HP Virtual Connect Management Pack (v 3.0) for Microsoft System Center User Guide Abstract This guide provides information for system administrators who use the HP Virtual Connect Management Pack and other HP tools to operate and manage HP Virtual Connect in a Microsoft System Center environment.
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Contents 1 Overview..................................................................................................5 Introduction..............................................................................................................................5 Product operation.....................................................................................................................5 2 Using the Virtual Connect Management Pack with Operations Manager ...........
Health Explorer does not display Knowledge Information for computers and certain Windows components......................................................................................................................35 HP Custom Data Manager cannot be used in the HP Virtual Connect Management Pack.............35 Health rollup to VC Domain does not bring the worst case health status from underlying health components.............................................................................................
1 Overview This guide is intended for system administrators who use the HP Virtual Connect Management Pack and other HP applications and tools to manage HP Virtual Connect in a Microsoft System Center environment. Users must be familiar with the configuration and operation of Microsoft Windows, Microsoft Systems Center Operations Manager, and HP Virtual Connect Manager.
2 Using the Virtual Connect Management Pack with Operations Manager This chapter describes how to use the various management pack components to manage HP Virtual Connect. IMPORTANT: Before attempting to use the HP Virtual Connect Management Pack be sure it has been properly installed and configured. The HP Device Monitor Service and the HP Device Monitor Console must also be installed. For more information, see the HP Insight Control for Microsoft System Center Installation Guide.
2. 3. 4. Select the Run As Profile Wizard for the HP Virtual Connect Domain Discovery Account profile and specify the Run As account with sufficient privileges, or select the Local System Windows Account Run As account. Select the Run As Profile Wizard for the HP Virtual Connect Domain Monitoring Account profile, and then specify the Run As account with sufficient privileges, or select the Local System Windows Account Run As account.
Figure 1 Alert properties For additional system data, launch the HP Device Monitor Console for the monitoring configuration or launch Virtual Connect Manager from the links in the Resolutions section of the Product Knowledge tab. Health Explorer The Health Explorer can be launched from the State view and the Diagram view after selecting a target component. It displays the result of state propagation in folder style, see Figure 2 (page 9).
Figure 2 Health Explorer State Health Explorer State change Figure 3 Health Explorer showing State Change events Health Explorer State change 9
3 More about the Virtual Connect Management Pack This chapter provides more background information about the HP Virtual Connect Management Pack components. All the management pack components are copied to the management database and include: • Views • Tasks • Classes • Discoveries • Monitors • Rules These components are discussed in the following sections.
The following views are added to the management console after installation of the management pack: • HP Virtual Connect This root folder includes all HP Virtual Connect views. It appears in the HP Systems folder which is defined by HP Server Management Pack for System Center. ◦ Active Alerts This view displays active alerts generated from HP Virtual Connect. The same alerts appear in the HP Systems/Active Alerts view.
Active Alerts view The Active Alerts view displays active alerts associated with HP Virtual Connect classes including SNMP Trap alerts from the HP Virtual Connect components. To display details for an alert, select the Virtual Connect alert from the Active Alerts pane. The Alert Details pane displays HP Knowledge Base text with the originated Windows NT Event message in the Alert Description, see Figure 5 (page 12).
Domain State view The Domain State view displays the state of all managed Virtual Connect domains. The domain consists of logical and physical components that are being monitored. The Detail View in the lower pane displays properties of the domain, see Figure 6 (page 13). Figure 6 Domain State view with Detail View of selected domain Group Diagram view The Group Diagram view provides a display of groups and associated HP Virtual Connect, subsystems (collections), and components, see Figure 7 (page 14).
Figure 7 Group Diagram view Health Collection State view The Health Collection State view displays the state of health collections of HP Virtual Connect, see Figure 8 (page 14). You can view failed collections simultaneously by sorting the State column.
Figure 9 Ethernet Networks view with Detail View of selected network FC Fabrics The FC Fabrics view shows the state of each Virtual Connect fibre channel fabric, see Figure 10 (page 15). Figure 10 FC Fabrics view with Detail View of selected fabric Server Profiles The Server Profiles view shows the state of each Virtual Connect server profile, see Figure 11 (page 16).
Figure 11 Server Profiles view with Detail View of selected profile Physical Components views The Physical Components folder provides state views for the following physical elements of Virtual Connect: • Ethernet Modules • Ethernet Uplink Ports • FC Modules • FC Uplink Ports • Flex Fabric Modules • Flex Fabric Uplink Port Ethernet Modules The Ethernet Modules view shows the state of each Virtual Connect Ethernet Module, see Figure 12 (page 16).
Ethernet Uplink Ports The Ethernet Uplink Ports view shows the state of each Virtual Connect Ethernet Uplink Port, see Figure 13 (page 17). Figure 13 Ethernet Uplink Ports view with Detail View of selected port Figure 14 (page 17) shows an example of health state change history and state property data in Health Explorer. The Details pane contains a list of properties with HealthState and OperationalStatus data.
Figure 15 FC Modules view with Detail View of selected module FC Uplink Ports The FC Uplink Ports view shows the state of each Virtual Connect Fibre Channel Uplink Port, see Figure 16 (page 18). Figure 16 Uplink Ports view with Detail View of selected port Flex Fabric Modules The Flex Fabric Modules view shows the state of each Virtual Connect Flex Fabric Module, see Figure 17 (page 19).
Figure 17 Flex Fabric Modules view with Detail View of selected module Flex Fabric Uplink Ports The Flex Fabric Uplinks Port view shows the state of each Virtual Connect Flex Fabric Uplink Port, see Figure 18 (page 19). Figure 18 Flex Fabric Uplinks Port view with Detail View of selected port Predefined tasks The HP Virtual Connect Management Pack includes predefined tasks that can be used to access in-depth HP Virtual Connect information.
The management pack includes the following tasks: • Device Monitor Console, see the HP Device Monitor for Microsoft System Center User Guide • HP Virtual Connect Manager (VCM), see “Launching HP Virtual Connect Manager” (page 6) This task allows easy launching of the VCM page associated with the VC domain. The VCM page offers a way to view or modify the domain configuration, providing in-depth management of VC domains and components.
• HP Virtual Connect Ethernet Network Collection (ID=HewlettPackard.Servers.VirtualConnect.HPVCEnetNetworkCollection) • HP Virtual Connect FC Fabric (ID=HewlettPackard.Servers.VirtualConnect.HPVCFCFabric) • HP Virtual Connect FC Fabric Collection (ID=HewlettPackard.Servers.VirtualConnect.HPVCFCFabricCollection) • HP Virtual Connect Server Profile (ID=HewlettPackard.Servers.VirtualConnect.HPVCServerProfile) • HP Virtual Connect Server Profile Collection (ID=HewlettPackard.Servers.VirtualConnect.
• HP Virtual Connect All Instance Group (ID=HewlettPackard.Servers.VirtualConnect.HPVirtualConnectAllInstanceGroup) • HP Virtual Connect Domain Group (ID=HewlettPackard.Servers.VirtualConnect.HPVirtualConnectDomainGroup) • HP Virtual Connect Physical Entities Group (ID=HewlettPackard.Servers.VirtualConnect.HPVirtualConnectPhysicalEntitiesGroup) • HP Virtual Connect Logical Entities Group (ID=HewlettPackard.Servers.VirtualConnect.
Table 1 Class details (continued) 8340 External Manager Virtual Connect Enterprise Manager (VCEM) IP 10.1.10.
Table 1 Class details (continued) ethernet module is associated HP Virtual Connect FC Module 24 Rack Name Rack name IO Bay Number Bay where the VC module is 1 hosted Product Name Product name Serial Number Serial number of the ethernet 3C4039007N module Part Number Part number of the ethernet module 455880-B21 MAC Address MAC address d4:85:64:ce:54:9f IP Address VC ethernet module IP address 10.1.10.50 Firmware Revision Firmware revision number 3.
Table 1 Class details (continued) FC Module WWN FC Module's WWN 10:00:F4:CE:46:AE:29:B0 FC Module Type Type of the VC FC module FC-MODULE-4P-4G UpLink Port IDs Comma separated uplink Enc0:iobay3:1 , port of the module is shown enc0:iobay3:4 Health State Health Indicator.
Table 1 Class details (continued) Port Capability Identifies whether the port is ENET capable of carrying Ethernet/FCoE/FC packets Display Name Display name of the ethernet EnetUplink- RMBJ-Enclosure_ uplink port vc_domain:enc0:iobay3:X3 Domain Name Name of the VC domain RMBJ-Enclosure_vc_domain Domain ID ID of the VC domain VcD_9c08adc150d6 Enclosure Name Blade enclosure name RMBJ-Enclosure IO Module Number Represents the IO bay number 1 Associated Network Names Network names associated to
Table 1 Class details (continued) HP Virtual Connect Flex Fabric Uplink Port Domain Name Name of the VC domain Flex_Fabric_domain Enclosure Name Name of the blade enclosure, where VC ethernet module is associated RMBJ-Enclosure Rack Name Rack name RMBJ-Rack IO Bay Number Bay where the VC module is 1 hosted Product Name Product name Serial Number Serial number of the ethernet 3C4039007N module Part Number Part Number of the ethernet 455880-B21 module MAC Address MAC address d4:85:64:ce:5
Table 1 Class details (continued) Associated Network Names Network names associated to the profile are displayed with comma separated Network_11, Network_55 Port Label Port label shown in the VC module X1 Port Set Name Shared Uplink Set name UplinkSet_Test Link Status Uplink port link status LINKED Connector Type Connector type SFP-RJ45 Fabric Name Name of the fabric SAN1 Fabric Port Number Fabric port number 1 Fabric Port WWN Fabric port WWN 20:00:F4:CE:46:AE:29:B0 Port Status Port
• HP Virtual Connect Ethernet Uplink Port Health Monitor This monitor rule monitors the health of HP Virtual Connect Ethernet Uplink Port. • HP Virtual Connect FC Module Health Monitor This monitor rule monitors the health of HP Virtual Connect Fibre Channel Module. • HP Virtual Connect FC Uplink Port Health Monitor This monitor rule monitors the health of HP Virtual Connect Fibre Channel Uplink Port.
• HP Virtual Connect Ethernet Uplink Port to HP Virtual Connect Ethernet Uplink Port Collection Health Rollup Monitor (ENABLED default) • HP Virtual Connect FC Module Collection to HP Virtual Connect Physical Entities Health Rollup Monitor (ENABLED default) • HP Virtual Connect FC Module to HP Virtual Connect FC Module Collection Health Rollup Monitor (ENABLED default) • HP Virtual Connect FC Uplink Port Collection to HP Virtual Connect Physical Entities Health Rollup Monitor (ENABLED default) • HP
• HP Virtual Connect Server Profile to HP Virtual Connect Server Profile Collection Health Rollup Monitor (ENABLED default) • HP Virtual Connect Physical Entities to HP Virtual Connect Domain Health Rollup Monitor (DISABLED default) • HP Virtual Connect Logical Entities to HP Virtual Connect Domain Health Rollup Monitor (DISABLED default) Propagation monitors 31
4 Virtual Connect NT events Table 2 Virtual Connect NT events NT event Description 7700 HP Virtual Connect Test Alert 7100 HP Virtual Connect Domain Degraded One or more of a domain's subsystems are not operating properly. This may cause an impact to domain functions. 7100 HP Virtual Connect Domain Failed The domain is incapable of managing the VC components contained in it. 7200 HP Virtual Connect Ethernet Network Degraded One or more of the uplinks for this network are not linked.
5 Troubleshooting Introduction The following information is designed to help resolve some common operating issues that might occur when you use Operations Manager. The troubleshooting issues are organized into the following categories: • “Authoring issues” (page 33) • “Operational and usage issues” (page 33) Authoring issues The following section provides troubleshooting information for authoring issues with Operations Manager.
Expected associated classes are not displaying in the Domain State or Health Collection views By default, the Domain State view and the Health Collection State view do not display the expected associated class instances. The layout of the view can be different according to the installation order of the management packs, the discovery results, and the user's console operation.
Health Explorer does not display Knowledge Information for computers and certain Windows components Knowledge bases are components of Microsoft Management Pack and can display limited or no information. HP Custom Data Manager cannot be used in the HP Virtual Connect Management Pack Although CDM is accessible from the HP Virtual Connect Group Diagram view, it only supports servers for custom data management.
domain configurations. Launch the Virtual Connect Manager web console to diagnose the module which raised the alert. When a static domain IP is configured, any alert raised from a Primary VC module will have the source IP of the domain IP instead of the Primary module IP This is expected behavior. When a domain IP is configured the internal Virtual Connect domain implementation overrides the primary IP with the domain IP.
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://www.hp.
CAUTION An alert that calls attention to important information that, if not understood or followed, results in data loss, data corruption, or damage to hardware or software. IMPORTANT An alert that calls attention to essential information. NOTE An alert that contains additional or supplementary information. TIP An alert that provides helpful information.
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Index A T alerts Active Alerts view, 12 Analyzing HP alerts, 7 audience assumptions, 5 tasks, 19 launching HP Virtual Connect Manager, 6 troubleshooting, 33 alerts single alert for multiple changes, 34 typographic conventions, 38 C classes, 20 D discovery rules, 28 documentation providing feedback on, 40 E event description errors, 32 events, 32 events, defined, 32 H HP Virtual Connect classes, 20 HP Virtual Connect Manager task, 6 M management pack overview, 5 Monitor Manager Propagation monitors,
