Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide 81
IMPORTANT: If you are starting the processes manually, start the Oracle process before
the process for the management server.
3. To verify that the required processes for the management server have started, enter the
following at the command prompt:
# /etc/init.d/appstormanager status
The following is displayed if the processes have started:
Checking for Cimom Service...
Cimom Service - RUNNING.
Checking for appstormanager service...
appstormanager service - RUNNING.
4. If you find your processes for the management server have not started, you can start the process
by entering the following at the command prompt:
# /etc/init.d/appstormanager start
If you need to stop the process, enter the following at the command prompt:
# /etc/init.d/appstormanager stop
5. The appstormanager service is available with the following options:
# /etc/init.d/appstormanager
Usage: /etc/init.d/appstormanager { start | stop | restart | status |
force-reload }
6. If the status indicates that the CIMOM service is not running, then one of the following is true:
• The CIMOM service has not yet started. It usually takes some time for the CIMOM process
to start.
• The TNS listener process is not running. This happens when the hostname is wrongly
mapped to the loopback address (127.0.0.1) in the /etc/hosts file. Verify that ping
<hostname> pings the IP address for the host and not the loopback address. If it pings the
loopback address, edit the /etc/hosts file and make the appropriate corrections. After
verifying that the correct IP address is being pinged, follow steps mentioned in the following
bullet to remove the management server and the Oracle database.
• The APPIQ database was not created successfully, and the management server needs to be
re-installed. If this is the case, uninstall the management server as described in steps 1
through 5 of ”Removing the Management Server” on page 89. Then remove the APPIQ
database by doing the following-
1. As root user, stop the Oracle services by executing the following
/etc/init.d/dbora stop
2. Login as oracle user
su - oracle
3. As oracle user, execute the following command to delete the APPIQ database-
dbca -silent -deleteDatabase -sourceDB APPIQ