User guide
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
1 Telephone wall jack
2 Connect to the IN port on the answering machine
3 Connect to the OUT port on the answering machine
4 Telephone (optional)
5 Answering machine
6 Use the phone cord supplied in the box with the product
Make sure the product is set to receive faxes automatically and that the number of
rings to wait setting is correct. The number of rings to wait for the product should be
greater than the number of rings to answer for the answering machine. If the
answering machine and the product are set to the same number of rings to answer,
both devices will answer the call and fax tones will be recorded on the answering
machine.
Set your answering machine to a low number of rings and the product to answer in
the maximum number of rings supported. (The maximum number of rings varies by
country/region.) In this setup, the answering machine will answer the call and the
product will monitor the line. If the product detects fax tones, the product will receive
the fax. If the call is a voice call, the answering machine will record the incoming
message.
For more information on setting up the product when you have an answering machine,
see
Set up the HP Photosmart for faxing.
Cause: The answering machine was not set up properly with the product or the
number or rings to wait setting was not correct.
If this did not solve the issue, try the next solution.
Solution 2: Set up the product to answer faxes automatically
Solution: Set up the product to answer incoming calls automatically by turning on
Auto Answer. If it is turned off, the product will not monitor incoming calls and receive
Fax troubleshooting 161
Solve a problem