User guide
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
7. (Optional) Connect a phone to the other open phone port on the parallel splitter.
Figure 12-15 Back view of the product
1 Telephone wall jack
2 Phone cord connected to the 2-EXT port
3 Parallel splitter
4 Telephone (optional)
5 Computer with modem
6 Phone cord supplied in the box with the product connected to the 1-LINE port
8. Turn off the Auto Answer setting.
9. Run a fax test.
If you pick up the phone before the product answers the call and hear fax tones from
a sending fax machine, you will need to answer the fax call manually.
I hear static on my telephone line since connecting the product
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Make sure the product is set up for faxing correctly
•
Solution 2: Try removing the splitter
•
Solution 3: Try another power outlet
Solution 1: Make sure the product is set up for faxing correctly
Solution: Make sure you set up the product properly for faxing, based on the
equipment and services you have on the same phone line as the product. For more
information, see
Set up the HP Photosmart for faxing.
Fax troubleshooting 181
Solve a problem