ISA Non-Plug-and-Play Boards ........................ 84 Configuring an ISA Non-Plug-and-Play Board ......................................... 85 11 HP Information Assistant ......................................................................... 89 Using Information Assistant .
Contents FCC Radio Frequency Emissions Statements ........................................113 CD-ROM ................................................................................................114 Notice for Canada: DOC Requirements ......................................................115 Battery ...................................................................................................115 Notice for Finland: Laser Safety Statement ................................................
1 Introduction This User Guide contains information for both the HP NetServer LH 4 (the floorstanding pedestal configuration) and LH 4r (the rack-optimized configuration). The NetServer configurations are shown below. Figure 1-1. NetServer Configurations Verifying Contents Unpack and verify the contents of the shipping box against the Contents Checklist included with your HP NetServer. If anything is missing or damaged, contact your reseller.
Chapter 1 Introduction CAUTION It is critical to disassemble and rebox all electronic components before reshipment. Electronic components (especially hard disk drives) can sustain damage when shipped in rack enclosures. HP NetServer LH 4 Installation Procedures Refer to the HP NetServer LH 4 Installation Road Map for step-by-step installation instructions. If you are installing any accessories, refer to the documentation shipped with the accessory package.
2 Controls, Ports, and Indicators You control the HP NetServer with the Front Panel located on the front of the NetServer. The NetServer communicates to the network and other devices through the connectors on the rear panel. This section covers these controls and communication connectors. Front Panel Before installation, familiarize yourself with the HP NetServer’s switches and indicators. The figure below shows the HP NetServer LH 4’s Front Panel (the HP NetServer LH 4r is similar, but has no lock).
Chapter 2 Controls, Ports, and Indicators Table 2-1. Front Panel Switch and Indicator Definitions Control Description Lock (LH 4 only) Locks system to prevent unauthorized use. DC Power Switch and indicator light Turns the NetServer on and off. This switch is behind the protective door on the front panel. Push once to turn on, again to turn off. (To disconnect the NetServer from AC power, remove the AC power cord from the power supply cage on the rear.
Chapter 2 Controls, Ports, and Indicators Status screen Reports various types of system status. The buttons below the screen control these menu functions: Return to a previous selection. Select a menu item. Reserved for future use. Scroll down or up. NOTE At the time of this printing, the Status LEDs were not enabled. If you register for the Proactive Notification Service, HP will notify you via e-mail when the next firmware version is ready to download and use.
Chapter 2 Controls, Ports, and Indicators Rear Panel Controls, Ports, and Indicators Refer to Figure 2-2 below to locate features on the NetServer’s rear panel: • The Remote Management Port links the NetServer to a console for realtime diagnosis of system operation. • The Serial B Port is a standard serial port. • The Serial A Port is a standard serial port. • The Parallel Port is a standard parallel port. • The Mouse Port accepts a standard PC mouse. • The Keyboard Port accepts a standard PC keyboard.
Chapter 2 Controls, Ports, and Indicators Figure 2-2. Rear Panel and Ports Connecting the NetServer to AC Power When you connect the NetServer to an AC power source, the server temporarily draws additional current. This occurs even when the system is in standby mode. This "inrush current" is much greater than the server’s normal operating needs. Generally, your external AC power source can handle the inrush current. If you install several NetServers on one circuit, however, precautions are necessary.
Chapter 2 Controls, Ports, and Indicators • In North American, use a 20-amp-minimum circuit with one NEMA AB1 class 14B breaker for each 16-amp Power Distribution Unit (PDU). • In Europe: ◊ For a single NetServer in a rack, use a 15-amp-minimum circuit with one IEC MCB C-type breaker for each 16-amp PDU. ◊ For multiple NetServers in a rack, use a 15-amp-minimum circuit with one IEC MCB D-type breaker for each 16-amp power distribution unit. Each 16-amp PDU can accommodate a maximum of two NetServers.
3 Removing and Replacing Covers The NetServer has three removable cover panels: • Cover 1 covers the side where the I/O board is located. • Cover 2 covers the area above the system board assembly. • Cover 3 covers the side where the processor and memory cages are located. The following sections describe removing the covers from the LH 4 and LH 4r. WARNING Before removing covers, always disconnect the power cords and unplug telephone cables.
Chapter 3 Removing and Replacing Covers bottom front of the chassis. To remove, pull the bezel forward until it unsnaps, then lift the bezel forward and upward from the chassis face (see Figure 3-1). Figure 3-1. Removing the HP NetServer LH 4 Bezel CAUTION The NetServer covers are heavy. Support them as you remove them, and allow room to move them away from the NetServer and for storage when removed.
Chapter 3 Removing and Replacing Covers Cover 3 Remove cover 3 by unscrewing the thumbscrew and pulling it forward to disengage it. Lift it outward and away from the chassis (see Figure 3-2). Figure 3-2. HP NetServer LH 4 Covers Replacing the HP NetServer LH 4 Covers CAUTION Replace all covers before operating this NetServer, even for a short time. Otherwise, damage to system components may result due to improper cooling air flow.
Chapter 3 Removing and Replacing Covers Bezel The bezel has three clips that mount onto a hinge assembly, which is secured to the NetServer chassis. To remove the bezel, simply pull it toward you until it comes free from the NetServer (see Figure 3-3). Figure 3-3. Removing the HP NetServer LH 4r Bezel CAUTION Do not unscrew the NetServer from the rack until you have extended the anti-tip foot from under the front of the rack.
Chapter 3 Removing and Replacing Covers Figure 3-4. Screw and Cover Locations Remove the two screws that connect the z bracket to the column (see Figure 3-5). Two Screws Fasten NetServer to Bracket Figure 3-5.
Chapter 3 Removing and Replacing Covers After unsecuring brackets, pull the NetServer forward from the rack until the lockout device engages with a click. CAUTION The NetServer covers are heavy. Support them as you remove them, and allow room to move them away from the NetServer and for storage when removed from the NetServer. Cover 1 Remove cover 1 by unscrewing the thumbscrew and pulling the cover forward to disengage it. Lift it up and away from the chassis (see Figure 3-6).
Chapter 3 Removing and Replacing Covers Figure 3-6. HP NetServer LH 4r Covers Replacing the HP NetServer LH 4r Covers CAUTION Replace all covers before operating this NetServer, even for a short time. Otherwise, damage to system components may result due to improper cooling air flow. Insert the tabs inside the rear of the cover into the slots at the rear of the chassis and slide the cover toward the rear. Tighten the thumbscrew at the front of the cover. Return the NetServer into the rack.
4 Accessory Boards The HP NetServer accepts PCI and ISA accessory boards connected to the I/O Board. An accessory board can be identified by the offset of the bracket and the shape of the edge connector (see Figure 4-1). PCI Board- Left-Side Offset ISA Board- Right-Side Offset Figure 4-1. I/O Board with Devices and Bus Structure The I/O Board The I/O board is located under cover 1 and is shown in Figure 4-2.
Chapter 4 Accessory Boards SCSI A has the following characteristics: • By default, SCSI channel A is connected to the hot-swap mass storage cage that was shipped with the NetServer. (For the HP NetServer LH 4, SCSI A is connected to the right cage; for the HP NetServer LH 4r, SCSI A is connected to the lower drive cage. • By default, the integrated HP NetRAID subsystem is enabled for SCSI A.
Chapter 4 Accessory Boards NOTE If you enable NetRAID on only one channel, it is recommended that you use the default configuration and enable HP NetRAID on SCSI A. f you enable HP NetRAID on only one channel, and later want to enable a second channel, you must follow the instructions in the Integrated HP NetRAID Controller Configuration Guide in the chapter on configuring a second channel. Remote Management I/0 Memory SE SCSI PCI Board Slots ISA Board Slot SCSI B SCSI A Figure 4-2.
Chapter 4 Accessory Boards preferred slot locations. If not, consider the boot order (see Figure 4-3) when choosing the accessory board socket in which to install the board. Figure 4-3. Accessory Board PCI and ISA Slots Boot order for PCI controllers is determined by slot location. The system searches for a bootable device in the following order: a. IDE CD-ROM drive with a bootable CD-ROM. b. Flexible disk drive with a bootable flexible disk. c.
Chapter 4 Accessory Boards Accessory Board Guide Release Tab Accessory Board Retainer Figure 4-4. Accessory Board Retainer and Guide 3. Install the boards. Insert each board in the desired slot and fasten the board’s mounting screw at the slot opening at the rear of the chassis. Connect any required cables to the boards. If you removed the board retainer, reinstall it.
5 Installing Additional Memory The two memory boards (Memory A and Memory B) are located on the System board assembly, beneath the memory cage cover. Both memory boards are required. Each board has slots for eight DIMMs. The following rules must be observed when adding memory: • DIMMs are added four at a time - two per memory card. The memory cards must be balanced. • DIMMs are installed in banks, 1 through 4.
Chapter 5 NOTE Installing Additional Memory Use only HP DIMMs listed in HP Information Assistant or HP Order Assistant. Installing Additional Memory in the LH 4 1. Turn OFF the NetServer and remove all cables from the rear of the NetServer. Pull both power plugs out. 2. Remove cover 3 and the bezel (see Chapter 3, "Removing and Replacing Covers"). 3. Loosen the memory cage screw, and swing the cover open (see Figure 52). Figure 5-2. Memory Cage 4.
Chapter 5 Installing Additional Memory Figure 5-3. Removing Memory Boards 5. At your work station make sure you are protected from static electricity. Install the DIMMs (see Figure 5-4): a. Remove a DIMM from its container, handling the module by its edges. Lay it on an anti-static surface. b. Choose the socket into which you will install a DIMM. DIMMs are installed four at time: two per board. DIMMs must be TSOP 50 ns 64 or 256 Mbytes, with no size mixing per bank.
Chapter 5 Installing Additional Memory Figure 5-4. Inserting DIMM Into Memory Board 6. Repeat step 5 to install all of the DIMMs for your memory configuration. 7. Reinstall the memory boards. Memory A and Memory B need to be identical, so they are interchangeable in their sockets. 8. Close the memory cage cover and tighten the screw. 9. Replace the cover. 10. Restore electrical connections.
Chapter 5 Installing Additional Memory 2. Remove cover 2 (see Chapter 3, "Removing and Replacing Covers"). 3. Remove the four screws holding the System board assembly secure on top. Remove the system board assembly by raising the retaining latches to disengage it from the socket, then pull it out until it clears the chassis guides (see Figure 5-5). Set the system board assembly down on a work surface, metal plate side down. Figure 5-5. Removing System Board from LH 4r 4.
Chapter 5 Installing Additional Memory Figure 5-6. Removing Memory Boards 6. At your work station make sure you are protected from static electricity, install the DIMMs (see Figure 5-4): a. Remove a DIMM from its container, handling the module by its edges. Lay it on an anti-static surface. b. Choose the socket into which you will install a DIMM. DIMMs are installed four at time: two per board. DIMMs must be TSOP 50 ns, 64 or 256 Mbytes, with no size mixing per bank.
Chapter 5 Installing Additional Memory 8. Reinstall the memory boards. Memory A and Memory B need to be identical, so they are interchangeable in their sockets. 9. Close the memory cage cover and tighten the screw. 10. Carefully reinsert the System board assembly into its guides, and reseat it into its socket by returning the retain clips flat. 11. Reconnect cables and power cords to the of the NetServer. 12.
6 Installing Mass Storage Devices The NetServer chassis has space for two hot-swap mass storage shelves, and is shipped with a single hot-swap mass storage cage. If you need more storage than your configuration allows, you can purchase the HP NetServer Mass Storage Upgrade Kit to obtain a second hot-swap mass storage cage. Like the primary cage, the secondary cage can hold up to six low-profile Ultra2 hot-swap hard disk drives. There are two empty shelves in the non-hot-swap shelf area.
Chapter 6 Installing Mass Storage Devices Table 6-1. Supported SCSI Devices Location Drive Types Hot-Swap Mass Storage Shelves 4.2, 9.1, or 18.2 GB Ultra2 7200 rpm or 10K rpm drives (up to 35W power consumption) Non-Hot-Swap Mass Storage Shelves 4.2 or 9.1 GB Ultra Wide or Single-Ended SCSI Drives, 7200 rpm DAT backup systems or Tape Drives (DLT, DDS, autoloader) SCSI Addressing NOTE Do not set up any devices with SCSI address 7. This address is reserved for the SCSI controller.
Chapter 6 Installing Mass Storage Devices Hot-Swap Mass Storage The Ultra2 SCSI hot-swap hard disk drives for mass storage come in two heights: the 1-inch low-profile drive and the 1.6-inch half-height drive. The Ultra2 drives are LVD (low voltage differential) drives, which allow the integration of the differential drivers and receivers into SCSI drive controllers.
Chapter 6 Installing Mass Storage Devices Filler Panels When you have fewer drives than the hot-swap mass storage cage supports, a 1-inch filler panel must be inserted in each empty disk location. Filler panels ensure that drive cage has the proper ventilation and air flow. Remove the filler panel when you insert a new drive. CAUTION The filler panels serve an important purpose by helping the internal components ventilate and preventing excessive electromagnetic radiation.
Chapter 6 Installing Mass Storage Devices • If you have an HP NetServer LH 4r, add hard disk drives starting from the left. If you are using one or more filler panels, insert them on the right side of the drive cage. NOTE Do not install a narrow SCSI drive in any location with a SCSI address greater than 6. Narrow SCSI is limited to SCSI addresses 0 - 6, and the NetServer will not be able to communicate with a narrow SCSI drive.
Chapter 6 Installing Mass Storage Devices Figure 6-1.
Chapter 6 Installing Mass Storage Devices Installing a Hot-Swap Hard Disk Drive CAUTION Protect the drive from static electricity by leaving it in its anti-static bag until you are ready to install it. Before handling the drive, touch any unpainted metal surface to discharge static electricity. When you remove the drive from the anti-static bag, handle it only by the frame. Do not touch the electrical components. Place the drive on the anti-static bag whenever you set it down.
Chapter 6 Installing Mass Storage Devices Figure 6-2. Removing a Mass Storage Filler Panel 2. Drive spacers attach to the disk drive module with four small feet. If you need to remove a drive spacer from the adjacent disk drive module, remove it as follows: • Slide the drive spacer back, a fraction of an inch away from your body. • Tilt up the front of the drive spacer to disengage the front two feet. • Pull the drive spacer forward slightly to disengage the back two feet and lift (see Figure 6-3).
Chapter 6 Installing Mass Storage Devices Drive Spacer Figure 6-3. Removing the Drive Spacer 3. On the drive, press the locking latch in and pull the ejector handle out as far as it can go, as shown in Figure 6-4. CAUTION Be careful when you open the ejector handle. Extreme force can snap off the handle.
Chapter 6 Installing Mass Storage Devices Locking tab retracts when the ejector handle is open Light Pipes (fragile) Ejector Handle Locking Latch Figure 6-4. Readying Drive for Installation 4. Slide the drive slowly into the location until it stops (see Figures 6-5 and 6-6). CAUTION Be careful not to damage the light pipes as you insert the drive. They are very fragile. You must insert the drive slowly and gently.
Chapter 6 Installing Mass Storage Devices Make sure the ejector handle is open when you insert the drive Figure 6-5. Installing a Drive in the HP NetServer LH 4 Make sure the ejector handle is open when you insert the drive Figure 6-6.
Chapter 6 Installing Mass Storage Devices Removing a Hot-Swap Hard Disk Drive CAUTION You must remove the drive slowly to ensure that the drive heads are parked prior to removal. Be sure to follow these instructions carefully to prevent handling damage, such as head slaps or head actuator unlocking. 1. To unlock the drive, push the locking latch in and then pull the ejector handle toward you. 2. Gently pull the drive out about an inch to disengage the power connection. 3.
7 Installing Additional Power Supplies The NetServer is shipped with two power supply cages. One power supply cage contains two power supplies, and one power supply cage contains one power supply, with the empty half covered with a protective panel. The NetServer operates with just three power supplies; adding an additional power supply makes continuous operation possible if a power supply fails. Figure 7-1.
Chapter 7 Installing Additional Power Supplies Ventilating Fans HP NetServer fans are placed to ventilate and cool internal components. The LH 4 and LH 4r use a redundant fan assembly with two fans that mount directly in front of the fans cooling the power supplies. In general, if any one fan fails, the NetServer will continue to operate, but if two fans fail, thermal shutdown will occur. CAUTION The NetServer must have its covers in place for proper cooling.
8 Installing the NetServer in an HP Rack System/E or Rack System/U This chapter lists the steps required to install the rack-optimized HP NetServer LH 4r (see Figure 8-1) in an HP Rack System/E/U. NOTE The pedestal mounted HP NetServer LH 4 cannot be rack installed without a conversion kit. Contact your HP reseller for information about the HP NetServer LH 4 to LH 4r Conversion Kit. Figure 8-1.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Preparing for Installation You should plan the placement of your HP NetServer LH 4r and other rack components before proceeding with installation. Proper placement is vital for both safety and operating efficiency. For more details, see the HP NetServer Rack Installation Road Map and the HP Rack System/E User Manual or the HP Rack System/U User Manual.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U The hardware used in this installation is shown in Figure 8-2. Figure 8-2.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing the Slides The following steps and illustrations describe how to install slides for mounting a NetServer. Marking the Columns Hole position for rack nuts and bar nuts need to be determined. Mark the mounting location of the NetServer and mounting holes on each column of the rack. Mark the mounting holes on each column of the rack as described below. NOTE The EIA unit marks are stamped in the sheet metal of the columns.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing Rack Nuts Rack nuts are installed on the front columns to secure the bezel latch and hinge. Use the rack template to locate the mounting holes (see Figure 8-3). Rack nuts are installed on the rear columns to secure the z-bracket, which is secured to the NetServer. Use the rack template to locate the mounting holes. 1.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing Bar Nuts The "bar nut" is a two-hole metal bar used to secure the mounting flanges of the slide to the rack columns. All four mounting brackets on the slides attach behind the outside faces of the columns, using bar nuts. Use the template (or if you no longer have it, count) and mark the 20th and 22nd holes up from base line on each column.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-5. How to Attach Bar Nuts The slots in the mounting flange allow you to insert the flange in place behind the outside face but in front of the bar nut. Hold the bar nut behind the outside face of the column at the slide screw holes marked earlier. Start (but do not tighten) two screws through the face of the bar nut. Install the bar nuts on all four rack columns.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-6. Positioning the Slides NOTE The slide members cannot be removed. 1. Hold the slide so the slide members extend out the front of the rack. 2. Insert the slide front and rear mounting flanges between the column and bar nuts. Press the slide firmly against each rack column (see Figure 8-7).
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-7. Securing Slide to the Rack Column 3. Tighten both screws into the mounting flanges of each end of each slide.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Installing the NetServer The following steps require lifting the NetServer and securing it to the slides installed in the rack. WARNING Extend the anti-tip foot from the front of the rack and lower all leveler feet to stabilize the rack before mounting rack components. Failure to use the anti-tip foot and leveler feet could result in serious injury. 1.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 3. Extend the slides until you hear a click, indicating they are locked. Note that slides do not come apart. 4. Remove power supplies and hard disk drives from the server to reduce the total weight to be lifted. WARNING Two people are required to move or lift the NetServer. The HP NetServer LH 4r weighs up to 176 pounds (80 kg.) when fully loaded. 5.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 7. Rest the NetServer handles on the slides and then line up the mounting holes in the NetServer chassis with the screw holes in the slides (see Figure 8-10). 8. Insert three screws through each slide member into the NetServer. Tighten all screws securely. Figure 8-10.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 9. Remove two screws from each handle and remove the all handles (see Figure 8-11). Save the handles and screws for future removal and reshipping of the NetServer. Figure 8-11. Removing Mounting Handles Securing the NetServer to the Rack The following steps secure the NetServer to the rack and install the front bezel. 1.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 3. Depress the slide lockout latches, and push the NetServer completely into the rack (see Figure 8-12). Figure 8-12. Slide Lockout Releases, Bezel Latch, and Bezel Hinge 4. Install two screws through the bezel hinge into the rack nuts on the left column (see Figure 8-13). 5. Install two screws through the bezel latch into the rack nuts on the right column (see Figure 8-13).
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U Figure 8-13. Securing the NetServer to the Rack 6. Snap the bezel on the bezel hinge and close the bezel on the bezel latch. The bezel swings open to access the NetServer internal mass storage cage (see Figure 8-14). Figure 8-14.
Chapter 8 Installing the NetServer in an HP Rack System/E or Rack System/U 7. Attach the z-brackets to the rear columns with two Torx screws, using the T25 Torx driver. Fasten the bracket to the NetServer with two Torx screws (see Figure 8-15). 8. Slide the anti-tip foot into the rack. 9. Return to the HP NetServer Rack Installation Roadmap to complete the rack installation. Figure 8-15.
9 Connecting the Monitor, Keyboard, Mouse, and UPS Connect the monitor, keyboard, and mouse cables and the AC power cord to the appropriate connectors on the rear of the chassis. Figure 9-1. Rear View of LH 4/LH 4r If you have an uninterruptible power supply (UPS), refer to the instructions supplied with it. Install and turn on the UPS.
Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS The HP NetServer performs a diagnostic test when it is connected to an external power source, and then performs another test when the power switch is turned on. If an error condition occurs, note any error code appearing on the front panel, then refer to the troubleshooting section in Chapter 12.
Chapter 10 Configuring the NetServer 10 Configuring the NetServer The HP NetServer Navigator CD-ROM is shipped with your NetServer. You will use this CD-ROM to configure your NetServer. Contents of the NetServer Navigator CD-ROM The Main Menu of HP Navigator directs you to modules where you can perform configuration tasks or access online system documentation.
Chapter 10 Configuring the NetServer Readme File This file includes the most recent information that was not available at the time that the installation documentation was printed. It is important to check this file before proceeding with the installation. Viewing the Readme File 1. Press the power-on button. Press the CD-ROM drive eject button. Place the HP NetServer Navigator CD-ROM in the drive, and press the eject button again to close the drive.
Chapter 10 Configuring the NetServer • If you have installed an ISA non-Plug-and-Play accessory board, you must reserve system resources for it. Refer to the "Configuring an ISA NonPlug-and-Play Board" later in this chapter. Run Configuration Assistant and Installation Assistant Insert the HP NetServer Navigator CD-ROM into the CD-ROM drive. Turn the power off, wait 10 seconds, and turn the power on again. If the system fails to start, follow the instructions on the screen. 1.
Chapter 10 Configuring the NetServer ◊ • Select No for manual NOS installation. Perform a manual NOS installation if you are installing a NOS other than certain versions of Novell NetWare / IntranetWare or Microsoft Windows NT Server, or if you have replaced any HP components with non-HP components other than Network Interface cards on the TPL. Configure Mass Storage: The HP NetServer is shipped with the hot-swap drive unconfigured.
Chapter 10 Configuring the NetServer it, select Configure Non-PnP board on the information window that pops up. • View Configuration Advisories: Read the configuration advisories, and print them if necessary. You can change your hardware at this time to conform to the advisories. • Configure Remote Management: This utility configures the Integrated Remote Management device for remote management. It enables remote, dial-up server management.
Chapter 10 Configuring the NetServer configuration and have a preferred sequence of steps, or if you prefer to configure your system one component at a time. After you have selected the NOS, version, and NOS installation mode (automated or manual), and after you have viewed the Configuration Advisories, the Custom Configuration screen displays the following menu: • Essential Steps: ◊ Configure Remote Management: This utility configures the Integrated Remote Management device for remote management.
Chapter 10 Configuring the NetServer • Select View Resources on the Show System Information screen to display used and available system resources, such as memory ranges, I/O port ranges, DMA channels, and interrupt (IRQ) levels. ◊ Show NOS Installation Instructions: Select this option and "Save to Disk" to copy the Network Operating System Installation Instructions to disk. Then print them out from the disk. Read the instructions first, and then follow them to manually install the NOS.
Chapter 10 Configuring the NetServer ◊ Print and Read Instructions: You may have already done this directly from the Custom Configuration menu option: Show NOS Instructions. If not, on the Show NOS Installation Instructions screen, select "Save to Disk" to copy the Network Operating System Installation Instructions to disk. Then print them out from the disk. Read the instructions first, and then follow them to manually install the NOS.
Chapter 10 Configuring the NetServer Some of the features of TopTools include: • Notification of problems with key hardware components, including memory, disk drives, SCSI controllers, NICs, and power supplies, as well as environmental problems with temperature and voltage • Unified event log to review a complete history of server activity in one place • Predictive disk problem warning backed by HP pre-failure warranty replacement • Disk capacity threshold alert and usage tracking • View of critical s
Chapter 10 Configuring the NetServer • Access regardless of system state for troubleshooting and problem resolution • Pager notification of critical server events to alert you earlier to problems • Access to the server event log • Server reset and power control • Remote system BIOS update • Password and dial-back security • Remote management capabilities enhanced with pcANYWHERE-32, providing full remote control of Microsoft Windows NT servers across the network or over a modem connection See the HP NetS
Chapter 10 Configuring the NetServer Another utility, DiagTools, provides an easy-to-use hardware diagnostic for system verification, burn-in, and rapid troubleshooting. It must first be copied to diskette and then executed from the diskette. User Preferences User Preferences lets you change the language and the system date and time. You can also change the language of the BIOS. Setup Utility Use the Setup utility to enable or disable the integrated HP NetRAID controller.
Chapter 10 Configuring the NetServer • Include SCSI_A Channel [Yes/No] If the integrated HP NetRAID controller is enabled, this setting selectively includes or excludes SCSI port A from the HP NetRAID subsystem. • Include SCSI_B Channel [Yes/No] If the integrated HP NetRAID controller is enabled, this setting selectively includes or excludes SCSI port B from the HP NetRAID subsystem. NOTE If you enable HP NetRAID for just one SCSI channel, that becomes the integrated HP NetRAID Channel 0.
Chapter 10 Configuring the NetServer Use the arrow keys to move the cursor, press ENTER to select an option, and press ESC to exit. 1. To change adapter settings: • Select an adapter from the list in the Main Menu • Select "Adapter Setup". This option configures the SCSI ID setting and other advanced adapter settings. 2.
Chapter 10 Configuring the NetServer Configuring an ISA Non-Plug-and-Play Board If you installed an ISA non-Plug-and-Play accessory board (such as certain modem boards, network interface boards, or multi-port boards) in a NetServer, you must reserve system resources for the board by using the Setup utility. 1. Read the documentation for the accessory board and determine what system resources it requires. These resources may include memory range, I/O port range, DMA channel, and interrupt (IRQ) level.
Chapter 10 Configuring the NetServer 11. Use the up and down arrow keys to select the DMA channel that corresponds to the DMA channel required for the ISA board you are installing, and press the + or - key on the keypad to reserve it. Reserve all DMA channels needed for the board. 12. When all the necessary DMA channels are reserved, press ESC to return to the ISA non-Plug-and-Play Devices submenu. 13. Use the up and down arrow keys to highlight I/O Resources, and press ENTER to select that submenu. 14.
11 HP Information Assistant The HP NetServer Online Documentation CD-ROM includes Information Assistant, which contains the entire set of documentation for your NetServer. Information Assistant provides a quick and efficient means to locate information about installing, managing and servicing your NetServer.
Chapter 11 HP Information Assistant Search for a word or phrase using Search. Search performs fulltext searches for topic text. It not only takes you to the topic found, but highlights the word or words found by the search. You can use search operators such as AND, OR, NOT, and NEAR to further narrow your search. Select a Product button. Each button represents a product or group of products. Go to a topic with Previous button. Displays the previous topic in a module. Go to a topic with Next button.
Chapter 11 HP Information Assistant To print topics in Information Assistant, use one of the print options on the File drop-down menu. You can choose to print the current topic or all of the topics in a product book. After selecting the print option, the Windows Print dialog box appears. Print options vary with the capabilities of your printer. Installing HP Information Assistant Software HP Information Assistant runs on a PC running Windows 3.1 and above, Windows 95 or Windows NT.
12 Troubleshooting This chapter outlines basic troubleshooting procedures and provides references to troubleshooting information. The very first troubleshooting step should always be: check power. Always check: ◊ Equipment turned ON ◊ Equipment plugged in ◊ Any power strips in use are plugged in and turned ON Troubleshooting Tools If you are having problems installing your NetServer, there are a number of different tools available for troubleshooting. 1.
Chapter 12 Troubleshooting ◊ Error Message Utility: Lets you view descriptions of errors that occur during the Power-On Self Test (POST) and tells you how to handle the errors. ◊ Event Log Report Utility: Describes server management events and lets you review a list of errors and other system events. For problems with HP TopTools, refer to the HP NetServer Management Reference Guide on the HP Web Site at http://www.hp.
Chapter 12 Troubleshooting • conduct a basic test of components listed in the system inventory • display "PASSED" or "FAILED" overall results of basic tests • record detailed test results of basic system tests • display a menu of advanced tests • select and run one or a series of advanced tests • add the record of results of advanced tests to the record of basic tests • view a list to locate the meaning of a specific error code • view one or more steps to help confirm and isolate error conditions • browse
Chapter 12 Troubleshooting Troubleshooting Sequence To troubleshoot an installation problem regarding NetRAID, do the following: WARNING • Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are shortcircuited by metal objects such as tools or jewelry.
Chapter 12 Troubleshooting • If it is a network-related error, determine if the server has enough memory and hard disk drive capacity. Consult your network operating system manual. • Verify that all cables and boards are securely plugged into their appropriate connectors or slots. • Remove all added options and always change one thing, and only one thing, at a time. • Unplug the power cord, wait 20 seconds, plug the power cord in again, and restart the system.
Chapter 12 Troubleshooting If the System Powers On, but Fails POST (Power-On Self Test) Do one of the following: • If the system gives a series of beeps, this indicates a system error. Contact HP or your reseller. • If the system fails POST and an error message displays on the screen, see the section "Error Messages." If the suggested solutions do not solve your problem, contact HP or your reseller.
Chapter 12 Troubleshooting h. Turn on the server. i. Check for error messages. 4. Copy DiagTools from the HP NetServer Navigator CD-ROM to diskette, and run it from diskette. Error Messages If you get an error message, insert your HP NetServer Navigator CD-ROM into the CD-ROM drive and press the Reset button on the front of the NetServer. An error message utility will automatically display the error message and a possible solution.
Chapter 12 Troubleshooting 00801h System Cache Error 00400h CD-ROM Error 00500h IDE Device Error 00501h IDE Device Error 00040h Invalid PC Serial Number, correct with F2 00020h Option ROM Error 00105h Mouse Error 00102h Keyboard Error 00106h Mouse Error 00103h Keyboard Error 00800h System Cache Error 00700h System Memory Error 00401h CD-ROM Error 00310h Flexible Disk Drive Error 00311h Flexible Disk Drive Error 00600h Video Memory Error 00520h IDE Device 0 Error 00521h I
Appendix A Installing the NetServer in an HP Systems Rack This appendix lists the steps required to install the rack-optimized HP NetServer LH 4r (see Figure 8-1) in an HP Systems rack. NOTE The pedestal mounted HP NetServer LH 4 cannot be rack installed without a conversion kit. Contact your HP reseller for information about the HP NetServer LH 4 to LH 4r Conversion Kit. If you have any other rack type, refer to the documentation supplied with the rack for installation steps.
Appendix A Installing the NetServer in an HP Systems Rack The hardware used in this installation is shown in Figure A-1. Bar Column Nut Inside Face Outside Face Handles NetServer Slide Bezel Latch Rack Template Bezel Slide Member Leveler Foot Hex Nut and Star Washer Removable Mounting Flange Anti-Tip Foot Bezel Hinge Figure A-1.
Appendix A Installing the NetServer in an HP Systems Rack • Hewlett-Packard Systems Rack template • Tape or a marker pen to mark mounting locations Installing the Slides The following steps and illustrations describe how install slides for mounting a NetServer. Marking the Columns Mark the mounting location of the NetServer and mounting holes on each column of the rack as described (see Figure A-2). NOTE The EIA unit marks are stamped in the sheet metal of the columns.
Appendix A Installing the NetServer in an HP Systems Rack 4. Repeat steps 1 through 3 and mark the second rear column. Figure A-2. Marking the Rack Columns Installing Rack Nuts Rack nuts are installed on the front columns to secure the bezel latch and hinge. Use the rack template to locate the mounting holes (see Figure A-3). 1. Install the bezel latch rack nuts on the right front column (holes 11 and 15 counted up from the base line).
Appendix A Installing the NetServer in an HP Systems Rack 2. Install the bezel hinge rack nuts on the left front column (holes 6 and 19 counted up from the base line). Rack nuts are installed on the rear columns to secure the z-bracket, which is secured to the NetServer. Use the rack template to locate the mounting holes (see Figure A-3). 1. Install the z-bracket rack nuts on the right rear column (holes 9 and 13 counted up from the base line). Install rack nuts at holes 9 and 13 up from base line.
Appendix A Installing the NetServer in an HP Systems Rack Installing Bar Nuts The "bar nut" is a two-hole metal bar used to secure the mounting flanges of the slide to the front columns (see Figure A-4). Place bar nut behind outside face of column. Start two screws in bar nut but do not tighten. Figure A-4. Installing Bar Nuts 1. Hold the bar nut behind the outside face of the front column, at the slide screw holes marked earlier.
Appendix A Installing the NetServer in an HP Systems Rack Attaching the Slides The following steps describe how to attach the slides to the columns. 1. Remove hex nuts and lock washers securing the removable mounting flange to the slide. Save the hex nuts and lock washers. 2. Hold the slide so the slide members extend out the front of the rack (see Figure A-5). Figure A-5. Attaching the Slides 3. Insert the slide fixed mounting flange between the column and bar nuts.
Appendix A Installing the NetServer in an HP Systems Rack Figure A-6. Securing the Slide to the Front Column NOTE The slide members cannot be removed. 4. Tighten both screws in the mounting flanges of the slide. 5. Insert the threaded stud on the rear of the slide into the rear column mounting hole marked earlier. 6. Secure the slide with a hex nut and lock washer saved earlier. 7. Repeat steps 1 through 6 and install the second slide in the rack.
Appendix A Installing the NetServer in an HP Systems Rack Completing the NetServer Installation The installation of the NetServer in the HP Systems rack is completed by installing the NetServer on the slides and securing it to the rack. Follow the steps beginning in the section Installing the NetServer in Chapter 8, Installing the NetServer in an HP Rack Systems/E or Rack System/U to complete the installation.
Appendix B Specifications The specifications listed below can vary if you install a mass storage device in your server that has more stringent environmental limits. Make sure that the operating environment for your server is suitable for all the mass storage devices that you are using.
Appendix B Specifications Weight and Dimensions NOTE A fully-loaded NetServer can weigh up to 176 pounds. Follow local regulations, and use one person for every 40 pounds of NetServer weight when lifting it. HP NetServer LH 4 Height 494.8 mm (19.5 in) Width 350.5 mm (13.8 in) Depth 724.2 mm (28.5 in) Weight 35 - 50 kg (77 - 110 lb) HP NetServer LH 4r Height 354.7 mm (14 in) Width 482.6 mm (19 in) Depth 749.2 mm (29.
Appendix C Regulatory Information Your server may fit into either the Class A or Class B configuration. Please check the product compliance label to determine the class of the product and refer to the appropriate information below. Notice for USA FCC Radio Frequency Emissions Statements For Products Labeled "Class B" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix C Regulatory Information to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications.
Appendix C Regulatory Information Notice for Canada: DOC Requirements For Products Labeled "Class B" This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. For Products Labeled "Class A" This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Appendix C Regulatory Information DECLARATION OF CONFORMITY per ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 5301 Stevens Creek Blvd.
Appendix C Regulatory Information Notice for Finland: Laser Safety Statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT LH 4 - verkkopalvelimeen voidaan asentaa lisävarusteena laitteensisainen CDROM-lukulaite, joka on laserlaite. Kyseinen CD-ROM-lukulaite on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä lukulaitteen suojakotelo estää laseräteen pääsyn laiteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 (1991) mukaisesti.
Appendix C VORSICHT Regulatory Information Die Verwendung von anderen Steuerungen oder Einstellungen oder das Durchführen von anderen Vorgängen als in der Bedienungsanleitung beschrieben kann gefährliche Strahlenexpositionen zur Folge haben. CLASS 1 LASER PRODUCT This CD-ROM Drive Unit is classified as a CLASS 1 LASER PRODUCT. LASSER KLASSE 1 PRODUKT The CLASS 1 LASER PRODUCT label is located on the top of the drive.
Appendix C Regulatory Information For Products Labeled as Class A (Translation) This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). When used in a residential area, radio interference may be caused. In this case, user may be required to take appropriate corrective actions. Power Line Harmonics This product conforms to the Power Line Harmonics guideline.
Appendix C Regulatory Information Notice for Taiwan: Class A Warning Statement Mexico: Hardware Warranty Statement This warranty statement applies only to sales in Mexico. Póliza de Garantía Hewlett-Packard de México, S. A. de C. V. con domicilios en: Guadalajara, Jalisco Montemorelos No. 299 Fracc. Loma Bonita, 45060 Tel. 669 95 00 Monterrey, Nvo. León Calz. Del Valle O. No. 409 4º Piso, Col. Del Valle Garza García, 76030 Tel. 378 42 40 México, D.F. Prolongación Reforma No. 470 Col. Lomas de Sta.
Appendix C Regulatory Information CONDICIONES 1. Centros de Servicio, Refacciones y Partes: Para hacer efectiva esta garantía, no podrán exigirse mayores requisitos que la presentación de esta póliza junta con el producto en el lugar donde fue adquirido o en cualquiera de los centros de servicio ubicados en los domicilios de la parte superior de esta hoja, mismos en los que se pueden adquirir refacciones y partes. 2.
Appendix C Regulatory Information Notas El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa comercial donde adquirió el producto. En caso de que la presente garantía se extraviara, el consumidor puede recurrir a su proveedor para que se le expida otra póliza de garantía, previa presentación de la nota de compra o factura respectiva. Notice for U.K.
Appendix D Warranty and Software License Warranty See the HP NetServer Warranty and Service/Support Booklet included with your product for all warranty and service/support information. HP Software Product License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND.
Appendix D Warranty and Software License in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
Appendix E Service and Support For all service and support information, see the HP NetServer Warranty and Service/Support Booklet included with your product.
Index A accessory boards installation, 17 ISA non-Plug-and-Play, 75, 76 PCI vs.
Index Keyboard Lock, 4 Lock, 4 menu, 5 Power Switch, 4 RESET, 4 Status LEDs, 4 Status Screen, 4 H half-height drives, 33 handles removing after mounting, 57 hard disk drive formatting with Symbios Configuration utility, 64 installing, 37 NetRAID, 41 removing, 41 SCSI address configurations, 34 hard drives adding, 34 half-height, 33 HVD, 33 HVD drives, 31 low-profile, 33 LVD, 33 LVD drives, 31 SE drives, 31 hot swapping fans, 44 hot-swap hard disk drive formatting with Symbios Configuration utility, 64 inst
Index NetRAID, 41 Assistant, 66, 68, 86 configuration, 66, 68, 86 non-hot-swap shelves, 31 P Parallel Port, 6 PCI board slots, 17 Ports, 6 POST error codes, 89 Power supplies, 6 Power supply cage, 6 Power Switch, 4 Power-on Tests, 8 R Rack removing LH 3r from the rack, 14 Rack conversion, 2 RAID, 41, 66, 68, 86 Readme file, 64 Rear Panel controls, 6 Remote Management, 6 Redundancy Kit fan assembly, 43 Power supplies, 6, 43 Remote Management, 6, 17 removing a drive spacer, 38 removing a filler panel, 37 rem
Index V ventilating fans, 44 ventilation, 34 version of NetServer pedestal illustration, 45 rack illustration, 45 version of rack 120 how to determine type 1, 48 W WARNING Lift NetServer with two people, 55 Warranty, 113 weight and dimensions, 102
