Administrator's Guide

Table of contents
1 Introduction
What's New in This Release ................................................................................................................ 2
Resource Reservations (AKA Access Restrictions) ............................................................ 2
Authenticate Before Allocation ............................................................................................. 3
Switch To, Move, Minimize, and Minimize All Functions on HP SAM Connection Bar ........ 4
Support for RGS Senders Running on a Non-default Port .................................................. 4
Logoff Scheduler .................................................................................................................. 4
Key Features ........................................................................................................................................ 4
Overview .............................................................................................................................................. 5
How HP SAM Works ............................................................................................................ 6
HP SAM Software Components .......................................................................................... 7
Remote Graphics Software (RGS) ...................................................................................... 8
Common Tasks .................................................................................................................................... 9
Setting up HP SAM .............................................................................................................. 9
Setting up a User with a Dynamic Resource ....................................................................... 9
Setting up a User with Static (Dedicated) Resources ........................................................ 10
Configuring a Monitor Layout for a User ............................................................................ 11
2 Requirements
HP SAM Hardware and Software Requirements ............................................................................... 13
Architectural Considerations and Best Practices for Setting up an HP SAM
Environment ....................................................................................................................... 13
Domain Environment Requirements for HP SAM .............................................................. 16
HP SAM Web and SQL Server Requirements .................................................................. 16
HP SAM Registration Service Requirements ..................................................................................... 21
Access Device Requirements ............................................................................................................ 22
Thin Client .......................................................................................................................... 22
Mobile Thin Client .............................................................................................................. 22
Desktop or Notebook PC ................................................................................................... 22
Blade Workstation Clients .................................................................................................. 23
Personal Workstation Clients ............................................................................................. 23
Other requirements ............................................................................................................................ 24
Create a Service Account .................................................................................................. 24
Obtain Administrative Rights ............................................................................................. 24
ENWW v