User guide
Table Of Contents
- Product basics
- Use the scanner
- Care and maintenance
- Troubleshooting
- Basic troubleshooting tips
- Scanner installation troubleshooting
- Scanner initialization or hardware problems
- Scanner operation problems
- Scanner will not turn on
- Scanner keeps turning off
- Scanner does not scan right away
- Scanner scans only one side of a two-sided page
- Scanned pages are missing at the scan destination
- Scanned image is fuzzy
- Scanned pages are out of order at the scan destination
- Optimize scanning and task speeds
- The scan is completely black or completely white
- Scanned images are not straight
- Vertical white stripes appear on the printed page
- Vertical colored stripes appear on the printed page
- Scan files are too large
- Scanner buttons are not working correctly
- Scanner paper path problems
- Paper jamming, skewing, misfeeds, or multiple-page feeds
- Scanning fragile originals
- Paper does not feed from the scanner
- Originals are curling up in the scanner output tray.
- The bottom of the scanned image is cut off
- The scanned images have streaks or scratches
- An item loaded in the scanner jams repeatedly
- Clear jams from the scanner paper path
- Product accessibility
- Specifications and warranty
- Scanner specifications
- Document feeder specifications
- Environmental specifications
- Disposal of Waste Equipment by Users
- Electronic hardware recycling
- Chemical substances
- Regulatory information
- Energy information
- Important safety instructions
- Restriction on hazardous substance (Turkey)
- Restriction on hazardous substance (Ukraine)
- Recycle and restricted material information
- Hewlett-Packard limited warranty statement
- Index
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If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are
fuses in the plug, make sure you replace them with fuses of the correct size and rating.
●
Unplug the scanner and the AC adapter, and refer servicing to qualified service personnel under
the following conditions: The AC adapter or plug is damaged; liquid has entered the scanner or
the AC adapter; the scanner or the AC adapter has been dropped or the case has been
damaged; the scanner or the AC adapter does not operate normally or exhibits a distinct change
in performance. (Do not adjust controls that are not covered by the operating instructions.)
●
Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not
use liquid or aerosol cleaners.
●
If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from
the electrical outlet.
Restriction on hazardous substance (Turkey)
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur
Restriction on hazardous substance (Ukraine)
Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких
небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою
Кабінету Міністрів України від 3 грудня 2008 № 1057
Recycle and restricted material information
●
Electronic hardware recycling: HP encourages customers to recycle used electronic
hardware. For more information about recycling programs, see
www.hp.com/recycle.
This website also contains information about additional environmental topics:
◦ ●
Product environmental profile sheet for this and many related HP products
●
HP's commitment to the environment
●
HP's environmental management system
●
Product restricted material: This HP product does not contain any material thing that might
require special handling at end of life.
ENWW
Restriction on hazardous substance (Turkey)
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