Manual

8 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
Receive, by email, support alerts announcing product support communications, driver updates,
software releases, firmware updates, and customer-replaceable component information by signing
up at http://www.hp.com/go/myadvisory.
To change options for support alerts you already receive, click the Sign in link on the right.
Related information
Documents
You can find these documents on the Smart Update Information Library page:
http://www.hp.com/go/SmartUpdate/docs
• HP Smart Update Manager Release Notes
• HP Service Pack for ProLiant Release Notes
• HP Service Pack for ProLiant Server Support Guide
• HP Smart Update Best Practices Overview
• HP Smart Update Best Practices Planning Guide
• HP Smart Update Best Practices Implementer Guide
The following document is available for HP Integrity firmware update best practices:
• Using HP Smart Update Manager with Integrity Servers
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c03572337/
c03572337.pdf
Websites
For more information about HP SUM, see the HP SUM website:
http://www.hp.com/go/hpsum
For more information about SPP, see the SPP website:
http://www.hp.com/go/spp
To download the latest SPP and available hot fixes, see the SPP download page:
Contacting HP 123