HP ProLiant VMware Management Pack (v 3.1) for Microsoft System Center User Guide Abstract This guide provides information on using the HP ProLiant VMware Management Pack for System Center version 3.1 to manage and monitor HP ProLiant servers running supported versions of VMware operating system software in a Microsoft System Center environment. This management pack is used with HP Insight Control for Microsoft System Center.
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Contents 1 Overview..................................................................................................5 Introduction..............................................................................................................................5 HP Device Monitor Service, HP Device Monitor Console, and this management pack........................5 2 Using this management pack.......................................................................6 Using the Monitoring view......................
Monitoring view displays multiple HP VMware Servers folders.................................................25 Researching state monitoring...............................................................................................25 Expected associated classes are not displaying in the Server State view or the Health Collection view.................................................................................................................................26 Event view and Performance view are empty.
1 Overview This guide is designed for system administrators who use the HP ProLiant VMware Management Pack, HP Management Agents for VMware (the HP Insight Management Agents used for HP VMware servers), and other HP applications and tools to manage HP ProLiant servers running supported versions of VMware operating system software in a Microsoft System Center environment.
2 Using this management pack This chapter describes how to use the various management pack components. IMPORTANT: Before attempting to use this management pack, ensure that it has been properly installed and configured. For more information, see the appropriate installation documentation.
Figure 1 Monitoring View example Viewing all HP ProLiant servers that run supported versions of VMware operating system software 1. In the Operations Manager Monitoring view, expand the HP Systems folder.
2. Expand the HP VMware Servers folder and select one of these options: • Select Server State. All HP VMware servers are listed in the Server State view. You can use the column headings in the Server State view to sort by attributes such as state, server name, and operating system. NOTE: You can add or remove columns in this view by personalizing the view. For information about personalizing views, see the documentation for Microsoft System Center Operations Manager.
4. To display details for an individual alert, select the alert in the Active Alerts pane. The Alert Details pane shows HP Knowledge base text with the Event message in the Alert Description. To view full knowledge information, click View additional knowledge in the Alert Details pane. Read the Product Knowledge and take action as described in the Resolutions section. If necessary, launch the Console Tasks defined in the Product Knowledge.
Using Run As profiles Run As profiles enable non-default Run As accounts to be used for discovery and monitoring of HP servers. You can use the following Run As profiles: Profile name Description HP ProLiant Monitored Servers Discovery Account Used for all discovery of HP ProLiant Monitored Servers. HP ProLiant Monitored Servers Monitoring Account Used for all monitoring of HP ProLiant Monitored Servers.
3 More about this management pack This chapter provides more background information about the components of this management pack. The following management pack components are copied to the management database: • Views • Tasks • Classes • Discoveries • Monitors • Rules Architecture This management pack depends on other management packs This management pack depends on the HP ProLiant Monitored Library Management Pack, which depends on the HP ProLiant Server Management Pack.
• Group State This view displays the State view by groups, including the groups provided by this management pack. • Health Collection State This view displays the State view by collection classes, including the collection classes provided by this management pack.
Figure 3 Example of an Active Alert Server State view The Server State view displays the overall status of HP hardware associated with the listed servers. To view detailed state information for HP health collections for a computer, select the server, and launch Health Explorer from the context menu or from the link in the Actions panel.
Group Diagram view The Group Diagram view in the HP Systems folder provides a graphical display of all groups, all associated HP servers, and all subsystems (collections). For each diagram, you can expand each icon node to view the next level of information. For example, you can find the HP VMware servers by expanding the HP Servers Group, then the HP ProLiant Monitored Server Group, and then the HP VMware Group. The Group Diagram view shows only those servers that are members of the selected group.
Classes • HP Device Monitor Server Class (ID=HewlettPackard.Servers.HPDMServer) Includes discovered instances of the HP ProLiant servers that communicate with SCOM through the DMS.
Description Example Logs subsystem health (Integrated Management Log (IML)) Success ◦ Memory (ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemMemory.HealthState) Description Memory subsystem health ◦ Example Success Realtime Monitor (ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemRealtimeMonitors.HealthState) Description Realtime Monitor subsystem health ◦ Example Error Management processors (ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemManagementProcessor.
(ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemPowerSupplies.HealthState) Description Power supply subsystem health ◦ Example Success Processors (ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemProcessors.HealthState) Description Processor subsystem health ◦ Example Warning Temperature sensors (ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemTemperatureSensors.
The HP ProLiant Monitored Library Management Pack, on which this management pack depends, provides this discovery rule: • HP Servers Group contains HP ProLiant Monitored Server Group Membership Rule (ID=HewlettPackard.ProLiant.Monitored.Library.
• HP ProLiant VMware Server Log Collection To HP ProLiant VMware Server Health Rollup Monitor (ID=HewlettPackard.ProLiant.Monitored.VMware.HPSystemLogsToHPESXServerHealthRollupMonitor) • HP ProLiant VMware Server Management Processor Collection To HP ProLiant VMware Server Health Rollup Monitor (ID=HewlettPackard.ProLiant.Monitored.VMware.
4 Events Base hardware events 20 SNMP trap ID Base hardware event description 1005 HP VMware Processor degraded 6016 HP VMware Memory error tracking disabled 6027 HP VMware POST degraded 6028 HP VMware Power subsystem degraded or failed 6032 HP VMware Power subsystem degraded or failed 6034 HP VMware Power subsystem degraded or failed 6043 HP VMware DC-DC power converter degraded or failed 6044 HP VMware DC-DC power converter degraded or failed 6045 HP VMware DC-DC power converter degra
SNMP trap ID Base hardware event description 22034 HP VMware Rack power subsystem degraded 22035 HP VMware Rack enclosure power subsystem degraded 22036 HP VMware Rack enclosure power subsystem degraded Environmental hardware events SNMP trap ID Environmental hardware event description 6017 HP VMware Temperature failed and system shutdown 6018 HP VMware Temperature degraded 6020 HP VMware Fan failed 6021 HP VMware Fan degraded 6023 HP VMware Fan failed 6035 HP VMware Fan degraded 6036
Server storage events 22 SNMP trap ID Server storage event description 3033 HP VMware Drive array controller degraded 3034 HP VMware Drive array logical drive degraded 3038 HP VMware Drive array accelerator degraded or failed or battery failed 3039 HP VMware Drive array accelerator data degraded or failed 3040 HP VMware Drive array accelerator degraded or failed or battery failed 3041 HP VMware Drive array tape drive degraded 3042 HP VMware Drive array tape library door degraded 3043 HP V
SNMP trap ID Server storage event description 8029 HP VMware Storage system fan degraded 8030 HP VMware Storage system temperature degraded 8031 HP VMware Storage system fault tolerant power supply degraded 8032 HP VMware Storage system connection degraded 8033 HP VMware Storage system Global Service Indicator status changed 14004 HP VMware IDE ATA disk degraded 14005 HP VMware ATA RAID logical drive degraded 14006 HP VMware Solid state disk wear status change 16002 HP VMware External tap
5 Troubleshooting Introduction The following information is designed to help resolve some common operating issues that might occur when you use this management pack.
Operational and usage issues Alert notifications repeat the value displayed in Path, and the Path and Source values appear to be swapped In alert notifications for devices managed by HP: • The value for Source indicates the entity that generated the alert, such as the HP Insight Management Agents. • The value for Path indicates the target server or device that is affected by the alert. • The actual value for Path is displayed twice, separated by a semicolon.
Event monitoring provides the best possible information for failed descriptions and failed components. If event monitoring generates an alert on the Operations console, you must resolve the issue immediately. Events are generated only once. If a state change was observed, look at the Active Alerts view to find detailed information about the issue.
HP Agentless servers that use AMS are discovered and listed in HP Linux Servers or HP VMware Servers views HP Agentless servers running a Linux or VMware operating system and using AMS can appear in the HP Linux Servers view or the HP VMware Servers view if you have imported the HP ProLiant Agentless Management Pack but you are still using the HP ProLiant Linux and VMware Management Pack for System Center (included with HP Insight Control for Microsoft System Center 6.3).
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://www.hp.
Replaceable The name of a placeholder that you replace with an actual value. [] In command syntax statements, these characters enclose optional content. {} In command syntax statements, these characters enclose required content. | The character that separates items in a linear list of choices. ... Indicates that the preceding element can be repeated one or more times. WARNING An alert that calls attention to important information that, if not understood or followed, results in personal injury.
Index console Tasks see HP tasks console task, 9 HP ProLiant Device Monitor Discovery Account Run As profile, 10 HP ProLiant Device Monitor Monitoring Account Run As profile, 10 HP System Management Homepage task, 9 HP tasks HP Device Monitor Console (DMC), 9 HP System Management Homepage task, 9 predefined, 14 security for, 14 HP VMware Group, 17 HP VMware Instance Group, 17 D I dependency monitors see propagation monitors Device Monitor Console (DMC) see DMC Device Monitor Service (DMS) see DMS diagn
Server State view, 13 server storage events, 22 SMH task see HP System Management Homepage task SNMP trap events base hardware, 20 environmental hardware, 21 network interface, 21 remote management processor, 21 server storage, 22 test alert, 23 supported software versions, 5 T tasks, 9 see also HP tasks HP Device Monitor Console (DMC), 9 HP Integrated Lights-Out, 9 HP System Management Homepage task, 9 launching outside of Actions pane, 26 test alert event, 23 troubleshooting alert notifications, 25 alert
