User's Guide

Troubleshooting Continentalclusters Version A.08.00
This section contains a list of error messages that a user may encounter while using
Continentalclusters Version A.08.00. It also provides the probable cause for these errors and
recommended solutions.
Table 15 Troubleshooting Continentalclusters Version A.08.00
ResolutionCauseSymptomsCommand/Component
Ensure that the host name,
localhost, resolves to the
The system is unable to
resolve the IP address of the
The ccmonpkg package fails
to start. The following error
ccmonpkg
loopback address. Checklocalhost. As a result, the
EMS initialization fails.
message is written to the
/var/opt/ resmon/ whether the /etc/hosts
log/client.log file: file has entries for the name
localhost.
Process ID: 26962
(/usr/lbin/cmclsentryd) Log
Level: “Error
rm_client_connect: Cannot
get IP address for localhost.”
The cause could be one of
the following:
The cmcheckconcl
command fails with the
following error message:
cmcheckconcl
• Ensure all nodes of the
primary and recovery
cluster are specfied under
the CLUSTER
• The Fully Qualified
Domain Name (FQDN)
“Not all the nodes are
specified in cluster.”
CONFIGURATION
Section in the
cannot be resolved
amongst the nodes in the
Continentalclusters.
Continentalclusters
configuration file.
• The SSH trust is not
established.
• Ensure that the FQDNs
are resolvable amongs
the nodes in the
Continentalclusters.
• Ensure that the SSH trust
is set up properly.
Set the HOME variable to the
conclusr’s home directory:
$HOME=/home/conclusr
The HOME variable is not set.Following error messages
are encountered while using
the csshsetup command:
“grep: can't open
csshsetup
/.ssh/authorized_keys2
/opt/dsau/bin/csshsetup[29]:
/.ssh/authorized_keys2:
Cannot create the specified
file.”
Set the HOME variable to the
conclusr’s home directory:
$HOME=/home/conclusr
The HOME variable is not set.The following command
output is displayed:
“Generating
public/private rsa
csshsetup
key pair. Please be
patient.... Key
generation may take
a few minutes open
/.ssh/id_rsa failed:
Permission denied.
Saving the key
failed:
/.ssh/id_rsa. Error:
Unable to generate
key pair on local
host Error: Unable
to setup local
system
<machine_name>”.
Troubleshooting Continentalclusters Version A.08.00 151