User guide
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index
Scanner buttons are not working correctly ......................................................................................... 40
Scanner paper path problems ............................................................................................................ 41
Paper jamming, skewing, misfeeds, or multiple-page feeds .............................................. 41
Scanning fragile originals ................................................................................................... 41
Paper does not feed from the scanner .............................................................................. 41
Originals are curling up in the scanner output tray. ........................................................... 42
The bottom of the scanned image is cut off ....................................................................... 42
The scanned images have streaks or scratches ............................................................... 42
An item loaded in the scanner jams repeatedly ................................................................. 43
Clear jams from the scanner paper path ........................................................................... 43
5 Product accessibility .................................................................................................................................... 44
6 Specifications and warranty ........................................................................................................................ 45
Scanner specifications ....................................................................................................................... 46
Document feeder specifications ......................................................................................................... 46
Environmental specifications .............................................................................................................. 46
Disposal of Waste Equipment by Users ............................................................................................. 47
Electronic hardware recycling ............................................................................................................ 47
Chemical substances ......................................................................................................................... 47
Regulatory information ....................................................................................................................... 47
Energy information ............................................................................................................................. 47
Important safety instructions .............................................................................................................. 48
Restriction on hazardous substance (Turkey) .................................................................................... 49
Restriction on hazardous substance (Ukraine) .................................................................................. 49
Recycle and restricted material information ....................................................................................... 49
Hewlett-Packard limited warranty statement ...................................................................................... 50
Index ................................................................................................................................................................... 52
ENWW v