Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide 405
Table 30 Troubleshooting Discovery and Discovery Data Collection
Scenario Description What to do
The host appears discovered
and it is connected to the
switch.
The software is aware of the
host, but it cannot obtain
additional information about it.
Verify that a CIM extension is
installed on the host.
Discover the host again in HP
SIM, and then run Discovery
Data Collection.
Host appears discovered and it
is not connected to the switch.
The switch was previously
made aware of the host, but it
can no longer contact it.
If the steps provided do not
work, see ”Link Between a
Brocade Switch and a Host
Disappears from the Topology
on page 407.
Verify that the host is on and
the network cables are
connected to it.
Try discovering the element
again in HP SIM, and then run
Discovery Data Collection.