Reference Guide

Types of hardware warranty service
Listed below are the types of warranty services that may be applicable to the HP Networking Hardware Product you have purchased. For more details, refer to the
“Limited warranty period” section.
Advance unit replacement warranty service
Your HP Limited Warranty may include an advance unit replacement warranty service. Under the terms of the advance unit replacement warranty service, HP will
ship a replacement unit directly to you if the HP Networking Hardware Product you purchased is diagnosed as defective. On receiving the replacement unit, you will
be required to return the defective unit back to HP, in the packaging that arrives with the replacement unit, within a defined period of time, normally five (5) days. HP
will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the defective unit may result in HP billing you for the replacement unit.
In countries or regions where this Limited Warranty may be enforced but where advance unit replacement warranty service is not available, HP will, in its sole
discretion, substitute another type of warranty service.
Service upgrades
HP has a range of additional service coverage for your product that can be purchased locally. However, some services and related products may not be available in all
countries. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at www.hp.com/networking/services.
Limited warranty period
The Limited Warranty Period for an HP Networking Hardware Product is a specified, fixed period commencing on the date of purchase or lease from HP, or from the
date that HP completes installation, whichever is later. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in
writing.
The following tables list the Limited Warranty Period, service delivery method, and response time for HP Networking Hardware Products.
Products Limited Warranty Period*
Advanced replacement
delivery response time **
Switches
Modular
129xx, 125xx, 119xx, 105xx, 95xx, 75xx
1 year
10 calendar day delivery
82xxzl, 54xxzl, 42xxvl
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
Fixed-configuration
79xx, 59xx/AF, 583x/AF, 582x/AF, 57xx
1 year
10 calendar day delivery
66xx, 62xx/yl, 580x/AF, 55xx, 513x, 512x, 38xx,
36xx, 35xx/yl, 31xx, 29xx/al, 281x, 26xx, 25xx/G
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
Smart Managed
192x, 191x, 181x, 17xx, 1620
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
190x
3 years
Next business day delivery
IntelliJack Switches
3 years
Next business day delivery
Unmanaged
1410
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
1405
3 year
Next business day delivery
Wireless LAN
Indoor Access Points
560, 525, 425, M220
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
MSM46x/430/422/410, MSM3x0, M200
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
Controllers
MSM765 zl
5 years for hard disk drive and limited lifetime (for products
purchased after December 1, 2014 the warranty extends only for
as long as the original bona fide end user continues to own or use
the product).
Next business day delivery
MSM775 zl, MSM720, 870 & 850 Unified Wired-
WLAN Appliance, 830 Unified Wired-WLAN
Switch
Limited lifetime (for products purchased after December 1, 2014
the warranty extends only for as long as the original bona fide
end user continues to own or use the product)
Next business day delivery
MSM760, MSM710
1 year
Next business day delivery
10500/7500 20G Unified Wired-WLAN Module
1 year
Next business day delivery
HP RF Manager Controller
1 year
Next business day delivery
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