HP SCOM Management Packs User Guide Abstract This guide describes the HP extensions for Microsoft System Center Operations Manager that are provided as part of HP Insight Control for Microsoft System Center. This guide is intended for use by system integrators and network administrators who are familiar with HP-branded server system products and Microsoft System Center.
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Contents 1 Overview..................................................................................................4 2 User Guides for HP features for SCOM..........................................................5 3 Support Matrix...........................................................................................6 HP HP HP HP HP HP HP HP HP BladeSystem Management Pack (v 2.1) for System Center .........................................................6 ProLiant Agentless Management Pack (v 3.
1 Overview HP Insight Control for Microsoft System Center is a fully integrated product that unifies the management of physical and virtual IT environments, including servers, PCs, storage, networking devices and software. It combines an integrated set of HP extensions with Microsoft System Center to bring native manageability of HP hardware to Microsoft System Center environments. To learn more about this product, see the HP Insight Control Integrations website at: http://www.hp.
2 User Guides for HP features for SCOM There are separate user guides for each of the features in HP Insight Control for Microsoft System Center. For the complete set of documentation, see the Information Library at: http://www.hp.com/go/icsc/docs For each HP feature for SCOM, the following table lists the user guide that describes the feature. Table 1 HP SCOM features and user guides Feature User guide HP BladeSystem Management Pack HP BladeSystem Management Pack (v 2.
3 Support Matrix This chapter provides the support matrix for each of the HP features that integrate with Microsoft System Center Operations Manager (SCOM). NOTE: HP SCOM Management Pack products are English only. However, the installation features and managed Windows servers may run other language versions of Microsoft Windows including English, French, German, Italian, Spanish, Simplified Chinese, and Japanese. HP BladeSystem Management Pack (v 2.
Category Support • Operations Manager 2007 SP1 • Operations Manager 2007 R2 Operating Systems Full support is provided for any ProLiant Gen8 server running the HP ProLiant Agentless Management Service (AMS). Limited support is provided for any bare-metal ProLiant Gen8 server or any ProLiant Gen8 server not running the AMS. Hardware Dependencies Supported on ProLiant Gen8 servers. Other Dependencies The following management packs must be imported: • HP ProLiant Server Management Pack (v 2.
Category Support Hardware Dependencies The managed computers must be HP ProLiant servers currently supported by the HP Insight Management Agents. Other Dependencies The following management packs must be imported: • HP ProLiant Server Management Pack (v 2.1) for System Center or later • HP Monitored ProLiant Server Library Management Pack The following HP SCOM Management Packs features must be installed in the SCOM environment: • HP Device Monitor Console (v 1.
Category Support • Operations Manager 2007 SP1 • Operations Manager 2007 R2 Operating Systems The managed computers must be running one of the following operating systems: • Windows Server 2003 x86/x64 • Windows Server 2003 R2 x86/x64 • Windows Server 2008 x86/x64 (including Server Core) • Windows Server 2008 R2/SP1 (including Server Core) • Windows Server 2012 (including Server Core) NOTE: Supported Agents Update independent.
Category Support h18004.www1.hp.com/products/servers/vmware/ supportmatrix/hpvmware.html Other Dependencies The following management packs must be imported: • HP ProLiant Server Management Pack (v 2.1) for System Center or later • HP Monitored ProLiant Server Library Management Pack The following HP SCOM Management Packs features must be installed in the SCOM environment: • HP Device Monitor Console (v 1.0) or later • HP Device Monitor Service (v 1.0) or later HP Device Monitor Console (v 1.1.
HP Device Monitor Service (v 1.1.
Category Support • Windows Server 2008 R2/SP1 • Windows Vista x86/x64 • Windows 7 x86/x64 • Windows Server 2012 NOTE: Update independent. ProLiant Support Pack Not required. Hardware Dependencies None. Other Dependencies The following management pack must be imported: • HP ProLiant Server Management Pack for System Center The Operations console computer with HP Customer Data Manager installed must have the following installed: • .NET Framework 3.
4 Installing and managing the HP SCOM Management Packs Overview The features available when you choose HP SCOM Management Packs from the HP Insight Control for Microsoft System Center installer can be installed with multiple Microsoft System Center Operations Manager (SCOM) components, including: • The management server • The Operations console • Agent-managed computers This illustration shows the relationships between the HP installation features for SCOM and the Microsoft SCOM components.
Management Packs The HP SCOM Management Packs feature of HP Insight Control for Microsoft System Center includes management pack files that can be imported into SCOM. This feature can be installed on the management server or on the computer that is running the Operations console. Management Pack Name Management Pack files to import1 HP BladeSystem Management Pack for System Center • HewlettPackard.Servers.BladeSystem.mp • HewlettPackard.Servers.Library.
must be registered with an instance of the DMS before they can be managed using the Operations console: • HP ProLiant Agentless Management Pack • HP ProLiant Linux Management Pack • HP ProLiant VMware Management Pack • HP BladeSystem Management Pack The DMS feature is installed on one or more agent-managed Windows servers that have been identified to perform monitoring of the devices supported by the management packs listed earlier in this section.
Installing HP SCOM features Installation and upgrade considerations If you have previous versions of HP SCOM features installed on your server, read the considerations in this section before you begin the installation. IMPORTANT: HP recommends that you complete this installation at a time when the server running the software you are upgrading can be stopped, such as during a scheduled maintenance period: • In rare cases, the server must be restarted at the end of the upgrade procedure.
1. Ensure that the prerequisites are met for the following features: Management Packs • This is the Management Server or this computer has the Operations console installed Tools • This computer has .NET Framework 3.5 SP1 installed • This computer has the Operations console installed HP Device Monitor Console • • This computer is one of the following: ◦ This is an agent-managed computer ◦ This computer has the Operations console installed This computer has .NET Framework 3.
NOTE: • If a feature requires a prerequisite that is missing, a dependency warning is displayed below the description of the feature, and that feature is not selectable for installation. To install a feature for which a prerequisite is missing, click Cancel to cancel the installation so that you can install the missing prerequisites. • You can customize the installation path by clicking Change and specifying an installation path. 11.
14. If the HP ProLiant Linux and VMware Management Pack (HewlettPackard.Servers.Monitored.mp) is installed on this server, you must perform additional installation steps to install the management packs that replace it: a. Install and import the new management packs (including the new HP ProLiant Linux Management Pack and the HP ProLiant VMware Management Pack). b. If you configured any overrides for the HP ProLiant Linux and VMware Management Pack: i.
1. Install the HP Device Monitor Console (DMC) and HP Device Monitor Service (DMS) features (see “Installing and managing the HP SCOM Management Packs” (page 13)). NOTE: HP BladeSystem enclosures monitored using a previously-installed Enclosure Monitoring Service (EMS) are not available in the DMS until you migrate them in the next step. 2. 3. 4. 5. Optional: Migrate HP BladeSystem enclosures monitored using the previously-installed EMS to the new DMS.
2. The BladeSystem Migration Tool lists the enclosures monitored by this EMS and asks whether to migrate the selected enclosures. To migrate the selected enclosures, enter Yes. NOTE: If you select No, the migration tool exits. The migration tool does not allow you to select individual enclosures to migrate. 3. The tool migrates the enclosures configuration information from the EMS to the DMS. When the migration is complete, the tool asks you to use the DMC to confirm that the enclosures are listed.
5 Troubleshooting This chapter includes troubleshooting tips for problems you might encounter when installing, upgrading, repairing, or uninstalling HP features for SCOM. For troubleshooting information about problems you might encounter when using a management pack, see the user guide for that management pack.
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://www.hp.
7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Glossary CDM Custom Data Manager DMC Device Monitor Console DMS Device Monitor Service OSD Operating System Deployment PSP HP ProLiant Support Pack SCCM System Center Configuration Manager SCOM System Center Operations Manager SCUP System Center Updates Publisher SCVMM System Center Virtual Machine Manager SPP HP Service Pack for ProLiant STK HP Scripting Toolkit SUM HP Smart Update Manager WSUS Windows Server Update Services 26 Glossary